Avast WEBforum
Consumer Products => Avast Mac Security => Topic started by: smc on April 19, 2013, 02:12:35 AM
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I tried scanning my Mac, but I got a message saying "Error 7005: Connection to antivirus engine has been lost". I tried scanning again, and I got the same error.
Here's my application/definition versions. I checked to see if they are up to date and they appeared to be.
(http://i.imgur.com/rOHO105.png)
Does anyone have any idea on how to prevent/fix this error?
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I tried doing another scan and it completed one all the way through. It looks like it's working fine now, but I don't know what caused the issue the first two times.
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I tried doing another scan and it completed one all the way through. It looks like it's working fine now, but I don't know what caused the issue the first two times.
Hallo,
what was the last scanned file before the connection dropped (have a look into the history of those failed scans)?
That's probably the culprit file (or a file just alphabetically preceeding that culprit-file in the particular directory or archive).
regards,
pc
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When running Avast and processing full system scan (or any other scan) system returns "interrupted with error 7005: connection to antivirus engine has been lost.
How do I repair this?
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Adding to previous message:
I installed Avast on 22/02/2014 and ran 1 full system scan, which returned successfully.
I thought from there it would run automatically, which never happened (this is probably my mistake).
I am having trouble today with a virus so this is why I started running again, now I can not connect to virus engine.
Conclusion, the last successful log is the one of 22/02.
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Application version 8.0 (40795)
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resolved by uninstalling/reinstalling