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Other => General Topics => Topic started by: avastspam on April 26, 2013, 05:57:56 PM

Title: Why is Avast spamming??? Avasting a new feature??
Post by: avastspam on April 26, 2013, 05:57:56 PM
Why is Avast spamming with:
- avdertisements try me to take part in competitions?
- with alerts every 4 hours?
- with "Critical notices" about software security?

Avast is today a normal spam software disturbing normal usage of computer. Every 3-4 hours you get spam alerts on your display with Avast this and Avast that, play Avast, compete Avast.

I already have your software and I am never going to buy anything from you! Never.

How to get rid of your spam ads and alerts?
- Only by discarding Avast?
- Changing to some of your competitors?

You have good free software but hostile alerting and advertising.
Alert + Advertising = Avasting

Avast is just like Linkedin which tries to keep everybody active by endorsing and ENDORSING and EEE-NNNN-DDD-OOOO-RRRR-SSSS-IIII-NNNN-GGGG. Fucking Linkedin, the former professional social media.

Why is Avast today's  f*cking Annoying security software. SECURITY ??? No, hostile advertising f*cking spam machine.

Solutions:
1. Either, let us turn off your spamming
2. Or collect your spamming to only once-a-month spamming session.

Yours sincerely,
"one of your f*cking customers" you are pii'ing on
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: bob3160 on April 26, 2013, 06:07:37 PM
Informative messages aren't spam IMHO. :)
If you want things a little quieter, maybe the following video will be of some help:
http://forum.avast.com/index.php?topic=93544.msg796558#msg796558 (http://forum.avast.com/index.php?topic=93544.msg796558#msg796558)
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: DavidR on April 26, 2013, 06:37:53 PM
If only I had a clue what it is you are talking about:
What - "advertisements try me to take part in competitions?"
What - "alerts every 4 hours?"
What - "Critical notices" about software security?

Some details might help.

I guess I'm lucky not having seen anything like this (whatever that may be) on anything like the frequency you are suggesting.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: TimKing on November 30, 2013, 07:54:19 PM
Well, I get inducements to enter competitions from Avast. I feel that Avast has gone a long way downhill over the past few years.  The software is fine, but the promotions, spamming and lack of support are definitely not.
Is it really fitting for a piece of anti virus software to pop up messages inviting people to enter "dubious" competitions? Not in my view.
I found a big change a few years ago when I had big problems with a version of free Avast. I emailed support, but got no help whatsoever, and thought very hard about leaving Avast and moving to other software. I suspect the changes started as Avast got more commercial.
Moving from Windows XP to 8 (preview) fixed my problems and I have had no more, but not thanks to any help from Avast.
At one time I would have wholeheartedly recommended Avast to anyone, but now I am much more cautious and am always looking for alternatives.
It is a big plus for Avast that I have found no better alternative, but Avast does seem to be trying to turn into one of the software publishers you love to hate - essential, but maddening.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: bob3160 on November 30, 2013, 11:02:25 PM
(http://www.screencast-o-matic.com/screenshots/u/Lh/1385848891813-13511.png)
This might help.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: Para-Noid on November 30, 2013, 11:23:22 PM
The OP was referring to the "odd" vps update pop-ups.
The OP felt that ranting was better than resolution.  :)
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: Arnold72 on December 01, 2013, 02:56:44 AM
I really do wish people would take the time to look through the avast program in its entirety and see that there are options to turn off these pop ups etc.

But no they would sooner come on to the forum like a wailing banshee and ranting for no reason.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: TimKing on December 01, 2013, 09:00:34 AM
Believe it or not, everybody is not stupid and can also find these options.

I have these boxes unchecked and still get the spam.

At least Avast doesn't now try to force installation of Google Chrome on you, whether you ask for it or not, as it did a couple of years ago (No option to install or not install, it just did it. I had this happen to me and there was NO option not to install it.)
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: DavidR on December 01, 2013, 01:26:24 PM
Well part of this problem is tagging on to a topic that was seven months old to start with - different avast program version and somewhat different problem.

This particular issue (bug in the auto update notifications) is pretty well covered in multiple topics.

- Auto Update Notifications are screwed up.
The popup is actually meant to be the auto update notification (check your avastUI > Settings > Update and you will see that an auto update has just taken place. It appears that these tips/ad popups are piggybacked onto the auto update notification popup and this looks like it messes up the display and sound for the auto update notifications.

If you browse the forums you will see several topics relating to a known bug about updates.
1. no auto update notification popup (commonly displays an avast! tip - Ad, instead).
2. no audio voice over for the auto update.
3. the popup delay timings don't appear to work either.
These tips popups have in the past been piggybacked with the auto update update notification, so the only way to get rid of them would be to disable the auto update notification, which if you want the update notification (when it works correctly) would remove everything.

- Unchecking the "show social networking features" as suggested won't work as they are piggybacked to the auto update notifications. The only way to get rid of them would be to uncheck the auto update notifications, reducing the duration of the popups won't work either as it doesn't appear to work as it used to (so another bug).
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: -midnight on December 01, 2013, 02:17:08 PM
My last popup this am..  No VPS update either.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: TimKing on December 01, 2013, 02:28:30 PM
Quote
Well part of this problem is tagging on to a topic that was seven months old to start with - different avast program version and somewhat different problem.

This particular issue (bug in the auto update notifications) is pretty well covered in multiple topics.

- Auto Update Notifications are screwed up.
The popup is actually meant to be the auto update notification (check your avastUI > Settings > Update and you will see that an auto update has just taken place. It appears that these tips/ad popups are piggybacked onto the auto update notification popup and this looks like it messes up the display and sound for the auto update notifications.

If you browse the forums you will see several topics relating to a known bug about updates.
1. no auto update notification popup (commonly displays an avast! tip - Ad, instead).
2. no audio voice over for the auto update.
3. the popup delay timings don't appear to work either.
These tips popups have in the past been piggybacked with the auto update update notification, so the only way to get rid of them would be to disable the auto update notification, which if you want the update notification (when it works correctly) would remove everything.

- Unchecking the "show social networking features" as suggested won't work as they are piggybacked to the auto update notifications. The only way to get rid of them would be to uncheck the auto update notifications, reducing the duration of the popups won't work either as it doesn't appear to work as it used to (so another bug).

So,

in other words, and much more simply,


IT'S SPAM

(I'm sure people who do wish to receive these pop-ups don't ever not get them).
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: bob3160 on December 01, 2013, 02:51:20 PM
It's a bug in the program that's being worked on as described by DavidR.
Somewhat different from Spam.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: -midnight on December 01, 2013, 03:28:15 PM
One would think that this "Bug" would have been fixed by now.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: bob3160 on December 01, 2013, 03:29:50 PM
One would think that this "Bug" would have been fixed by now.
Is there a question ???
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: CraigB on December 01, 2013, 03:31:14 PM
One would think that this "Bug" would have been fixed by now.
Well your reported popup is not a bug, It's the monthly security report.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: -midnight on December 01, 2013, 03:32:20 PM
One would think that this "Bug" would have been fixed by now.
Is there a question ???

Why hasn't this bug been fixed?   ???
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: CraigB on December 01, 2013, 03:39:47 PM
One would think that this "Bug" would have been fixed by now.
Is there a question ???

Why hasn't this bug been fixed?   ???
As I just said in my last reply your popup isn't a bug, it's the monthly security report.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: -midnight on December 01, 2013, 03:56:13 PM
@craigb,

I know what it is but just wondering why the VPS popups with sound hasn't been fixed.  I'm sure it's working for some people but not for me.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: Pondus on December 01, 2013, 04:06:48 PM
Quote
I know what it is but just wondering why the VPS popups with sound hasn't been fixed
it is not important for Security, so they dont release a New Version just for that.... and will be fixed when next Version is released

Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: DavidR on December 01, 2013, 04:19:20 PM
<snip>
I know what it is but just wondering why the VPS popups with sound hasn't been fixed.  I'm sure it's working for some people but not for me.

Which only makes its resolution more complex. If it is working for some, not for others and intermittently for others (myself) the task becomes more difficult because of this intermittent nature of the problem.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: TimKing on December 01, 2013, 04:51:31 PM
I'm sure this "bug" would have been fixed if it had been stopping the spam getting through. That's why it's spam.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: TimKing on December 01, 2013, 04:57:33 PM
Dictionary.com:- disruptive messages, especially commercial messages posted on a computer network or sent as e-mail.

World English Dictionary:- to send unsolicited electronic mail or text messages simultaneously to a number of e-mail addresses or mobile phones

I think that should settle it. It's SPAM
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: -midnight on December 01, 2013, 08:29:46 PM
I finally received a non advertisement popup, along with sound .  :)
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: David Wong on December 02, 2013, 04:58:10 AM
I can confirm the spam - the popup I have up right this second says:

What's your AVAST IQ?

"Take a break and test your AVAST
knowledge. Have fun, learn, and win
free licenses and teddy bears!"

They are promotional messages from AVAST, I get one every few hours, they do NOT go away until I click them, and I HAVE ALL NOTIFICATION OPTIONS UNCHECKED.

Yes, they're popup advertisements. Yes, Avast has become just like the malicious adware it's intended to stop.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: DavidR on December 02, 2013, 12:49:38 PM
@ David Wong
Have you read my Reply #8 of this topic - since these are screwed up auto update notifications, you need to uncheck the Show notification box after automatic update (avastUI > Settings > Update - scroll down to details).

Did you uncheck that ?
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: TimKing on December 02, 2013, 06:38:26 PM
Have you read people's replies to your reply?
It makes no difference whether they are checked or not, the Spam keeps coming.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: bob3160 on December 02, 2013, 06:48:16 PM
Have you read people's replies to your reply?
It makes no difference whether they are checked or not, the Spam keeps coming.
Do you understand the difference between Spam and a computer bug ???
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: DavidR on December 02, 2013, 08:16:23 PM
Have you read people's replies to your reply?
It makes no difference whether they are checked or not, the Spam keeps coming.

It does, because it isn't spam plain and simple.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: TimKing on December 02, 2013, 09:56:39 PM
Quote
Do you understand the difference between Spam and a computer bug

Yes I do.
A "bug" that just "happens" to result in unsolicited advertising for a company is SPAM.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: |Anti Bullshit Moderator| on December 03, 2013, 02:32:11 AM
Avast v 9.0.2006

Those commentators that insist this is perfectly legitimate Avast application behavior lets just recap and make this clear.

NO stop trolling

Those that think you can disable it via the settings options

(http://s23.postimg.org/ydj841qob/Image_000.png)

NO the options make no difference



As for this being a bug, are we to believe these rather too convenient SPAM popups just so happen to be due to a BUG? Well, what a nice bug Avast must feel this is for them, and there's nothing we can do because its a BUG. . . really... how convenient.

Ok, lets presume it is a "BUG". Some fool posted the crazy notion that because it is not a critical security issue, Avast should not be expected to update their software for such a "minor" irritation. For a minor irritation it appears to be rather embarrassing for Avast, dontchya think! Well think harder!

So here we have Avast, an anti virus application, supposedly there to prevent malware and virus software interfering with your work, yet Avast is SPAMMING it's very users all by itself! And to think there are people out there that think this is excusable because its a bug! A BUG! {shudders} And in any case, where is this "bug" officially reported by Avast? Where is the bug work item history that tells us what is being done to fix it, along with a release date ?

Dear me, this is certainly a very embarrassing state of affairs for what appears to be a rather simplistic "bug", and for such a large established big market player, tut tut ! And not have been fixed by now, are we to seriously believe for one second, that it is some sort of accident that an entire QA testing team would just so happen to miss the most blatant bug where an auto update pop up gets replaced by blatant adverts! Really ?? Right then, so with such a blatant level of incompetence across an entire testing team, what other absurd oversights are lurking beneath, can we even trust Avast at all any more, what the hell is going on ?? I'm sure Avast will move very quickly to "fix" (er hum) this supposed bug - that's if they haven't released a fix alreday. Otherwise quite simply this will hit the headlines hard, then its Game Over.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: bob3160 on December 03, 2013, 04:16:54 AM
Avast v 9.0.2006

Those commentators that insist this is perfectly legitimate Avast application behavior lets just recap and make this clear.

NO stop trolling

Those that think you can disable it via the settings options

(http://s23.postimg.org/ydj841qob/Image_000.png)

NO the options make no difference


snip
I guess you either neglected or conveniently overlooked the following post :
http://forum.avast.com/index.php?topic=122481.msg1029343#msg1029343 (http://forum.avast.com/index.php?topic=122481.msg1029343#msg1029343)
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: TimKing on December 03, 2013, 08:59:37 AM
Quote
Those commentators that insist this is perfectly legitimate Avast application behavior lets just recap and make this clear.

NO stop trolling

Those that think you can disable it via the settings options



NO the options make no difference


As for this being a bug, are we to believe these rather too convenient SPAM popups just so happen to be due to a BUG? Well, what a nice bug Avast must feel this is for them, and there's nothing we can do because its a BUG. . . really... how convenient.

Ok, lets presume it is a "BUG". Some fool posted the crazy notion that because it is not a critical security issue, Avast should not be expected to update their software for such a "minor" irritation. For a minor irritation it appears to be rather embarrassing for Avast, dontchya think! Well think harder!

So here we have Avast, an anti virus application, supposedly there to prevent malware and virus software interfering with your work, yet Avast is SPAMMING it's very users all by itself! And to think there are people out there that think this is excusable because its a bug! A BUG! {shudders} And in any case, where is this "bug" officially reported by Avast? Where is the bug work item history that tells us what is being done to fix it, along with a release date ?

Dear me, this is certainly a very embarrassing state of affairs for what appears to be a rather simplistic "bug", and for such a large established big market player, tut tut ! And not have been fixed by now, are we to seriously believe for one second, that it is some sort of accident that an entire QA testing team would just so happen to miss the most blatant bug where an auto update pop up gets replaced by blatant adverts! Really ?? Right then, so with such a blatant level of incompetence across an entire testing team, what other absurd oversights are lurking beneath, can we even trust Avast at all any more, what the hell is going on ?? I'm sure Avast will move very quickly to "fix" (er hum) this supposed bug - that's if they haven't released a fix alreday. Otherwise quite simply this will hit the headlines hard, then its Game Over.
« Last Edit: Today at 01:37:10 AM by |Anti Bullshit Moderator| »

Hear, Hear!

I also find it very hard to understand the people who try to excuse this spamming. It strikes me as the type of behaviour of someone who is almost religious in their support of Avast and is totally blind to it's shortcomings.

As for

Quote
I guess you either neglected or conveniently overlooked the following post :
http://forum.avast.com/index.php?topic=122481.msg1029343#msg1029343

Is that the post which says unchecking the Notification boxes will fix things?

Quote
@ David Wong
Have you read my Reply #8 of this topic - since these are screwed up auto update notifications, you need to uncheck the Show notification box after automatic update (avastUI > Settings > Update - scroll down to details).

Did you uncheck that ?

As I and others have pointed out, this makes no difference, you still keep getting the spam.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: guestja on December 03, 2013, 01:59:42 PM
Quote
I also find it very hard to understand the people who try to excuse this spamming. It strikes me as the type of behaviour of someone who is almost religious in their support of Avast and is totally blind to it's shortcomings.

No, just someone who has been trying to help people as a volunteer for years, as opposed to the heroic sacrifice of your time required to come in here and  whine like a spoiled kid  who doesn't immediately get what he wants

Quote
Ok, lets presume it is a "BUG". Some fool posted the crazy notion that because it is not a critical security issue, Avast should not be expected to update their software for such a "minor" irritation

first post? - Totally out of line
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: TimKing on December 03, 2013, 06:44:35 PM
Quote
No, just someone who has been trying to help people as a volunteer for years, as opposed to the heroic sacrifice of your time required to come in here and  whine like a spoiled kid  who doesn't immediately get what he wants

It doesn't help people to promote spamming programmes and to insist, in the face of the evidence, that deliberate spamming is a programming bug. It might help if you were to point out to Avast the error of their ways, they certainly don't listen to their customers.

It doesn't help people to pour sarcasm and abuse on their worries. (You know what they say about sarcasm).

Maybe it's time you, and a few others, hung up your volunteer hats and took up something you understand.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: bob3160 on December 03, 2013, 06:49:22 PM
Quote
No, just someone who has been trying to help people as a volunteer for years, as opposed to the heroic sacrifice of your time required to come in here and  whine like a spoiled kid  who doesn't immediately get what he wants

It doesn't help people to promote spamming programmes and to insist, in the face of the evidence, that deliberate spamming is a programming bug. It might help if you were to point out to Avast the error of their ways, they certainly don't listen to their customers.

It doesn't help people to pour sarcasm and abuse on their worries. (You know what they say about sarcasm).

Maybe it's time you, and a few others, hung up your volunteer hats and took up something you understand.
@TimKing,
If you don't like the program, no one is keeping you chained to it.
As already explained it isn't Spam since it's a problem with the update notification which will be fixed.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: TimKing on December 03, 2013, 08:51:29 PM
Quote
If you don't like the program, no one is keeping you chained to it.
As already explained it isn't Spam since it's a problem with the update notification which will be fixed.


You can explain as much as you like, and you may in fact be correct, it may be a
Quote
problem with the update notification which will be fixed
, it doesn't alter the fact that the result is SPAM.
The reason is irrelevant to what it is.
The reason may, in your view, excuse it. It doesn't in my view.

I am indeed not chained to Avast. I have been using it for many years and have always considered it the best available free anti virus programme available. The gap between the top programmes has reduced quite substantially and, taken together with this spamming and Avast's total disregard for customer service I am changing. I am also changing from Avast on all the computers I am responsible for and will not recommend Avast to anyone in the future.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: bob3160 on December 03, 2013, 09:04:10 PM
You'll be missed.
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: marc-d-l on December 03, 2013, 09:10:51 PM
Is this tread ever going to end ????
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: -midnight on December 03, 2013, 11:11:28 PM
Is this tread ever going to end ????

+1
Title: Re: Why is Avast spamming??? Avasting a new feature??
Post by: bob3160 on December 03, 2013, 11:12:46 PM
Not as long as people insist on post in this thread.  :(