Avast WEBforum

Other => Viruses and worms => Topic started by: digmor crusher on April 20, 2013, 04:21:00 AM

Title: Help with PC Cleaner Pro
Post by: digmor crusher on April 20, 2013, 04:21:00 AM

I downloaded this program about a month ago to try to uninstall a program , I know dumb, usually I stay away from software like this. Anyways, after I was done I uninstalled it, no problems. Deleted any folders I could find, manually checked the registry not a sign of it anywhere. However when I use Belarc Advisor it shows 2 anti virus programs, Avast and PC Cleaner Pro.

I've scanned with Avast and Malwarebytes.
Did a registry search.
Tried Sysinternals Process Explorer and Registry Scanner.
Tried Ccleaner.
Tried Appremover.
Tried adwcleaner

Nothing. No sign of it anywhere. I think I even looked in the prefetch files.

I think its a uninst.exe file.

Anyone know how I can find and get rid of this.

Thanks.

Title: Re: Help with PC Cleaner Pro
Post by: mikaelrask on April 20, 2013, 09:36:51 AM

hey you could try revo uninstaller that is recommended from this thread on Microsoft

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/how-do-i-remove-pc-cleaner-pro-2012/f6ace5cf-3b86-477a-8288-95faba6eb369.

Title: Re: Help with PC Cleaner Pro
Post by: Pondus on April 20, 2013, 10:05:15 AM

attach a OTL diagnostic log..... then a removal expert may be able to remove any leftover files for you

http://forum.avast.com/index.php?topic=53253.0

Title: Re: Help with PC Cleaner Pro
Post by: digmor crusher on April 20, 2013, 07:34:15 PM

It shows I have the 2 logs attached but I can't post them, it says message body is empty.

Title: Re: Help with PC Cleaner Pro
Post by: digmor crusher on April 20, 2013, 07:36:03 PM

Ignore, it worked.

I have Revo uninstaller, however PC Cleaner Pro does not show in installed programs, as I mentioned I think its just a pesky file hidden somewhere.

Thanks.

Title: Re: Help with PC Cleaner Pro
Post by: essexboy on April 20, 2013, 07:40:00 PM

Hi I agree it is probably a hidden registry key, it does not show as active anywhere in the logs

Title: Re: Help with PC Cleaner Pro
Post by: digmor crusher on April 21, 2013, 07:46:55 PM

Thanks Essex boy, so any way to find it? Computer works fine but would like to get rid of it if possible.

Title: Re: Help with PC Cleaner Pro
Post by: essexboy on April 21, 2013, 08:20:21 PM

Lets check the registry out

For 32bit systems, please download SystemLook from one of the links below and save it to your Desktop.
 
Download Mirror #1 (http://jpshortstuff.247fixes.com/SystemLook.exe)
Download Mirror #2 (http://images.malwareremoval.com/jpshortstuff/SystemLook.exe)
 
For 64bit systems, download SystemLook from here (http://jpshortstuff.247fixes.com/SystemLook_x64.exe).
 
 

• Double-click SystemLook.exe to run it.
  
• Copy the content of the following codebox into the main textfield:
  

Code: [Select]

:regfind
PC Cleaner Pro

• Click the Look button to start the scan.
  
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

 
Note: The log can also be found on your Desktop entitled SystemLook.txt

Title: Re: Help with PC Cleaner Pro
Post by: digmor crusher on April 22, 2013, 11:42:08 PM

Hi, tried it and report said no data found, guess I'll have to live with it..Thanks.

Title: Re: Help with PC Cleaner Pro
Post by: essexboy on April 23, 2013, 04:23:53 PM

In that case it may be just data held in windows security centre