Avast WEBforum

Other => General Topics => Topic started by: greenlight 711 on March 21, 2005, 07:32:56 PM

Title: help!!! needed ASAP!!!!
Post by: greenlight 711 on March 21, 2005, 07:32:56 PM
can someone please help me...

i have just got a virus on my pc, ......the notification window popped up as normal,(the one with the radio-active icon)...but i had no option to "move to chest" and delete, just a "abort connection" tab....what is wrong???is it the program update or my settings?? i have scanned my pc with avast virus cleaner tool, and i am in the process of running the main AV version 4.6.623 but nothing has been found...have i overlooked something or just not got to grips with an update in the program

please advise me.... ???
Title: Re: help!!! needed ASAP!!!!
Post by: DukeNukem on March 21, 2005, 07:52:23 PM
Avast 4.6 has a new provider called webshield.

See the help file.

When a virus is detected it will alert you and the only option available is abort connection.

Title: Re: help!!! needed ASAP!!!!
Post by: greenlight 711 on March 21, 2005, 07:54:47 PM
Thanks Duke....
                        I only istalled the update last week after a re-format of my h/d...not got round to reading the help files yet..thanks a lot
Title: Re: help!!! needed ASAP!!!!
Post by: FreewheelinFrank on March 21, 2005, 08:02:58 PM
Does Webshield need a new message?

Something like 'Webshield has intercepted a virus'?

When Webshield catches a virus, is there really 'a virus on your computer'? It's not on the hard disk but in memory somewhere, about to be zapped when you click 'abort connection'.
Title: Re: help!!! needed ASAP!!!!
Post by: DavidR on March 21, 2005, 11:49:22 PM
Quote
Does Webshield need a new message?

Something like 'Webshield has intercepted a virus'?

Definitely agree with that as there have already been a number of people trying to find the virus on their HDD and not found it. They then report it here that they can't find it.