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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Alicia82 on April 14, 2013, 07:49:00 PM

Title: Streaming Updates
Post by: Alicia82 on April 14, 2013, 07:49:00 PM
Hi,
 It looks like I stopped receiving streaming updates about an hour or so ago (around 12:30pm EST). Everything else is up to date...should I just wait this out (like last weekend), or do I need a reinstall?

Thanks.
Title: Re: Streaming Updates
Post by: Pondus on April 14, 2013, 07:55:50 PM
does avast give any error messages ? ...... if not i would relax
Title: Re: Streaming Updates
Post by: spywar on April 14, 2013, 07:56:03 PM
Hi,

Don't reinstall avast!.
It looks like I'm having the same issue, no connection to cloud  :o
Let's wait until situation gets stable.
Title: Re: Streaming Updates
Post by: dallas7 on April 14, 2013, 08:01:47 PM
Yup. Same thing here. Again. "Connection not established" since I powered up the computers three hours ago. VPS is nine hours old. On the upside, at least I made it though Saturday!
Title: Re: Streaming Updates
Post by: Alicia82 on April 14, 2013, 08:05:08 PM
does avast give any error messages ? ...... if not i would relax

Hi, Pondus
     Thanks for the reply. Everything else looks normal - I'm not seeing any error messages.

After last weekend, I think I'm just being overly vigilant about the streaming updates - I never paid much attention to them before. I'll carry on and let it sort itself out. :)

Title: Re: Streaming Updates
Post by: Gopher John on April 14, 2013, 08:05:56 PM
Again, for me, r-054-043-234-077.ff.avast.com is the streaming server that is not working.                           
Title: Re: Streaming Updates
Post by: Alicia82 on April 14, 2013, 08:08:24 PM
Hi,

Don't reinstall avast!.
It looks like I'm having the same issue, no connection to cloud  :o
Let's wait until situation gets stable.

Thanks, spywar.  Good to know I'm not the only one.  :-)
Title: Re: Streaming Updates
Post by: dallas7 on April 14, 2013, 08:25:45 PM
Quote from: Alicia82
I'm not seeing any error messages.  I'm just being overly vigilant... I'll carry on and let it sort itself out.
You should be overly vigilant.  According to Avast's CTO, "Both streaming updates and the cloud features are absolutely vital for the product - without them, the level of protection drops significantly."  That's copied directly from his post on another online forum.

If you're using any one of the paid products, you should also be overly upset.

You won't see any error messages.  If you mouse hover on the tray icon you'll see "Your system is secured."  And in the UI there'll be the green button with the happy-face and "Everything up-to-date."

Carry on and let it sort itself out is all anyone can do.
Title: Re: Streaming Updates
Post by: Dynaheir on April 14, 2013, 08:30:23 PM
Same here in czech republic, connection not established since three hours ago. I guess I am too overly vigilant since it started losing connection last weekend. But at least I am not alone.
Title: Re: Streaming Updates
Post by: miguelgrado on April 14, 2013, 08:31:54 PM
spain idem..no conexion
Title: Re: Streaming Updates
Post by: Bsafe on April 14, 2013, 09:02:38 PM
It says Connection Established but it has been over 3 1/2 hours since I have got a streaming update.
Title: Re: Streaming Updates
Post by: -midnight on April 14, 2013, 09:33:50 PM
Connection is established and I'm receiving Streaming Updates. 
Title: Re: Streaming Updates
Post by: Dynaheir on April 14, 2013, 10:10:29 PM
Here nothing yet, since 4-5 hours ago
Title: Re: Streaming Updates
Post by: mistercee on April 14, 2013, 10:11:06 PM
Same old same old. Another weekend another streaming updates down. 
Title: Re: Streaming Updates
Post by: abruptum on April 14, 2013, 10:20:47 PM
Every weekend same story.
No Streaming Updates in the last 4 hours (Croatia).
Title: Re: Streaming Updates
Post by: Alicia82 on April 14, 2013, 10:26:16 PM
I've had a few brief connection spurts (each lasting about 5-7 minutes), but so far nothing has updated since 12:30 pm U.S. EST.
Title: Re: Streaming Updates
Post by: Arnold72 on April 14, 2013, 10:48:25 PM
Are the usual signature updates being delivered.?
If so i would not worry as most other antivirus software do not even have streaming updates.
Title: Re: Streaming Updates
Post by: Gopher John on April 14, 2013, 11:27:40 PM
Streaming updates are back up now.
Title: Re: Streaming Updates
Post by: miguelgrado on April 15, 2013, 12:46:59 AM
i have conexion and streaming updates... :)
Title: Re: Streaming Updates
Post by: dallas7 on April 15, 2013, 02:31:28 AM
Connection OK and streaming OK.  Downtime not nearly as bad as the last two weekends, only about 6 hours vs 30-40.  Seems like Avast is getting a handle on things.  Good work.
Title: Re: Streaming Updates
Post by: mchain on April 15, 2013, 04:20:26 AM
I've read elsewhere in this forum that the streaming update issue is because avast! team is updating their vpn network.  This is from spywar, a user here.  Apparently there have been some issues getting this done the last two weekends, and it has taken a bit longer than expected to complete and it also includes this weekend as well.

Obviously this work cannot be done during the week when businesses are up and running on the avast! network.
Title: Re: Streaming Updates
Post by: Dynaheir on April 19, 2013, 01:08:09 PM
Again no stream updates since turning pc on about 4 or five hours ago. VPS come normaly.