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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: cyberrat on March 19, 2013, 07:04:19 AM

Title: windows mail not working after download of new avast
Post by: cyberrat on March 19, 2013, 07:04:19 AM
windows mail now gives me a error of could not be started your computer may be out of memory or disk is full(0x80070002)

next pop  up window says windows mail could not start because MSOE.DLL could not be initialized

what has avast done to my computer?

I removed avast and it still will not work
Title: Re: windows mail not working after download of new avast
Post by: Eddy on March 21, 2013, 02:17:03 AM
Please provide more information.
What windows version/service pack?
What do you mean by Windows mail? Live Mail?
Have you tried Microsoft Fix It?
This error is normally related to a bug in a Windows update.
Title: Re: windows mail not working after download of new avast
Post by: LaJuanaDorris on March 21, 2013, 08:08:21 PM
My windows mail isn't working either after avast update.
Title: Re: windows mail not working after download of new avast
Post by: jefferson sant on March 21, 2013, 08:20:13 PM
Windows Mail could not be started. Initialize junk filtering. Your computer may be out of memory or your disk is full. (0x80070002)

http://answers.microsoft.com/en-us/windows/forum/windows_vista-networking/windows-mail-could-not-be-started-initialize-junk/881e7c42-bc43-e011-90b6-1cc1de79d2e2?msgId=46e64b74-8744-e011-90b6-1cc1de79d2e2
Title: Re: windows mail not working after download of new avast
Post by: cyberrat on March 26, 2013, 08:05:11 AM
I tried the download from that link and it says its not for my computer
but its suppose to be for vista

I tried tried to find the windows email folder and I can not find it

hard disk\Users\user\AppData\Local\Microsoft\

I got to hard disk\Users  then I have the choice of my name or public  neither of which has the AppData folder
so Im stuck at that point

Title: Re: windows mail not working after download of new avast
Post by: bob3160 on March 26, 2013, 01:46:43 PM
I tried the download from that link and it says its not for my computer
but its suppose to be for vista

I tried tried to find the windows email folder and I can not find it

hard disk\Users\user\AppData\Local\Microsoft\

I got to hard disk\Users  then I have the choice of my name or public  neither of which has the AppData folder
so Im stuck at that point
Please answer Eddy's questions.
Without that information, help isn't possible.
The link supplied by j. santiago applies to Windows Vista if that's not your OS, it doesn't pertain to you.
Title: Re: windows mail not working after download of new avast
Post by: cyberrat on March 27, 2013, 05:19:36 AM

What windows version/service pack?  vista home basic microsoft windows version 6 (build 6002:sp2)
What do you mean by Windows mail? Live Mail?  windows mail (tried downloading live mail and it does not seam to download) or if it is I can not find it in programs
Have you tried Microsoft Fix It?  (yes)
This error is normally related to a bug in a Windows update. There was no windows update I do them so I know when a new one installs
Title: Re: windows mail not working after download of new avast
Post by: bob3160 on March 27, 2013, 01:45:34 PM
So you're running Vista Service Pack 2 (SP2)
The mail question which relates to your problem still hasn't been answered.
Outlook ???  Outlook Express ???  Hotmail, Gmail or something else ???



Title: Re: windows mail not working after download of new avast
Post by: cyberrat on March 29, 2013, 08:10:02 AM
it simply says windows mail.  (so how does one know if its considered windows live mail) would it say live mail?

but after this started I did download windows live essentials (which is suppose to have live mail) and it did not fix or replace the email which still does not work

Title: Re: windows mail not working after download of new avast
Post by: bob3160 on March 29, 2013, 12:58:55 PM
it simply says windows mail.  (so how does one know if its considered windows live mail) would it say live mail?

but after this started I did download windows live essentials (which is suppose to have live mail) and it did not fix or replace the email which still does not work
A screenshot would certainly be helpful.
Title: Re: windows mail not working after download of new avast
Post by: cyberrat on March 30, 2013, 03:15:19 PM
not a problem but a screen  shot of what? 
Title: Re: windows mail not working after download of new avast
Post by: bob3160 on March 30, 2013, 03:21:36 PM
not a problem but a screen  shot of what?
The program you say is only called Windows Mail.
Title: Re: windows mail not working after download of new avast
Post by: cyberrat on March 31, 2013, 03:54:38 PM
windows mail since the program will not open i hope this is what you need
Title: Re: windows mail not working after download of new avast
Post by: bob3160 on March 31, 2013, 04:57:55 PM

WinMail.exe
Windows Mail installs as part of your Windows Vista operating system as a replacement for Outlook Express.
Are you getting any error messages ???
Title: Re: windows mail not working after download of new avast
Post by: cyberrat on April 03, 2013, 11:21:24 PM
these are the errors :'(
Title: Re: windows mail not working after download of new avast
Post by: cyberrat on April 15, 2013, 03:36:15 PM
guess Ive been forgotten still can not use windows mail
Title: Re: windows mail not working after download of new avast
Post by: bob3160 on April 15, 2013, 04:41:16 PM
Re-install the program as suggested by Microsoft:
http://support.microsoft.com/default.aspx?scid=kb;en-us;q232480 (http://support.microsoft.com/default.aspx?scid=kb;en-us;q232480)
Hope that takes care of the problem. :)
Title: Re: windows mail not working after download of new avast
Post by: cyberrat on April 17, 2013, 05:26:05 AM
would that apply to vista  and windows mail? darn cant find the cds, but this computer is supose to have a D drive as back up I wonder if I could find it there some how
Title: Re: windows mail not working after download of new avast
Post by: bob3160 on April 17, 2013, 12:31:53 PM
would that apply to vista  and windows mail? darn cant find the cds, but this computer is supose to have a D drive as back up I wonder if I could find it there some how
If you are running Vista or later, You can NOT use Outlook Express.
You need to use Windows Live Mail which you can get from:
http://windows.microsoft.com/en-us/windows-live/essentials-other-programs (http://windows.microsoft.com/en-us/windows-live/essentials-other-programs)
Simply uncheck any items that you do not want.

Title: Re: windows mail not working after download of new avast
Post by: justdail on April 17, 2013, 02:26:30 PM
yes it working slow.