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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: malu13 on September 18, 2003, 07:53:32 PM

Title: Problems with today program update
Post by: malu13 on September 18, 2003, 07:53:32 PM
This evening avast! has updated itself and now it doesn't work well.
Double-clicking on avast!Antivirus icon the splash screen freezes and this message pops up:

Unknown error.
Program cannot set property into main Storage.

To get rid of it I must use the Task Manager.
Then I see the window of avast! and I think it could scan the system (I tried it only a few minutes) but its reactions are very slow: e.g. to exit I have to wait about 20 seconds after my click on exit.
Having read in another thread to check the sys drivers in windows\system32\drivers, I did it and, being the time stamps of the creation date different, I overwrote them with those of the avast4\setup\inf directory. But the problem is still there.
What can I do? Please help and forgive my English.
Thank you.

Windows XP Home SP1.
Many months user of Avast (English Version) without any problem until now.
 
Title: Re:Problems with today program update
Post by: Vlk on September 18, 2003, 09:43:57 PM
Hmm, looks like the storage file is broken or something...??? It shouldn't be connected directly with the update - the storage code hasn't changed for ages...

You may try to delete (or better move/rename) the file <avast>\data\avast4.mdb (that's the storage). It should be recreated by avast! next time you start it.

Vlk
Title: Re:Problems with today program update
Post by: malu13 on September 18, 2003, 10:12:07 PM
It works!
Thank you very much!  :)

Malù