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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: modelsfan on March 09, 2005, 01:30:07 AM

Title: Avast freezes
Post by: modelsfan on March 09, 2005, 01:30:07 AM

When avast detects a virus I get the pop up asking what I want it to do (delete,move to chest, etc.) and when I click on one of them it freezes my computer up

I already downloaded the pre-released updated version

plus I turned OFF the Zone Alarm and it still froze up on me when it detected a virus

Title: Re: Avast freezes
Post by: Lisandro on March 09, 2005, 02:03:39 AM

Modelsfan, do you have the name and the path of the infected file?
Do you got the name of the virus?
Which is your operational system?

Are you using Windows XP?
Can you schedule a boot-time scanning?
Start avast! > Right click the skin > Schedule a boot-time scanning
Select for scanning archives.
Boot.

Can you test and see what you get?

Title: Re: Avast freezes
Post by: modelsfan on March 09, 2005, 09:17:11 AM

The virus are usually in my "Temporary Internet files folder" and im usually on the internet at the time

I am using Windows 98SE

I also have a 1.5 GHZ AMD Athlon Processor and 786 MB of RAM


I didnt have a problem with it until I updated it from version 4.1 to 4.6

using 4.1 it never froze up on me


and it shows I cant do a schedule boot-time scan

Title: Re: Avast freezes
Post by: Lisandro on March 09, 2005, 04:38:42 PM

To clean "Temporary Internet files folder" go to Internet explorer >Tools > Internet options > Delete files > Click delete all offline content (just to be sure) > click ok.
It might take some time to delete them.

Title: Re: Avast freezes
Post by: igor on March 11, 2005, 02:56:28 PM

Try the following, please: open the file <avast4>\Data\avast4.ini, find the [AAVM] section and put the following line there:
EnableSkins=0

Does it help?

Title: Re: Avast freezes
Post by: Eddy on March 11, 2005, 03:10:27 PM

Quote

and it shows I cant do a schedule boot-time scan

Ofcourse you can't. This is only possible on a NT based system not on Windows 9x / ME systems.