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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: sedina on May 09, 2013, 07:44:03 PM

Title: AVAST 8 Program update! (8.0.1489)
Post by: sedina on May 09, 2013, 07:44:03 PM
Hi all,
we've just released program update for avast! Free/Pro/IS/Premier (8.0.1489).

List of changes
•         BSOD fix in aswTdi.sys
•         Fixed WebRep crashes in IE
•         Fixed WebRep FF issue with not saving the position
•         SecureLine stability improvements

Download locations
http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_internet_security_setup.exe
http://files.avast.com/iavs5x/avast_premier_antivirus_setup.exe
 
It should be possible to install this version on top of your existing avast! installation (all settings should be preserved).
Or you can use the in-product updater.
 
thanks,
Pavel
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: DavidR on May 09, 2013, 08:11:29 PM
Thanks will first try UI program update for my 32bit win7 system that had the aswTDI.sys BSOD.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: -midnight on May 09, 2013, 08:16:03 PM
Just updated to this version and so far everything is working fine.  :)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: thug4real on May 09, 2013, 08:22:17 PM
Yee baby... Updating.... Thank you pavels :)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: abruptum on May 09, 2013, 08:35:46 PM
Updated from UI.So far everything is fine.Thanks.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: AlphaZab on May 09, 2013, 09:01:20 PM
whereas its prior version was no problem for me  :D
but if a new version update is not a problem for the good of my computer  ;D

thank you avast team   ;D
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Sgt.Schumann on May 09, 2013, 09:24:06 PM
Pavel, thank you for the new version!

I just updated here (via the UI) from 1483 to 1489 on Win7 64bit and on Win8 32bit ... and everything runs well  :)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: jrace on May 09, 2013, 10:00:39 PM

The update via GUI from .1488 to .1489 worked well.

WebRep in Firefox is now holding the given position but at least on my machine it does not show up in Google search results unless I refresh the search page one or two times.
All the rest seems to be working fine.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Mindvision on May 09, 2013, 10:22:10 PM
Working fine...
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Staticguy on May 09, 2013, 10:50:55 PM
Thanks pavels for the update  ;D

When will the Google chrome web rep be fixed?
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: schmidthouse on May 09, 2013, 11:36:43 PM
OK, I installed Avast PRO v.1489 in Safemode via the Set-up File (not through the GUI of Version 1483) as I had posted version 1488 was not working on my Win8 64 Bit.
Did a Clean Install.
This new version installed and is running properly.....specifically allowing my PC to start with no "Collecting error information loop"
Needless to say, this has relieved my concerns and  makes me quite happy ;D
Thanks again Avast.
 Good work ;)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: miguelgrado on May 09, 2013, 11:41:10 PM
update from ui of 1488..all ok
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: NON on May 10, 2013, 01:14:53 AM
Thanks for the update! :)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: A. Chung on May 10, 2013, 05:24:43 AM
I did a clean install of the latest v8.0.1489.300 of avast! Free Antivirus into my home PC equipped with Windows 7 Service Pack 1 Premium (32-bit).  As noted from its Settings > Browser Integration, the security plugin for Google Chrome is shown as "uninstalled" though it has been installed.  Is this a bug required of fixing?

A. Chung
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: EmoHobo on May 10, 2013, 05:29:27 AM
I did an internal update and it went well, no issues.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: A. Chung on May 10, 2013, 05:41:04 AM
Hi, EmoHobo

Thank you for your prompt response.

I did have the same problem on upgrading from 8.0.1488 to 8.0.1489.300 through an automatic update.  Any idea?

Regards,
A. Chung
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: shibata3 on May 10, 2013, 06:06:53 AM
I did an UI update from 1483 to 1489. So far everything is working fine.

Thank you so much avast team!  :)

W7HP64SP1 and  XPproSP3
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: CraigB on May 10, 2013, 06:59:43 AM
Thanks for the update, this new version is running nicely so far :)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Staticguy on May 10, 2013, 08:11:59 AM
I did a clean install of the latest v8.0.1489.300 of avast! Free Antivirus into my home PC equipped with Windows 7 Service Pack 1 Premium (32-bit).  As noted from its Settings > Browser Integration, the security plugin for Google Chrome is shown as "uninstalled" though it has been installed.  Is this a bug required of fixing?

A. Chung

This is a bug. Avast still hasn't solved this yet? They only solved a issue with Firefox for webrep. For google chrome install the avast! Online Security.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Asyn on May 10, 2013, 08:26:59 AM
Updated via GUI, no problems so far. :)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: SpeedyPC on May 10, 2013, 08:33:32 AM
Thank goodness........PHEW! :o Everything is up and running, please try not to give us another nightmare. I'll give this new version a week before I tell all my Aussie pain in the ar$e friends to update the latest version, Man! at least I get to keep my bloody tail in one piece.........Thank you Pavel & PK ;)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Petrak on May 10, 2013, 11:07:24 AM
if the computer is online 0 problems
if the computer takes offline the opening of programs very long

(clean installtion XP-SP3)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Tetsuo on May 10, 2013, 11:29:29 AM
if the computer is online 0 problems
if the computer takes offline the opening of programs very long

(clean installtion XP-SP3)

I haven't upgraded yet. Could any of you (currently using the latest version) please check on their XP system the issue reported by the OP?

Thanks in advance
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: jrace on May 10, 2013, 11:51:02 AM
My second system , XP SP3, is working totally normal with version .1489 online or offline!   8)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Hellhunter on May 10, 2013, 12:16:37 PM

The update via GUI from .1488 to .1489 worked well.

WebRep in Firefox is now holding the given position but at least on my machine it does not show up in Google search results unless I refresh the search page one or two times.
All the rest seems to be working fine.

Same problem on a XP machine here (don't have webrep installed on my main pc). Only wikipedia shows the green bars in the search results.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Asyn on May 10, 2013, 12:21:33 PM
if the computer is online 0 problems
if the computer takes offline the opening of programs very long

(clean installtion XP-SP3)

I haven't upgraded yet. Could any of you (currently using the latest version) please check on their XP system the issue reported by the OP?

Thanks in advance

I can't reproduce the problem here on XP.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Asyn on May 10, 2013, 12:25:37 PM
WebRep in Firefox is now holding the given position but at least on my machine it does not show up in Google search results unless I refresh the search page one or two times.

Confirmed, same here. (Even a refresh doesn't help on my XP.)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: thug4real on May 10, 2013, 12:43:09 PM
Well all working nice and smooth here. A stable build, thank you avast! :)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: iroc9555 on May 10, 2013, 02:48:27 PM
Pushed the upgrade via UI since it had not offered me the upgrade yet. All it's well and running ;D

Thanks Avast!
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Seany007 on May 10, 2013, 07:21:00 PM
No issues so far. Fingers crossed. Thank you Avast Staff.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Irbidan on May 10, 2013, 07:22:43 PM
Google Chrome and Spotify are going slow in these last updates with Avast! running...  :'( :'(

Tested with Windows 8.

Please, check that software.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: slybo on May 10, 2013, 10:54:26 PM
Just wanted to report WebRep not holding position and showing in a google search in IE 10 on a Windows 7 32 bit and 64 bit, and on a windows 8 64 bit. The browser crashing seems to be solved. Saw this reported for other browsers but did not see for IE 10. Just wanted to be sure it was reported. Thanks sly
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: kinfolk66 on May 10, 2013, 10:59:42 PM
Just wanted to report WebRep not holding position and showing in a google search in IE 10 on a Windows 7 32 bit and 64 bit, and on a windows 8 64 bit. The browser crashing seems to be solved. Saw this reported for other browsers but did not see for IE 10. Just wanted to be sure it was reported. Thanks sly

I am experiencing the same difficulties with WebRep and IE10.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: slybo on May 11, 2013, 09:35:26 AM
I was playing around and found on the windows 7 32 bit I could put WebRep on the left side of the menu bar and it will stay, I was putting it on the right side which it would not stay. Will try this on the other computers. I will include a photo. Hope this helps. slybo

Edit, I should add I did this by moving the menu bar to the line that WebRep was on, does not work in reverse.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: SpeedyPC on May 11, 2013, 10:00:39 AM
Just wanted to report WebRep not holding position and showing in a google search in IE 10 on a Windows 7 32 bit and 64 bit, and on a windows 8 64 bit. The browser crashing seems to be solved. Saw this reported for other browsers but did not see for IE 10. Just wanted to be sure it was reported. Thanks sly

I am experiencing the same difficulties with WebRep and IE10.

My WebRep is still grey out using the latest FF v20.0.1 and I thought Avast has already resolved this issue may I ask what's going on please, MAN! Avast is always having problem with WebRep just doesn't make any sense to me at all :-\
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Nawach on May 11, 2013, 10:27:52 AM
No problem for now from 8.0.1483 to 1489, via GUI, on Win XP Home SP3.

WebRep is not activated on my system, as I still don't see the use for it.
Its only purpose is to flag potentially dangerous websites based on avast!'s users reviews. Nothing else...
(It's a bit like trying to compare a Force Field -avast! main core- to a sticky note with a written warning on it ;) )

But thanks avast! Team anyway!
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: igor on May 11, 2013, 11:19:59 AM
Different type of danger though.
Sure, avast! tells you whether the particular website is infected - i.e. containing malicious code/script. The purpose of WebRep was to cover things on "higher levels" - e.g. if the particular e-shop is sending fake goods, charges twice etc.; that's something avast! won't tell you, but the users might.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Nawach on May 11, 2013, 11:30:50 AM
Different type of danger though.
Sure, avast! tells you whether the particular website is infected - i.e. containing malicious code/script. The purpose of WebRep was to cover things on "higher levels" - e.g. if the particular e-shop is sending fake goods, charges twice etc.; that's something avast! won't tell you, but the users might.

I see. Thanks for clarifying, Igor. Makes sense from that angle...
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: gblu on May 11, 2013, 01:18:41 PM
updated via GUI. my machine working fine so far :D
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: slawektor1 on May 11, 2013, 02:07:09 PM
But the game Dead Space's still not working.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: DavidR on May 11, 2013, 02:10:42 PM
But the game Dead Space's still not working.

That isn't a 'Program' version issue but more to do with virus definitions, which are the same across different program versions.

You need to create your own new topic in the viruses and worms forum and outline your problem in more detail (what happens, error messages or avast alerts, etc.).
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: slawektor1 on May 11, 2013, 02:47:31 PM
@ DavidR
The game does not start, there is no message. It is not only the question of virus. The Avast version 8.0.1483.72 after the introduction of amendments:
Fixed issue with ZoneAlarm
Fixed issue with constant CPU frequency
Fixed issue with video players
Fixed issue with Virtual PC
Added some localizations
  Something corrected, the game began to work without a problem,
If I uninstall Avast running game. It is the same with the game Hunted.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Spec8472 on May 11, 2013, 07:01:47 PM
Can you please uncheck "Enable hardware virtualization" in Settings->Troubleshooting? Reboot is required to apply the setting change. Is it Dead Space 1,2 or 3? Can you provide details about OS and CPU.

But the game Dead Space's still not working.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Qurajber on May 11, 2013, 08:00:18 PM
Security plugin not instaled and see for yourself that is installed ...

(http://ultraphoto.org/images/54g0mn5jr5uwiukcsk6.png)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Asyn on May 11, 2013, 08:17:11 PM
Security plugin not instaled and see for yourself that is installed ...

Known bug.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: slawektor1 on May 11, 2013, 08:39:20 PM
@Spec8472
I'm sorry, I'm not at home. Weekend  ;), check back this setting
Windows 8 64 bit
AMD Phenom II X4 955 Black Edition
GeForce GTX 560
Motherboards M5A97 R2.0
power supply XFX PRO 550W
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: thug4real on May 11, 2013, 11:33:21 PM
3 days since updated, and everything work smooth even the avast online security plugin for FF now work like charm. Man I love avast! :) Happy user here 8)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: rotulos1 on May 12, 2013, 04:32:57 AM
 >:( Still bluescreening to me, damn. going back to rock solid 1474
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: mikaelrask on May 12, 2013, 09:24:37 AM
update went fine here aswell. keep up the good work.  ;)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: SimoneB on May 12, 2013, 10:03:47 AM
Web shield *still* blocks most pages on any browser - even pages on my exclude list. I have been running Avast with the web shield turned off for several months now, every time there's an update I check to see if the problem is fixed, it never is. Auto-update is not working either. (Windows 7 64-bit SP1.)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Asyn on May 12, 2013, 10:18:58 AM
Web shield *still* blocks most pages on any browser - even pages on my exclude list. I have been running Avast with the web shield turned off for several months now, every time there's an update I check to see if the problem is fixed, it never is. Auto-update is not working either. (Windows 7 64-bit SP1.)

Please start a new topic, we'll try to help you there.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Staffy on May 12, 2013, 12:22:56 PM
No good for me - had to go back to the previous version.

IE10 now takes one and half minutes to load with each search on Google taking 25 seconds. The selected web pages are also slow to respond so it is totally unusable. Disabling the Avast add ons on IE10 gives me the fast response times as expected so it's down to this new version of Avast. I don't feel comfortable with the add ons disabled so I've now had to revert back to 8.0.1488. Ideally, I want to go back to 8.0.1483 but haven't got the setup program anymore (8.0.1483 finally fixed the "Insufficient System Resources" issue when doing a system scan and Web Rep still worked in Google searches).

As reported by other users, 8.0.1488 and 8.0.1489 don't show the Web Rep against Google searches in IE10 like it did in previous versions.

System is Win 7 Home Premium 64bit.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Asyn on May 12, 2013, 02:56:37 PM
Ideally, I want to go back to 8.0.1483 but haven't got the setup program anymore...

-> http://www.oldapps.com/avast_antivirus.php?old_avast=11946
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: jacal on May 12, 2013, 03:53:56 PM
With last three versions, SSL scanning doesn't work in thunderbird for me. Turned off, not worth troubleshooting.

Free avast, Windows 7/64
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Staffy on May 12, 2013, 11:33:36 PM
-> http://www.oldapps.com/avast_antivirus.php?old_avast=11946

Thanks, Asyn.

Hope the Avast team are aware of the issues that I've mentioned.....
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Dwarden on May 13, 2013, 05:49:19 AM
>:( Still bluescreening to me, damn. going back to rock solid 1474
don't forget send your minidumps to avast!
Please check for the corresponding minidump files (in C:\Windows\Minidump) and upload them to ftp://ftp.avast.com/incoming
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Asyn on May 13, 2013, 07:00:10 AM
-> http://www.oldapps.com/avast_antivirus.php?old_avast=11946

Thanks, Asyn.

You're welcome.
Title: AVAST 8 autoupdate reverts to 7.0.1455
Post by: vega on May 13, 2013, 01:11:37 PM
Internet Security version 8 was auto installed @ 3 weeks ago. This morning Avast notified me a program upgrade was available, I let it do the update, and it has reverted back to 7.0.1455. This is on a Windows 7 64 bit system.

why would the program downgrade itself?

how do I correct this?

thanks
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Tetsuo on May 13, 2013, 03:47:54 PM
Hello, I've just started a new tread about a possible bug with the Virus Alerts message sending here: http://forum.avast.com/index.php?topic=123961.msg939605#msg939605

---------------------
My original post:

After setting all the parameters in Settings/Virus Alerts, when I click on Test, Avast! freezes and becomes totally unresponsive.  It's impossible to make it stable again, and also trying to reboot via Windows commands is impossible (the system itself freezes).
The only solution is clicking the on/off button of my machine aka turning off the power.

Please, keep in mind that you have to use port 465 and SMTP server in order to reproduce the issue (I used a yahoo account).
I was able to reproduce it on my father's system as well (same OS/security software, different hardware).

Could anyone please confirm (or not) the issue (but be very careful, since the system freeze). Thanks in advance.

Regards

----------------------
Win XP Pro SP3
Avast! Free AV 8.0.1489
Online Armor Free 6.0.0.1736
HostsMan 4.0.95 (MVPS HOSTS + hpHosts "ad/tracking servers only")
HostsServer 2.0.57
Norton ConnectSafe aka Norton DNS v2
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: blurryi on May 13, 2013, 04:03:04 PM
Updated this morning thru automatic update. Avast seems to be running but Windows Security Alert shield is red Xed. Indicates Avast is reporting it is turned off. Clicked 'turn on' and OKed Security Center's popup and no change. Vista home pro
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: DavidR on May 13, 2013, 04:45:21 PM
Updated this morning thru automatic update. Avast seems to be running but Windows Security Alert shield is red Xed. Indicates Avast is reporting it is turned off. Clicked 'turn on' and OKed Security Center's popup and no change. Vista home pro

Have you rebooted since the update ?
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: kevpan815 on May 13, 2013, 08:54:22 PM
Thanks Pavel. Just finally got around to downloading 1489 today, my computer was running Ubuntu 13.04 and 13.10 Nightly Builds for a while, so I am sorry that I missed out on 8.0 R2 Beta Testing (in the Public Beta Sub-Forum) but as of today: I am back at Windows 8 due to an issue that I am having with my current download of Ubuntu 13.10 Nightly Build, so I am downloading 1489 right now and will see how it goes. :-)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: fillup on May 13, 2013, 09:45:04 PM
Updated this morning thru automatic update. Avast seems to be running but Windows Security Alert shield is red Xed. Indicates Avast is reporting it is turned off. Clicked 'turn on' and OKed Security Center's popup and no change. Vista home pro

Same here.  Problem started with 1488 update.  I thought the problem was fixed with 1489, but when I started my laptop up today, Action Center reported that Avast was turned off.  Acer V3 771G-9809 running Windows 8 (core edition).  No other security programs but Avast and Windows firewall.  When I click on "view antivirus options" I get a window where I click on click on " Turn on and update avast! Antivirus", then "Yes, I trust the publisher and want to run this app", but it doesn't fix the problem.

(http://i.imgur.com/vh97Zhp.png)

(http://i.imgur.com/nU5KKsq.png)

(http://i.imgur.com/eTd0WzD.png)

Title: Re: AVAST 8 autoupdate reverts to 7.0.1455
Post by: vega on May 13, 2013, 09:55:40 PM
Internet Security version 8 was auto installed @ 3 weeks ago. This morning Avast notified me a program upgrade was available, I let it do the update, and it has reverted back to 7.0.1455. This is on a Windows 7 64 bit system.

why would the program downgrade itself?

how do I correct this?

thanks

I called tech support, they had me uninstall. then download and install version 8. All was fine until Avast decided to update the program and it once again downgraded to version 7. Tech support claims its a license issue and suggested I call customer service. Customer service claims its a technical support issue. I'm caught between 2 departments blaming each other. Customer service even asked if I wanted to renew my subscription since it will expire in 51 days. I obviously declined.

Anyone here have this anomaly? a solution?

Thanks
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: blurryi on May 13, 2013, 11:32:44 PM
Updated this morning thru automatic update. Avast seems to be running but Windows Security Alert shield is red Xed. Indicates Avast is reporting it is turned off. Clicked 'turn on' and OKed Security Center's popup and no change. Vista home pro

Have you rebooted since the update ?


Problem fixed it's self after 2 restarts. Thanks David.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: DavidR on May 13, 2013, 11:37:44 PM
You're welcome, surprising how a reboot or two can fix some issues.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: kevpan815 on May 14, 2013, 12:03:37 AM
Thanks Pavel. Just finally got around to downloading 1489 today, my computer was running Ubuntu 13.04 and 13.10 Nightly Builds for a while, so I am sorry that I missed out on 8.0 R2 Beta Testing (in the Public Beta Sub-Forum) but as of today: I am back at Windows 8 due to an issue that I am having with my current download of Ubuntu 13.10 Nightly Build, so I am downloading 1489 right now and will see how it goes. :-)

Install went fine, however, Software Updater is showing itself as Disabled at the moment, not sure if it is normal for it to be doing that or not, however, as the computer is currently Disconnected from my ISP at the moment, due to hitting my Data Cap while Downloading Ubuntu 13.10 Nightly Builds earlier this month, I used a local Starbucks free WIFI hotspot to Download Build 1489 and post here earlier today, otherwise I would have had to wait until May 25th to get 1489 on to my PC. P.S. Signature Edited to show my New Hardware and Software (I recently Replaced my Apple IPhone 5 with a Samsung Galaxy S4 and installed Avast Mobile Security for Android on it.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: slawektor1 on May 14, 2013, 05:32:08 AM
After uninstalling avast! Internet Security 8.0.1489 Windows 8 64bit.

(http://s1.bild.me/bilder/150113/7264214brak_wi-fi.png)
Title: Re: AVAST 8 autoupdate reverts to 7.0.1455
Post by: Asyn on May 14, 2013, 08:55:17 AM
Internet Security version 8 was auto installed @ 3 weeks ago. This morning Avast notified me a program upgrade was available, I let it do the update, and it has reverted back to 7.0.1455. This is on a Windows 7 64 bit system.

why would the program downgrade itself?

how do I correct this?

thanks

I called tech support, they had me uninstall. then download and install version 8. All was fine until Avast decided to update the program and it once again downgraded to version 7. Tech support claims its a license issue and suggested I call customer service. Customer service claims its a technical support issue. I'm caught between 2 departments blaming each other. Customer service even asked if I wanted to renew my subscription since it will expire in 51 days. I obviously declined.

Anyone here have this anomaly? a solution?

Thanks

1. Download avast! Internet Security: http://files.avast.com/iavs5x/avast_internet_security_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: lipher on May 14, 2013, 04:08:36 PM
 ;D

LIKE AVASY YEH
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: punchyourmonitor on May 15, 2013, 04:25:02 AM
I've been receiving Action Center warnings ever since update 1489, never had this issue ever before.

I've tried all the suggestions written here in the forums about uninstalling and re-installing Internet Security, including one suggestion to use the Avast uninstall tool to uninstall in safe mode! This has lead me to the conclusion that the issue is with the update and my Windows 8 64 bit OS.

Avast says everything is fine but Windows 8 says its not so what I want to know is whether I'm actually still protected or not?
(http://s11.postimg.org/gi5p0xghf/Avast_Off.png)

I absolutely refuse to clean install my Windows 8 OS, that is an unacceptable "solution" to a third party software update.


Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: DavidR on May 15, 2013, 01:34:10 PM
I don't think that anyone is ever going to suggest you clean install windows 8.

The action (a.k.a. security) center has not been 100% as long as I can remember, there are occasions when its database gets corrupt. So if avast is saying all is well and is functioning correctly, it probably is.

But to jump start the action center it may be necessary to reinstall avast 8 (not windows) to get the action center to recognise it is working.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Daddles on May 15, 2013, 05:12:38 PM
Unfortunately you have also re-introduced the error message when using PayPal which in previous version 7 erroneously detected a Trojan Horse every time any PayPal button was clicked using IE. This was quickly fixed but its back in version 8 although now as a Malware detected error but still renders PayPal unusable. No error is detected in Google Chrome.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: hectic-mmv on May 15, 2013, 05:15:07 PM
I've been receiving Action Center warnings ever since update 1489, never had this issue ever before.

I've tried all the suggestions written here in the forums about uninstalling and re-installing Internet Security, including one suggestion to use the Avast uninstall tool to uninstall in safe mode! This has lead me to the conclusion that the issue is with the update and my Windows 8 64 bit OS.

Avast says everything is fine but Windows 8 says its not so what I want to know is whether I'm actually still protected or not?
(http://s11.postimg.org/gi5p0xghf/Avast_Off.png)

I absolutely refuse to clean install my Windows 8 OS, that is an unacceptable "solution" to a third party software update.

Please could you generate a support package and send it to ftp://ftp.avast.com/incoming/?  Probably something failed during security center registration. As it was mentioned earlier, there is just problem with security center messaging. If avast! says its secured, then it is secured.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: dimulec on May 15, 2013, 06:12:46 PM
I would really like to know when your program stops offering piggibacked google products. I only paid for Avast internet security (4 computers) and don't want to accidentally install anything else through the application which actually is supposed to prevent such installs. I don't really care what company will get the money and if this happens again I will switch back to ESET.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: jtk1015 on May 15, 2013, 07:20:03 PM
I totally agree with Dimulec about piggy backing Google Goo on paid subscriptions! Even if you opt-out by unchecking the pre-checked Google Chrome buttons using manual install (8.0.1489), you will still get a Google folder in C:/Program Files (x86) and several google-updater registry entries also. 
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: CraigB on May 15, 2013, 07:27:58 PM
I totally agree with Dimulec about piggy backing Google Goo on paid subscriptions! Even if you opt-out by unchecking the pre-checked Google Chrome buttons using manual install (8.0.1489), you will still get a Google folder in C:/Program Files (x86) and several google-updater registry entries also.
You might end up with a few registry entries referencing to a non install of Google Chrome but it will not put any Google folder in C:/Program Files if you have unchecked the chrome offers.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Mick3066 on May 16, 2013, 06:33:29 AM
I have upgraded from avast 8.0.1483 to the new version on my windows xp x64 computer and have a couple of problems.

The first issue is with an annoying toolbar which has appeared in Outlook 2003 which has never existed before and keeps multiplying each time I open a new message (see image). I tried uninstalling avast and this toolbar went away but came back when I reinstalled avast.  I have tried every way to get rid of it... I have unselected it and deleted it in Outlook but it keeps coming back...

(http://i.imgur.com/XXsxKCi.jpg)



The second issue I have noticed is that in the browser integration settings it says that the internet explorer security plugin is not installed, but when I try to install it I get the following error message (see image).  I never had this problem with previous versions of avast.

(http://i.imgur.com/OcTZVWU.jpg?1)

I hope that you are aware of these issues as I haven't had either of them before....

Thanks
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: alansmith2013 on May 16, 2013, 08:12:47 AM
i just recently upgraded my avast free to avast pro to my surprise i cant access the internet using any web browser im using windows xp professional n sp3 pentium m .73 GHz 504 mb RAM
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: lgbirt on May 16, 2013, 04:03:47 PM
Since I rarely shut-down this PC, Avast auto update just ran today.  I am very upset that it also installed Google Chrome without asking for permissions.  I do not want additional browsers or any software installed without my knowledge and approval.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: MikeBCda on May 16, 2013, 09:06:34 PM
Since I rarely shut-down this PC, Avast auto update just ran today.  I am very upset that it also installed Google Chrome without asking for permissions.  I do not want additional browsers or any software installed without my knowledge and approval.
In your Update settings, change Program Updates to "notify only", or however it's worded (that's the default setting, too), or even manual if you're reasonably sure you're aware of new program updates as they become available.  That way you've got control over the procedure and can opt-out of the Chrome installation (typically offered right after rebooting).  For that reason and several others, most of us don't permit program auto-updates.

By all means leave your defs/engine updates left on auto ... if you're set up for streaming updates, some days there can be quite a few of those.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: DrHaze on May 17, 2013, 02:53:04 AM
Avast spent  money for agreement for the antigen firewall components


It fails like you wouldn't believe.see a website to see outpost blow away avast.



You could study all the matousec tests and enjoy the source code attached. I haven’t read the site very much. But you guys should have extremely good results to begin with
Outpost Security Suite Pro 8.0.4164.639.1856      90 %       11           Excellent              GET IT NOW!      Ii believe it’s obvious they totally ripped  avast off..

Didn’t they give you the source code for the firewall does it say that in your agreement, or did they give you worthless api’s I heard components.
For an agreement like that it had better be equal to outpost right? I am quite pissed that your firewall is so poor when you signed agreement and I was expecting excellent matousec results
http://www.matousec.com/projects/proactive-security-challenge-64/results.php

clearly outpost has  a 90 and avast like 33 or something.terrible what that company has done

Customers should get an excellent firewall that matches the outpost rating. By using Avast 8.

i am not try violate the forum rules but put i put in an emergency ticket and nothing has been done and i  not received a reply i just want to make sure this gets through it just seems very strange avast i s always very  prompt every time. and has that reputation
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Dwarden on May 17, 2013, 04:32:06 AM
the Outpost firewall technology isn't yet incorporated into Avast 8.0.x

so no idea what you complain about
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: schmidthouse on May 17, 2013, 04:44:41 AM
the Outpost firewall technology isn't yet incorporated into Avast 8.0.x

so no idea what you complain about

I seem to remember reading in a couple of threads over the last few months that Avast decided against using that technology (Code) and has opted to go with their own.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: DrHaze on May 17, 2013, 05:41:19 AM
well if they dont use out use outposttechnology.there sure have a weak firewall....too bad
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: schauhan671 on May 17, 2013, 09:02:38 AM
I've updated my Avast Premier to 8.0.1489 version on my Windows 8 Pro (x64) and got trapped in OS crashes with 'BAD_POOL_HEADER' error after a day. Now I've downgraded back to the previous version and still waiting whether its OK or NOT.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: DavidR on May 17, 2013, 01:37:22 PM
well if they dont use out use outposttechnology.there sure have a weak firewall....too bad


The problem is more to do with the testing methodology as it is HIPS based only (which as far as I'm aware isn't built into the avast firewall).

The avast firewall isn't meant to run in isolation but as a part of the full suite, Network Shield, Web Shield, etc. etc.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: lee88 on May 17, 2013, 05:13:56 PM
My program update is stuck. It's in step one, "saving package...his may take awhile" but it's been an hour and not progressing at all. I closed Avast and reopened, thinking I could try doing the update again but the update download is still showing and in the same place. How do I abort this update to start it again?? I see no 'cancel' option.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: schmidthouse on May 17, 2013, 07:31:16 PM
well if they dont use out use outposttechnology.there sure have a weak firewall....too bad



The avast firewall isn't meant to run in isolation but as a part of the full suite, Network Shield, Web Shield, etc. etc.

Good point David.  ;)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Dwarden on May 18, 2013, 02:18:49 AM
sigh ...

we and avast staff know about Matousec's tests ... for years ...

note: asw, alwil, avast ... same company ...
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: LarsMo on May 18, 2013, 12:10:32 PM
Hi

I have just updated to the new version, and Avast has just gone mad with false positives (I assume). The program keeps blocking scripts(15 in a few seconds) . I use Firefox (x86) and Avast free antivirus on Win7 home prem (x64).

Is this a known issue with the new program?

ps. I haven't used the forum before so please forgive me if all the necessary information is not provided.

-Lars

*Edit

Some of the scripts:
https://fbstatic-a-akamaihd.net/rsrc.php/v/y5/r/QNxOsuxyVYx.js (blocked 7 times in succession)
https://dub122.mail.live.com/mail/ (blocked 15 times in succession)
http://sciencedaily.com/scripts/functions10.js

All flagged as "Threat:HTML:Script-inf"

Ps. The problem seems to have stopped (been online for an hour, no alerts).

-Lars



Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: DavidR on May 18, 2013, 12:49:28 PM
@ LarsMo
Since there is no detailed information about the detections in your post, no one can possibly answer your question.

If you start a new topic in the viruses and worms forum then your question can perhaps be answered.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: RZPogi on May 18, 2013, 01:56:04 PM
Avast's problems with bayandsl seems to be gone for now. No problem with other philippine ISPs(pldt, globe, etc). Problems seems to be with bayandsl servers because other devices connected to bayandsl loses internet connection from time to time.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: thug4real on May 18, 2013, 02:14:07 PM
sigh ...

we and avast staff know about Matousec's tests ... for years ...

note: asw, alwil, avast ... same company ...
Yep sad result. I hope to see avast in top 5 in coming years.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: micgosc on May 18, 2013, 02:23:18 PM
I am having the same issue as Lars!! Every time I try to open an email in msn, aol, etc...., it gives me a "malware" block and does not let me open anything! I had to actually disable Avast!  in order to register for this forum as you send an activation link in your email and I could not open it until Avast! was disabled. Please help, as I can not access anything & it didn't start until I installed your newest update, Avast! 8, I believe it was?? I use Firefox also like Lars. Thank you!
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: DavidR on May 18, 2013, 03:19:11 PM
I am having the same issue as Lars!! Every time I try to open an email in msn, aol, etc...., it gives me a "malware" block and does not let me open anything! I had to actually disable Avast!  in order to register for this forum as you send an activation link in your email and I could not open it until Avast! was disabled. Please help, as I can not access anything & it didn't start until I installed your newest update, Avast! 8, I believe it was?? I use Firefox also like Lars. Thank you!

There is insufficient information in LarsMo's post to make that determination, but you should monitor this active post related to outlook.com and script shield issues, http://forum.avast.com/index.php?topic=124566.0 (http://forum.avast.com/index.php?topic=124566.0).
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Lady Fitzgerald on May 19, 2013, 02:15:34 AM
When I updated Avast from 8.0.1488 to AVAST 8.0.1489 from within Avast, IE10 stopped working. I had to restore my C:/ partition with an image I had taken this morning. When I tried updating Avast again, I lost IE10 again and had to do another restore to get it back.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: wizzlbang on May 19, 2013, 09:25:25 AM
running smoothly, but I also noticed a LOT few files scanned in the files system shield over the day. is there something it's not scanning or doing anymore?
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: boe323 on May 19, 2013, 03:29:11 PM
I recently decided to use avast premier, and was going to buy a years subscription until I noticed an error in the event log that wont go away, the description for event id 16001 from source AFD cannot be found.  Either the component that raises the event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. Ive been though all avast premier and everything is running fine, including thew firewall, the  avast firewall driver is installed, no errors are reported from within avast, so I don't know what it is, ive run repair and installed over the top, re installed, updated etc. So unless I can resolve this, I wont be purchasing a subscription.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: fantasticlees on May 19, 2013, 03:30:29 PM
i restored a backup yesterday and didnt even realise there was a version 8.  today  i was looking in the avast program from systray and a single line on opening the avast program interface on my pc said not connected  with avast! account.. no popups or alarms :(. my avast has been saying its up to date after running both program and definition updates. (includes as i type this and i havent yet installed version 8.) anyway went to the WEBSITE avast interface through the link in program (saying not connected to account), i am an IS paid registered user and it after a few minutes then said connected to account on my pc but not on the web interface. not sure if it was  rebooting or logging  off and reconnecting, i did both but it now says connected on devices tab on web interface aswell as my program. anyway reason im commenting here, was browsing avast web interface site and it said version 8..well that flagged minialarm bells as when i noticed it said not connected to avast account in my program, kneejerk reaction, i clicked the manual update, both programs and definitions. as mostly always happens, i got a progress and updated successfully but still showed version 7. at first i thought perhaps only new customers get v8 and 'allreadies' just get v7 updates. however still thinking something up decided to visit here, glad i did. so now i think somethings definitely up :( . this after restoring my system yesterday and running several online scanners(not at same time in order of Eset( pulled up 42 threats incl. downloadadmin,babylon a,c,e, messengerplus,ibryte,askc,somotoA,alllyrics several locations over),then  Housecall, Norton, Kaspersky then back to Avast Main pc program) as a secondary backup to avast after restore.

my system is win7-64 and my avast showing 7.0.1455 program and 130518-1 definitions.  have downloaded version 8 from your site and will install now. just thought id mention this for some feedback. will probably post in another area of this forum too though this is update related.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Aventador on May 19, 2013, 03:36:53 PM
Your Avast account has nothing to do with your Avast protecting your pc. Open Avast and go to the settings tab. Click on account and click "disconnect". Close it out. No to Myavastacounnt and remove your device that it shows. Do this under details. Close out your browser. Now reopen Avast and go to settings/account and reconnect to your account.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: fantasticlees on May 19, 2013, 03:47:15 PM
i restored a backup yesterday and didnt even realise there was a version 8.  today  i was looking in the avast program from systray and a single line on opening the avast program interface on my pc said not connected  with avast! account.. no popups or alarms :(. my avast has been saying its up to date after running both program and definition updates. (includes as i type this and i havent yet installed version 8.) anyway went to the WEBSITE avast interface through the link in program (saying not connected to account), i am an IS paid registered user and it after a few minutes then said connected to account on my pc but not on the web interface. not sure if it was  rebooting or logging  off and reconnecting, i did both but it now says connected on devices tab on web interface aswell as my program. anyway reason im commenting here, was browsing avast web interface site and it said version 8..well that flagged minialarm bells as when i noticed it said not connected to avast account in my program, kneejerk reaction, i clicked the manual update, both programs and definitions. as mostly always happens, i got a progress and updated successfully but still showed version 7. at first i thought perhaps only new customers get v8 and 'allreadies' just get v7 updates. however still thinking something up decided to visit here, glad i did. so now i think somethings definitely up :( . this after restoring my system yesterday and running several online scanners(not at same time in order of Eset( pulled up 42 threats incl. downloadadmin,babylon a,c,e, messengerplus,ibryte,askc,somotoA,alllyrics several locations over),then  Housecall, Norton, Kaspersky then back to Avast Main pc program) as a secondary backup to avast after restore.

my system is win7-64 and my avast showing 7.0.1455 program and 130518-1 definitions.  have downloaded version 8 from your site and will install now. just thought id mention this for some feedback. will probably post in another area of this forum too though this is update related.

ok cheers. explains why i wasnt getting popups ,thanks.
as with rest of my post, avast wasnt indicating there was an update and didnt update or tell me about version 8.......
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: boe323 on May 19, 2013, 03:50:18 PM
Ive just noticed another error in the event log, An IO operation by the registry failed unrecoverably. The registry could not flush the hive (file):"., these erroprs  are something to do with avast, as the y weren't there until I installed avast premier. Please Help. Im willing to let someone remotely connect if it will help anything.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Aventador on May 19, 2013, 03:51:15 PM
Program updates are pushed out slowly via the server to the entire world. Some may get it sooner then others. But by default Avast pop up for the program will not show an alert. You can change that in settings. You can also change Avast to install program updates automatically.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Aventador on May 19, 2013, 03:53:29 PM
Ive just noticed another error in the event log, An IO operation by the registry failed unrecoverably. The registry could not flush the hive (file):"., these erroprs  are something to do with avast, as the y weren't there until I installed avast premier. Please Help. Im willing to let something remotely connect if it will help anything.

That has nothing to do with Avast. Just Google it.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: boe323 on May 19, 2013, 03:58:08 PM
Thers another error I posted, the description for event id 16001 from source AFD cannot be found.  Either the component that raises the event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer, that one is avast, and the IO error accurs at the same time. DEVICE/AFD,  DRIVER/AWSTDI, MY system is windows 8 pro 64bit.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: fantasticlees on May 19, 2013, 04:01:22 PM
i restored a backup yesterday and didnt even realise there was a version 8.  today  i was looking in the avast program from systray and a single line on opening the avast program interface on my pc said not connected  with avast! account.. no popups or alarms :(. my avast has been saying its up to date after running both program and definition updates. (includes as i type this and i havent yet installed version 8.) anyway went to the WEBSITE avast interface through the link in program (saying not connected to account), i am an IS paid registered user and it after a few minutes then said connected to account on my pc but not on the web interface. not sure if it was  rebooting or logging  off and reconnecting, i did both but it now says connected on devices tab on web interface aswell as my program. anyway reason im commenting here, was browsing avast web interface site and it said version 8..well that flagged minialarm bells as when i noticed it said not connected to avast account in my program, kneejerk reaction, i clicked the manual update, both programs and definitions. as mostly always happens, i got a progress and updated successfully but still showed version 7. at first i thought perhaps only new customers get v8 and 'allreadies' just get v7 updates. however still thinking something up decided to visit here, glad i did. so now i think somethings definitely up :( . this after restoring my system yesterday and running several online scanners(not at same time in order of Eset( pulled up 42 threats incl. downloadadmin,babylon a,c,e, messengerplus,ibryte,askc,somotoA,alllyrics several locations over),then  Housecall, Norton, Kaspersky then back to Avast Main pc program) as a secondary backup to avast after restore.

my system is win7-64 and my avast showing 7.0.1455 program and 130518-1 definitions.  have downloaded version 8 from your site and will install now. just thought id mention this for some feedback. will probably post in another area of this forum too though this is update related.

ok cheers. explains why i wasnt getting popups ,thanks.
as with rest of my post, avast wasnt indicating there was an update and didnt update or tell me about version 8.......

to add
as with rest of my post, avast wasnt indicating there was an update and didnt update or tell me about version 8.......auto updates were still providing green box and voice saying (v7) up to date and manual update of both program and definitions still showed v7 as being up to date both yesterday and before restore.............main bit not being the popups but the fact it didnt even update manually but you may have covered that in diff regions get updates at diff times, but were talking yesterday??
and in reply to post, program has always been set to tell me when program update available, as opposed to manual or auto of the 3 settings. id prefer to know its done something.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: fantasticlees on May 19, 2013, 05:24:29 PM
OK now i am extremely concerned, just installed it and then checked the pdf. did a custom install and there was no insert licence mentioned unlike pdf. so went to www.avast.com not from within program and downloaded. just looked at my downloads folder to scan it and the file names are different. a space has been inserted.

avast_internet_security (2).exe (first download and installed-redirected from within avast pc interface)
avast_internet_security(1).exe (www.avast.com from my web browser)

and yup i downloaded the files multiple times..chrome being 1 reason for when it was avast7 on  my pc. The installed from link redirect within program (currently installed) is the one with the space and (2). the one ive just downloaded is from going to the website from my browser..both the download locations looked identical.

*****please this is very important****

edit: havent yet run the new download without the space..waiting on an answer...(probably an update to the  install program but ill let you tell me)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Aventador on May 19, 2013, 05:58:30 PM
Please download a fresh copy of Avast Internet Security. Then download the Avast uninstaller. Be sure show the Avast version you are currently uninstalling and point it to the install directory. Reboot and install the copy of AIS you downloaded.

http://www.avast.com/en-us/internet-security "click on trial download"

http://www.avast.com/uninstall-utility

Most importantly......................RELAX!
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: fantasticlees on May 19, 2013, 06:22:15 PM
Please download a fresh copy of Avast Internet Security. Then download the Avast uninstaller. Be sure show the Avast version you are currently uninstalling and point it to the install directory. Reboot and install the copy of AIS you downloaded.

http://www.avast.com/en-us/internet-security "click on trial download"

http://www.avast.com/uninstall-utility

Most importantly......................RELAX!

ok thanks Aventador, i'll try.

i) Should I post elsewhere in the forum if it's normal for the files to be different from what appears the same source? Instead of assuming things, an explanation or thoughts would ease it greater.
ii) In the world of the internet, which should be more trusted- a browser downloaded file on a recognisable website address of a commercial program or the within program link of a commercial program if it ever crops up again?
ii) Once I have downloaded the two sources, can i go offline just for the install?

thanks for your assistance, though an explanation helps the relaxation more :)

thinking about it as this is an update thread, might be better i post in main forum under new heading as may lose it if ever need to refer back to
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Aventador on May 19, 2013, 06:34:25 PM
No reason to go offline. That is absurd.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: fantasticlees on May 19, 2013, 06:42:25 PM
No reason to go offline. That is absurd.

k. just if i have a virus, it would stop it transmitting out..in my mind not so absurd but im no security expert. am doing the stuff now, thanks
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: fantasticlees on May 19, 2013, 07:00:54 PM
No reason to go offline. That is absurd.

k. just if i have a virus, it would stop it transmitting out..in my mind not so absurd but im no security expert. am doing the stuff now, thanks

done and used your links. thanks.

the custom install had a licence key insert this time as per the pdf :)  SHOULD I SUBMIT the install file of the 'avast' program (i downloaded without the licence insert in the custom setup) or was it an old version or something or have you given me an old version ?! (see why explaining really helps)-i double checked it after i read the pdf by attempting to follow the pdf and reinstalling the '8' id allready installed so i know i didnt make a mistake and miss where it says insert licence file and figured it would be safe as in the forum it said it was ok to install over 7 (so i thought, i need to chk with 8 incase i missed it).
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Aventador on May 19, 2013, 07:04:57 PM
Ok. Once you uninstall your current AIS using the Avast Uninstall tool then reboot. Install the trial version of AIS 2013 and after its installed then insert your license key.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: fantasticlees on May 19, 2013, 07:10:28 PM
Ok. Once you uninstall your current AIS using the Avast Uninstall tool then reboot. Install the trial version of AIS 2013 and after its installed then insert your license key.

No reason to go offline. That is absurd.

k. just if i have a virus, it would stop it transmitting out..in my mind not so absurd but im no security expert. am doing the stuff now, thanks

done and used your links. thanks.

the custom install had a licence key insert this time as per the pdf :)  SHOULD I SUBMIT the install file of the 'avast' program i downloaded without the licence insert in the custom setup) or was it an old version or something or have you given me an old version ?! (see why explaining really helps)-i double checked it after i read the pdf by attempting to follow the pdf and reinstalling the '8' id allready installed so i know i didnt make a mistake and miss where it says insert licence file and figured it would be safe as in the forum it said it was ok to install over 7 (so i thought, i need to chk with 8 incase i missed it).

Incase you didnt see edit and thanks :)  (and yes it wasnt 8 over 7, it was an '8' over the same just installed '8' supposedly but i needed to check before coming on here to post). Anyway should i submit the file in question?

update: not good, the program  said 2 of my software needed updating-the browser and itunes. well everything appeared fine after update-i was navigating around itunes correctly then it just said couldnt connect as i tried clicking links to go from my library back to the itunes store. i added exceptions to firewall even though i had come from the store in going to my pcs library. as per itunes instructions and it still woouldnt connect ..ive had itunes working fine on my system before all this.also my browser which was running in sandbox started freezing :( . not good but hey, im relaxed :)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: AngeliusMefyrx on May 20, 2013, 01:34:49 AM
Next time i'm getting Google Chrome force install while upgrading Avast, i'm buying a new anti-virus as soon as my license expire...  >:(
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: boe323 on May 20, 2013, 01:37:21 PM
Avast installs google chrome because avast uses it for safezone.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: DavidR on May 20, 2013, 01:39:53 PM
Avast installs google chrome because avast uses it for safezone.

No it doesn't, the safezone browser is based on the chromium browser, it isn't google chrome.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: iv01 on May 20, 2013, 03:37:26 PM
Not sure how good the new version is but virus definition update has burned all my 3G account balance.  :-[ Internet costs me much more expensive than the Avast license. The message "connection terminated, retrying..." appears repeatedly. Strongly recommend a "resume download" option in later versions or lots of customer run away.

Customer ID: 100198070
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: mokkaman on May 20, 2013, 06:58:50 PM
Great to have an update like this. But I also have to say, the size of the exe also grows significantly with each new update (I was happy with avast 4 around 50mb) . For people with slow internet speeds like me, its really a problem. It would be nice if there is an avast lite version, without the extra stuff like software updater, sandbox and secure browser. By the way, if I didn't notice, is there already a way to install only antivirus and leave off the things I mentioned above ?
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: CraigB on May 20, 2013, 07:10:49 PM
By the way, if I didn't notice, is there already a way to install only antivirus and leave off the things I mentioned above ?
A custom install would have given you the option to untick the features not wanted, you can also click to uninstall avast and the following next screen will provide you the option to click "change ".
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: DavidR on May 20, 2013, 09:39:02 PM
Great to have an update like this. But I also have to say, the size of the exe also grows significantly with each new update (I was happy with avast 4 around 50mb) . For people with slow internet speeds like me, its really a problem. It would be nice if there is an avast lite version, without the extra stuff like software updater, sandbox and secure browser. By the way, if I didn't notice, is there already a way to install only antivirus and leave off the things I mentioned above ?

These other elements aren't the issue; the constant is that the virus database is always going to get larger and since that is a part of the installation file it is going to continue to grow even if new features aren't introduced.

If you download the full virus definitions you will find that this is currently 85.1MB so that takes up the majority of the space in the installation file.

If you do a program update from the avastUI, then this is much smaller as it would be incremental, downloading the changed program files, but won't have to download the full virus definitions database.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Anarion on May 20, 2013, 11:58:55 PM
Hmmm... I've noticed that every (or at least some times) when Avast is updating the definitions automatically, Windows Action Center baloon flashes for split second before the Avast popup.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: dj_g on May 21, 2013, 04:16:59 AM
The Outlook toolbar is once again sticky - you can't get rid of it.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Avastlover24 on May 21, 2013, 10:47:23 AM
Good morning,

Third year wth Avast and it feels like the first year (amazing). Avast continues to dominate the AV industry with its unique and great features, including the remake of Avast! online security... great graphics, great everything!

Thank you guys

a loyal user...love ya!


Keep up the good work. :)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: JonTheBear on May 21, 2013, 04:17:13 PM
Hi,

I seem to be having some trouble updating (Windows Vista/IE9.0.16), currently have avast 7.0.1474, my computer is telling me to update to Avast 8, which is where the problem showed it self. 

When I try to update using the update via Avast, it just says Initializing, please wait...  the progress bar never moves, I have left the PC alone for hours in the hope that something will happen, but sadly nothing.  Everything is set to Auto-update.

Here is a pic:

Any ideas or Help :'(



Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: DavidR on May 21, 2013, 04:21:02 PM
There is a likelihood that the update servers are busy (given the numbers of users involved 180 million plus), so you could try a manual program up at another time.

Or you could download avast 8.0.1489 and install that, Free AV: - http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe (http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe).
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: JonTheBear on May 21, 2013, 04:36:47 PM
There is a likelihood that the update servers are busy (given the numbers of users involved 180 million plus), so you could try a manual program up at another time.

Or you could download avast 8.0.1489 and install that, Free AV: - http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe (http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe).

Wow, thanks for the quick reply, I have been trying to update for over a week so I thought I would have got through by now :(

I tried the .exe file you suggested, but sadly it said it produced an error, see image:

Thanks for your help with this. :), and appologies to the original Poster for hijacking this thread with my problem.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: DavidR on May 21, 2013, 05:04:54 PM
Are you trying to download and install in one action, if so save it to your system and don't try to download, install/run in one action.

Try a clean reinstall of avast free:
- Download the latest version of avast, 8.0.1489 http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe (http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe) and save it to your HDD, somewhere you can find it again (if you didn't save your last download). Use that when you reinstall.

- Download the avast! Uninstall Utility, aswClear.exe find it here (http://www.avast.com/uninstall-utility) and save it to your HDD (it has uninstall tools for all versions).
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: NomDeKeyz on May 22, 2013, 12:38:48 AM
Hi All !!!

I've updated with no apparent issue (I haven't run any program besides Firefox since the update, and I haven't played a video game since updating to version 8, so I have yet to determine if all is truly copacetic).  Quick scan was VERY QUICK; I'll do a full scan later tonight, I expect. SO far, so good!


Rant//
(constructive criticisms in bold)

However, I'd like to add my irked voice to dimulec, jtk1015, Igbirt, and AngeliusMefyrxNext with regards to the 'piggybacked Google products'.  I 'don't want to accidentally install anything' - I also 'do not want additional browsers or any software installed without my knowledge and approval.' (demi-quotes from dimulec and Igbirt posts)  I suggest to Igbirt, AngeliusMefyrxNext and others to set your avast up to notify instead of auto-update, and then to manually update (either thru the update prompt or the UI) when able to notice the unexpected.

Luckily, I do not auto-update, ever. After several notifications, I finally decided to update at a time when I was able to be patient and to pay attention to what I was doing... and glad for that I am! I noticed the checkboxes on the finish page. I don't mind the checkboxes being there, but I'd MUCH PREFER that they were not checked by default! If they were not checked by default, they would not be inadvertently installed by me or others.

My estimation of avast would raise exponentially if it did the watchguarding for me in all cases, including this one. Apparently I have to watchguard a program that I bought to be my watchguard. Pft. I cannot fully express how disappointed I am by what seems to be sneaky cross-promoting behaviour (but I'll try). I find it insulting; especially on a paid product. If I had avast! free, I'd be ok with being advertised at. Perhaps make it so that the boxes are only pre-checked for those with avast! free? (no offense to the free users, but it must be paid for somehow, right?)

Of the various AV companies that I currently have exposure to, I like avast! best overall. However, it seems that various av companies take turns sneaky-cross-promoting (Grrr). I'd most like to see one company rise above the rest. I'd most like to see the awsomeness of avast! reclaim the sense of honour and marketing-integrity that attracted me to it in the first place (It still has the sense of community and technichal-integrity that I have always appreciated). Cross promoting may increase profit up to a point, but when the user-base has grown tired of sidestepping it for so long, the company that doesn't do it will have the product of choice.

I, and possibly others, would likely be willing to pay extra for the product that doesn't sneaky-cross-promote. As an example, I detest commercial interruptions on TV. I stopped watching TV over two decades ago (yes, I did miss out on pop-culture, but I clearly didn't really miss out on much). I either read books or used vhs/dvd instead. Now I also use Netflix + Amazon. I still go to the movies occasionally too.  Point being: I am very content to pay extra for commercial-free viewing whenever possible, and I would be content to pay more for the reduction of cross-promoting/commercializing in any/all areas of my life, online and otherwise. I am sure that I am not alone in this. Life is too short to be distracted by unwanted messages/interruptions.

Anyhow... I wish you all a life long enough and healthy enough to do it all, and then some!
Thanks for a great av program for several years, and hopefully for countless years to come!
~ Nom
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Tetsuo on May 22, 2013, 06:49:49 PM
How could I report a program bug to the developers? I mean,  I know how to report a FP but what about a bug?

I've started a thread, here: http://forum.avast.com/index.php?topic=123961.0
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: deedee032 on May 23, 2013, 06:43:03 PM
Hello guys! My current version of Avast is 8.0.1455 Today it showed me that my registration had expired so I got a new license key. The problem is that this key contains more than 18 /i think they are 20-22/ symbols and the box for the key can contain no more than 18 symbols. What should I do? Sorry if this is not the right topic, but I am new here  :)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: CraigB on May 23, 2013, 07:28:56 PM
Hello guys! My current version of Avast is 8.0.1455 Today it showed me that my registration had expired so I got a new license key. The problem is that this key contains more than 18 /i think they are 20-22/ symbols and the box for the key can contain no more than 18 symbols. What should I do? Sorry if this is not the right topic, but I am new here  :)
You mentioned you have 8.0.1455 installed - as you can see the title of this thread is 8.0.1489 which you can obtain via the first post in this thread ( use the custom install option for required components install )

What version of avast are you trying to license ?
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: gregs243 on May 23, 2013, 08:00:59 PM
Hello.I've been having a few problems with avast for the last month ive had to do 5 clean installs of your product avast 8 free.Each time after a few days it becomes avast pro (i havent used system restore) after the latest clean installit worked for a few days then it informed me that a program update was available(4089) I used the update program and it updated I also registered the free version.a day later and it has stopped updating (definition date 18/5/13)and it has reverted to program version 4088 and will not update again to 4089 any ideas .Using Windows XP SP3 thanks
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: ninefour on May 23, 2013, 09:24:57 PM
Is there a log for crashes or when AvastUI fails to load at startup? I don't recall seeing one.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Asyn on May 24, 2013, 06:48:42 AM
Hello.I've been having a few problems with avast for the last month ive had to do 5 clean installs of your product avast 8 free.Each time after a few days it becomes avast pro (i havent used system restore) after the latest clean installit worked for a few days then it informed me that a program update was available(4089) I used the update program and it updated I also registered the free version.a day later and it has stopped updating (definition date 18/5/13)and it has reverted to program version 4088 and will not update again to 4089 any ideas .Using Windows XP SP3 thanks

1. Download avast! Free Antivirus: http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: gregs243 on May 24, 2013, 03:16:30 PM
Hello.I've been having a few problems with avast for the last month ive had to do 5 clean installs of your product avast 8 free.Each time after a few days it becomes avast pro (i havent used system restore) after the latest clean installit worked for a few days then it informed me that a program update was available(4089) I used the update program and it updated I also registered the free version.a day later and it has stopped updating (definition date 18/5/13)and it has reverted to program version 4088 and will not update again to 4089 any ideas .Using Windows XP SP3 thanks

1. Download avast! Free Antivirus: http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.

Hi,thanks for the reply.As I said in my post ive already done this 5 times I ran the uninstall utility in safe mode for all the versions of avast but each time after a few days it goes wrong.Each time I contact technical support I am sent the same reply,I am now using up a significant part of my monthly download allowance reinstalling avast8. Simply reinstalling does not seem to work for me there must be something on my computer that is corrupting your program.I had no problems untill avast8. I will try another clean install if it goes wrong again ill have no option but to try another antivirus program and see if they work Thanks again for your reply
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: brucecornell on May 25, 2013, 02:08:25 AM
Hi, just updated on my windows xp laptop and webrep has now moved from the middle of tasbar at the top to the left which i dont like :( liked it better in the middle and also does not show on my google uk search homepage search results, there are no green bars next to youtube, facebook or hotmail no green bars of webrep showing :( i had the same problem with the previous version, but green bars are showing on the same search results if i use chrome, but i dont want to use chrome as text on my searches is not as clear as on the normal version of google search homepage, please can you fix it so as green bars show on my normal version of google uk search homepage ?
Thanks Bruce.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: brucecornell on May 25, 2013, 02:16:08 AM
Hi, i forgot to say i have avast internet security and webrep green bars are not showing on my google uk search homepage normal version on search results for facebook, youtube, or hotmail which it did before, but it works on chrome searches, but i dont want to use chrome as text on searches is not as clear as my normal version on my laptop, please could you fix this problem as i liked the green bars showing on search results on my normal google uk search homepage :( i had the same problem with previous version of avast internet securityas well, i hope you can fix this ?thanks Bruce.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: wjmkoopman on May 25, 2013, 10:31:55 AM
Hello, i have avast 8.0.1483. This works fine. Yesterday i updated to avast 8.0.1489 and then the problem begins: after a reboot i could not login into my windows 7 ultimate. It says the user does not exist! I tryed it severall times but no succes. There was no other solution then to do a systemrepair. Now it works fine again on avast 8.0.1483
 >:(
Did anyone else have this problem too?
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: thug4real on May 25, 2013, 12:06:39 PM
Hello, i have avast 8.0.1483. This works fine. Yesterday i updated to avast 8.0.1489 and then the problem begins: after a reboot i could not login into my windows 7 ultimate. It says the user does not exist! I tryed it severall times but no succes. There was no other solution then to do a systemrepair. Now it works fine again on avast 8.0.1483
 >:(
Did anyone else have this problem too?
You could try a clean install of vers .1849 and see how it's work.

Regards RealNature,
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: wjmkoopman on May 25, 2013, 12:15:32 PM
Hello, i have avast 8.0.1483. This works fine. Yesterday i updated to avast 8.0.1489 and then the problem begins: after a reboot i could not login into my windows 7 ultimate. It says the user does not exist! I tryed it severall times but no succes. There was no other solution then to do a systemrepair. Now it works fine again on avast 8.0.1483
 >:(
Did anyone else have this problem too?
You could try a clean install of vers .1849 and see how it's work.

Regards RealNature,


i already did a clean install: same problem
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: thug4real on May 25, 2013, 01:29:23 PM
Hello, i have avast 8.0.1483. This works fine. Yesterday i updated to avast 8.0.1489 and then the problem begins: after a reboot i could not login into my windows 7 ultimate. It says the user does not exist! I tryed it severall times but no succes. There was no other solution then to do a systemrepair. Now it works fine again on avast 8.0.1483
 >:(
Did anyone else have this problem too?
You could try a clean install of vers .1849 and see how it's work.
Regards RealNature,


i already did a clean install: same problem
Sorry to hear this, It might be a bug. Start your own topic, to get proper help.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: decaf on May 26, 2013, 06:51:16 PM
Add me to the BSOD folks.

Happy Sunday to me.

Just an FYI because I'm seeing a few responses in the forums below as if this is a rare problem or some inferring the BSOD reporters are only whining or running conflicting software or that the user is doing something to blame themselves.  I suspect that may not be the case in this instance.  Me:  Win 7 x64, standard HP general public mass-produced 2-year-old box with nothing fancy installed and all the fat removed from initial setup, 6GB memory on wired internet broadband, no problems and always running wonderful over the lifetime of this box with Avast from day-one. 

Until 6am-ish this morning at upgrade/reboot to Avast .1489 anyway.  Four hours later I was still trying to get the use of my pc back.  Something fought me even trying to uninstall .1489.  After upgrade/reboot whatever changed Windows just struggled against every keystroke, to BSOD over and over, took down internet connection, IE software wouldn't open from Taskbar button, network/other pc's fine still, Chrome opens but no internet, refused to let me use old system restore points (from safe mode).  Diagnostics run otherwise, no issues anywhere.  Eventually it let me uninstall in safemode.  Anywho running very late now but at least pc back no time to grab whatever file and drop wish I could give it the day but I need to be far far up the road by now sigh:  will revert to .1483 (was where I was before 6am) and as it doesn't seem to be a unique-to-me issue then it will likely be worked out over the next week or so and so I will try updating program again in a few days. 

Interesting though was that I haven't seen a BSOD since Windows 98 SE -- ahhh, my old friend.

But where is the *official* site I can download the old .1483 version from safely?  Very careful where I go these days, and especially in the next few minutes.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: thug4real on May 26, 2013, 07:27:30 PM
But where is the *official* site I can download the old .1483 version from safely?
From here : http://www.filehorse.com/download-avast-antivirus/12945/
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Dwarden on May 26, 2013, 08:39:43 PM
@decaf , Please check for the corresponding minidump files (in C:\Windows\Minidump) and upload them to ftp://ftp.avast.com/incoming
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Lady Fitzgerald on May 26, 2013, 09:52:59 PM
I first started having problems with 8.0.1489 on my desktop when I let AVAST! update to it. I lost the use of IE10. It would partially start up, then just sit there and laugh at me. I had to restore my boot drive to an earlier state with an mage twice before I figured out it was 8.0.1489 that caused the problem. As long as I don't update, IE10 works just fine.

I had assumed the problem was limited to IE10 but when I tried to update to 8.0.1489 on my notebook, which is still using IE9 (I don't use the notebook often, mostly just when traveling), I got the same problem. Since I'm planning on restoring the notebook to the factory state, I need to be able to install the version of AVAST! previous to 8.0.1489. Is that possible? Since this has happened on two completely different computers, I'm reasonably confident the problem is with 8.0.1489!
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: thug4real on May 26, 2013, 10:06:53 PM
I first started having problems with 8.0.1489 on my desktop when I let AVAST! update to it. I lost the use of IE10. It would partially start up, then just sit there and laugh at me. I had to restore my boot drive to an earlier state with an mage twice before I figured out it was 8.0.1489 that caused the problem. As long as I don't update, IE10 works just fine.

I had assumed the problem was limited to IE10 but when I tried to update to 8.0.1489 on my notebook, which is still using IE9 (I don't use the notebook often, mostly just when traveling), I got the same problem. Since I'm planning on restoring the notebook to the factory state, I need to be able to install the version of AVAST! previous to 8.0.1489. Is that possible? Since this has happened on two completely different computers, I'm reasonably confident the problem is with 8.0.1489!
Yes you can downgrade to .1483 http://www.filehorse.com/download-avast-antivirus/12945/
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Lady Fitzgerald on May 26, 2013, 11:22:47 PM
I first started having problems with 8.0.1489 on my desktop when I let AVAST! update to it. I lost the use of IE10. It would partially start up, then just sit there and laugh at me. I had to restore my boot drive to an earlier state with an mage twice before I figured out it was 8.0.1489 that caused the problem. As long as I don't update, IE10 works just fine.

I had assumed the problem was limited to IE10 but when I tried to update to 8.0.1489 on my notebook, which is still using IE9 (I don't use the notebook often, mostly just when traveling), I got the same problem. Since I'm planning on restoring the notebook to the factory state, I need to be able to install the version of AVAST! previous to 8.0.1489. Is that possible? Since this has happened on two completely different computers, I'm reasonably confident the problem is with 8.0.1489!
Yes you can downgrade to .1483 http://www.filehorse.com/download-avast-antivirus/12945/

Thank you!
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: st4rdog on May 27, 2013, 09:21:12 PM
This update breaks the Unity 3D game engine completely...

http://forum.unity3d.com/threads/172759-Unity-4-0-1f2-and-avast-8-0-1482-quot-getThreadContextfailed-quot-error

It's being overly touchy about what Unity does, particularly involving threads. What change did you make that would do this? You need to revert it ASAP.

Avast is also causing a break in compiled programs.

Quote
Did a fresh install of Avast and error happened after about 2 hours. So, not fixed. Just uninstalled Avast again so I can keep working. Going to switch to Norton, but this needs to be fixed, preferably by Avast. Somebody from Unity should contact them.
Quote
I have just receive a feedback from Avast Tech support. They don't seem to be doing anything about this problem. Just telling me how to deal with AV exclusion and we already tried this option without success (I will try again soon)... Here is the solution he gave me :
Quote
Unity version 4.1.2f1 - only major change made on my computer was todays update of Avast (v8.0.1489). The first time I had gTC error was also after Avast update.

How can I download older builds of Avast?
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: bob3160 on May 27, 2013, 11:26:01 PM
Quote
How can I download older builds of Avast?
Reading the thread you're posting in sometimes reveals the answer with having to ask it. :)
http://forum.avast.com/index.php?topic=123563.msg945468#msg945468 (http://forum.avast.com/index.php?topic=123563.msg945468#msg945468)

Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: AlphaZab on May 29, 2013, 01:33:39 AM
no plugin Opera Next  :(


(http://sadpanda.us/images/1629814-WFI32O5.jpg)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: bob3160 on May 29, 2013, 01:43:29 AM
What are you posting your image from ???


(http://www.screencast-o-matic.com/screenshots/u/Lh/1369784519766-46824.png)
Obviously it isn't from the current version.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: lukas.hasik on May 31, 2013, 06:27:33 PM
This issue should be fixed in 8.0.1489, if not please try to uncheck "Settings > Troubleshooting > Enable hardware-assisted virtualization"


This update breaks the Unity 3D game engine completely...

http://forum.unity3d.com/threads/172759-Unity-4-0-1f2-and-avast-8-0-1482-quot-getThreadContextfailed-quot-error

It's being overly touchy about what Unity does, particularly involving threads. What change did you make that would do this? You need to revert it ASAP.

Avast is also causing a break in compiled programs.

Quote
Did a fresh install of Avast and error happened after about 2 hours. So, not fixed. Just uninstalled Avast again so I can keep working. Going to switch to Norton, but this needs to be fixed, preferably by Avast. Somebody from Unity should contact them.
Quote
I have just receive a feedback from Avast Tech support. They don't seem to be doing anything about this problem. Just telling me how to deal with AV exclusion and we already tried this option without success (I will try again soon)... Here is the solution he gave me :
Quote
Unity version 4.1.2f1 - only major change made on my computer was todays update of Avast (v8.0.1489). The first time I had gTC error was also after Avast update.

How can I download older builds of Avast?
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: mecman on June 01, 2013, 07:56:50 PM
I still have version 7 installed because I don't want to downgrade to version 8 and lose the sandbox function.  :(
At every startup I get a misleading popup message that urge me to install new version 7.0.1489, yes that is what it says. I was almost tricked into installing but as soon as I realized it was installing version 8 I stopped the installation promptly. Are you guys at Avast trying to disguise version 8 as an ordinary version 7 program update?  :o
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Asyn on June 01, 2013, 07:59:56 PM
I still have version 7 installed because I don't want to downgrade to version 8 and lose the sandbox function.  :(

You won't lose this function with V8.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Libra on June 02, 2013, 07:20:23 AM
I have the PaleMoon browser (based on Firefox).  When I look in Browser Integration PaleMoon is not listed.  Does Avast not recognize it?  If not, why?

Sincerely, Libra
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: user_1000 on June 02, 2013, 10:14:36 AM
I have the PaleMoon browser (based on Firefox).  When I look in Browser Integration PaleMoon is not listed.  Does Avast not recognize it?  If not, why?

Sincerely, Libra

Pale Moon is not a mainstream browser.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: mecman on June 02, 2013, 11:03:21 AM
I still have version 7 installed because I don't want to downgrade to version 8 and lose the sandbox function.  :(

You won't lose this function with V8.

Not even with the free version 8?
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Asyn on June 02, 2013, 11:08:30 AM
I still have version 7 installed because I don't want to downgrade to version 8 and lose the sandbox function.  :(

You won't lose this function with V8.

Not even with the free version 8?

AutoSandbox is still there, the full SB wasn't available with V7 in avast! Free either.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Throne Logic on June 02, 2013, 09:04:44 PM
Conflict with the HP Security Manager with an HP ProBook 4530 / Win 7.   (there is a thread with another user, wjmkoopman, experienced the same issue)

After upgrading from Avast 8.0.1483 to .1489, the laptop displays the login error, "User does not exist" when attempting to login.

Safe mode allowed successful login.  Unistalled Avast 8.0.1489.  Rebooted and successfully logged into Normal Mode / reinstalled from the Avast website.  Rebooted into Normal Mode and the problem immediately returned.

Tried playing around with the HP Security Manger without success.  I did not uninstall it.  Avast .1489 is clearly the issue here.

TEMPORARY SOLUTION:  Did a Windows Restore back to a day or so before the Avast Upgrade, which restored Avast to v8.0.1483.  Will now wait until Avast publishes a solution, assuming one comes.

If anyone has insight on a resolution for this issue, I'd love to hear it.

-- tl
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Keith Warner on June 05, 2013, 05:50:33 PM
?
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: g0dsends on June 06, 2013, 06:16:28 AM
Conflict with the HP Security Manager with an HP ProBook 4530 / Win 7.   (there is a thread with another user, wjmkoopman, experienced the same issue)

After upgrading from Avast 8.0.1483 to .1489, the laptop displays the login error, "User does not exist" when attempting to login.

Safe mode allowed successful login.  Unistalled Avast 8.0.1489.  Rebooted and successfully logged into Normal Mode / reinstalled from the Avast website.  Rebooted into Normal Mode and the problem immediately returned.

Tried playing around with the HP Security Manger without success.  I did not uninstall it.  Avast .1489 is clearly the issue here.

TEMPORARY SOLUTION:  Did a Windows Restore back to a day or so before the Avast Upgrade, which restored Avast to v8.0.1483.  Will now wait until Avast publishes a solution, assuming one comes.

If anyone has insight on a resolution for this issue, I'd love to hear it.

-- tl

Try disabling the hp security manager in misconfig and services that would fix the issue
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: ChicagoJammer on June 08, 2013, 12:45:01 AM

  See "can I turn off AVAST update, my CPU is at 100%" entry....

   Outside of a potential UPDATE issue, things seem to be hunky-dory.   ;)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: AdrianH on June 08, 2013, 12:33:12 PM
Well ..........

My settings have always been for "ASK" on program updates. 

Why did I find myself presented with a dialog box demanding I restart my machine to complete the update to this latest version? ( and yes, the setting is still clearly set to "ASK". )

Why have I had forced upon me all the Avast features I had removed from the system?

Why do scheduled scans run at random intervals?

Why did I get another instance of Chrome ?

I think Avast is trying to be too clever, way too much garbage and additional features being added.





Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: JohnDow on June 12, 2013, 07:42:47 PM
I just tried installing this newest version. Nothing like a good old reboot loop with this. Running a Windows 7 Pro Ultimate 64-bit version. Hope you can figure this out, because I've been very happy with Avast until this.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: nanten on June 14, 2013, 03:34:23 PM
Yeah, good old restart loop here too.

"windows has encountered a critical error and will restart in one minute"

And yes, it's avast.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: bob3160 on June 14, 2013, 06:39:59 PM
Yeah, good old restart loop here too.

"windows has encountered a critical error and will restart in one minute"

And yes, it's avast.
Unfortunately complaints without details and a willingness to supply information will not resolve the problem or help anyone
including your own problem.  :'(
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: 2jcepeda on June 15, 2013, 04:04:33 AM
I'm still using ver.7.0.1474 and every time I boot up my laptop I get the big messages in the bottom right side to upgrade to ver.8 by now from what I can see the new version is very stable so I’m ready to do the upgrade.   Is there a place where I can go to get upgrade instructions?  I’m not a pc expert and I want to avoid problems that I usually run into every time I make changes to my pc.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Aventador on June 15, 2013, 04:21:02 AM
I'm still using ver.7.0.1474 and every time I boot up my laptop I get the big messages in the bottom right side to upgrade to ver.8 by now from what I can see the new version is very stable so I’m ready to do the upgrade.   Is there a place where I can go to get upgrade instructions?  I’m not a pc expert and I want to avoid problems that I usually run into every time I make changes to my pc.

Right at the beginning of this thread. Or just click the prompts to upgrade.

http://forum.avast.com/index.php?topic=123563.msg937973#msg937973
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: bob3160 on June 15, 2013, 04:21:57 AM
I'm still using ver.7.0.1474 and every time I boot up my laptop I get the big messages in the bottom right side to upgrade to ver.8 by now from what I can see the new version is very stable so I’m ready to do the upgrade.   Is there a place where I can go to get upgrade instructions?  I’m not a pc expert and I want to avoid problems that I usually run into every time I make changes to my pc.
It's as easy as 1 . . 2. . . 3


(http://www.screencast-o-matic.com/screenshots/u/Lh/1371262837851-34663.png)


If you would prefer to do a clean install of avast!8, follow the direction given at:
http://forum.avast.com/index.php?topic=93544.msg915130#msg915130 (http://forum.avast.com/index.php?topic=93544.msg915130#msg915130)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: JohnDow on June 15, 2013, 07:11:56 PM
Yeah, good old restart loop here too.

"windows has encountered a critical error and will restart in one minute"

And yes, it's avast.
Unfortunately complaints without details and a willingness to supply information will not resolve the problem or help anyone
including your own problem.
 :'(

Hi,

Regarding my earlier post about an endless reboot loop with this version of Avast! Free, here are some details:

- Windows 7 Ultimate x64
- New Windows installation to an empty 120GB SSD, only Windows Updates installed (and Mozilla Firefox)
- Obviously, no previous version or security software
- According to ntbtlog.txt the last driver to load before reboot is mrxsmb20.sys
- Have had to use system restore to be able to boot to Windows

Let me know if you need some additional information.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: mxbaran707 on June 23, 2013, 06:45:31 AM
The day it became available, the internal update engine loaded it. Working great, and I like the interface. Kool... ;D









AMD Vision 64 1.6G 4Gig RAM Win7SP1/64 IE 10
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: subhendu on June 26, 2013, 09:00:50 AM
is avast 8 a powerful antivirus (free version)? can i use avast with any other firewall?  where will get the link to manually download the virus signature data base and update avast?  8)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Asyn on June 26, 2013, 09:22:04 AM
1. is avast 8 a powerful antivirus (free version)?
2. can i use avast with any other firewall? 
3. where will get the link to manually download the virus signature data base and update avast?  8)

1. Sure.
2. With most of them.
3. -> http://www.avast.com/download-update
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: true indian on June 26, 2013, 09:42:49 AM
is avast 8 a powerful antivirus (free version)? can i use avast with any other firewall?  where will get the link to manually download the virus signature data base and update avast?  8)

There is no such 100% effective antivirus program because everyday 50000 of viruses come out and with this fact every AV is just statistically effective so you should be exercising self caution that means your best side by buddy to avast should be your brian.  ;D

My numbers are bit low...the number is now 100 000 +  viruses everyday

The malware numbers game: how many viruses are out there?
http://www.zdnet.com/blog/bott/the-malware-numbers-game-how-many-viruses-are-out-there/4783
http://www.mcafee.com/in/about/news/2012/q3/20120904-01.aspx
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: subhendu on June 27, 2013, 03:53:21 PM
i want to use avast 8 in my new pc. right now it is running comodo antivirus so my question is can i use avast 8 with comodo firewall? or i need to deactivate behavior blocker of avast during the avast installation. please give me proper information for this.

using windows 8 32 bit, 64 bit processor.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: DavidR on June 27, 2013, 03:56:11 PM
i want to use avast 8 in my new pc. right now it is running comodo antivirus so my question is can i use avast 8 with comodo firewall? or i need to deactivate behavior blocker of avast during the avast installation. please give me proper information for this.

using windows 8 32 bit, 64 bit processor.

This really should be in its own topic, it will just be lost in this unrelated topic. You can also try the forum search as this is a frequently asked question.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: subhendu on June 27, 2013, 04:03:30 PM
is avast 8 free antivirus protection and detection is rate is high than any other antivirus  8)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: bob3160 on June 27, 2013, 04:16:32 PM
is avast 8 free antivirus protection and detection is rate is high than any other antivirus  8)
A silly question to ask on the Avast forum.
If we didn't think that avast! is better than another product, we wouldn't be using it. :)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: thug4real on June 27, 2013, 09:11:01 PM
is avast 8 free antivirus protection and detection is rate is high than any other antivirus  8)
A silly question to ask on the Avast forum.
If we didn't think that avast! is better than another product, we wouldn't be using it. :)
Well it isn't so silly actually, the fair answer to that will be: both are strong. You could use avast because is lighter than other one. As for detection: 100% doesn't exist. The 3rd line of defense is the user(antivirus, firewall, user :) ).
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: true indian on June 28, 2013, 09:27:16 AM
is avast 8 free antivirus protection and detection is rate is high than any other antivirus  8)

There is no antivirus that has 100% detection or top notch AV product because of 100000 + viruses everyday...Every AV is just statistically effective..but there are even crappy Antiviruses out there that claim to detect everything like netprotecter and quickheal but in reality they are the worst AV's  ::)

I have been using and recommending avast to my clients for like 2 years and none have been unintentionally infected yet.  ;)

Your best antivirus is your brian that is self caution on the internet and when exchanging USB sticks.. and by the way some of the improvements that are coming along in some months is surely going to be effective.

Anyway for your curiosity:
http://www.av-test.org/en/tests/home-user/windows-8/janfeb-2013/
http://forum.avast.com/index.php?topic=127472.msg953929#msg953929

Still have a doubt  ;D

But remember you can still get infected with viruses if you are going to mess with your computer and dont use "self caution" its always handy to have layered security. eg: Avast free + COMODO firewall + Malwarebytes free.  ;D

Detection rates change everyday..what's important how well avast works and protects you.  :)
If it works for you,its best for you.

Avast is almost near to have 200 million users around the world,cant go wrong with that big user base  :D

Any further help will be provided,if you create a new topic here: http://forum.avast.com/index.php?board=2.0
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: subhendu on June 30, 2013, 04:14:00 PM
i am using avast 8 latest version but it can not show me the pop ups of virus signature updates and after the virus signature updates it does not make any sound like( avast has been updated). i went to the settings option and saw there everything is ok. but still i am not getting any sound from avast.

i am using windows 8 32 bit , 64 bit system

please anyone help me for this :-\
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: Asyn on June 30, 2013, 04:15:58 PM
Please start a new topic. Thanks.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: DavidR on June 30, 2013, 04:43:16 PM
i am using avast 8 latest version but it can not show me the pop ups of virus signature updates and after the virus signature updates it does not make any sound like( avast has been updated). i went to the settings option and saw there everything is ok. but still i am not getting any sound from avast.

i am using windows 8 32 bit , 64 bit system

please anyone help me for this :-\

Yet again you are diving in and asking unrelated questions (three) in this topic (considered hijacking), which was a notification about the program update.

So as previously stated:
Quote from: DavidR
This really should be in its own topic, it will just be lost in this unrelated topic. You can also try the forum search as this is a frequently asked question.

Then we can attempt to help.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: subhendu on June 30, 2013, 04:51:54 PM
i am using avast 8 latest version but it can not show me the pop ups of virus signature updates and after the virus signature updates it does not make any sound like( avast has been updated). i went to the settings option and saw there everything is ok. but still i am not getting any sound from avast.

i am using windows 8 32 bit , 64 bit system

please anyone help me for this :-\

Yet again you are diving in and asking unrelated questions (three) in this topic (considered hijacking), which was a notification about the program update.

So as previously stated:
Quote from: DavidR
This really should be in its own topic, it will just be lost in this unrelated topic. You can also try the forum search as this is a frequently asked question.

Then we can attempt to help.
i already made a new topic for this, please help me
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: DavidR on June 30, 2013, 04:57:34 PM
I already have posted in your new topic http://forum.avast.com/index.php?topic=128668.0
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: kenny556 on July 01, 2013, 04:19:20 AM
It's been a few months now. When will avast release a new program update?
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: bob3160 on July 01, 2013, 04:27:15 AM
It's been a few months now. When will avast release a new program update?
When one is ready. Certainly before Windows 8.1 is officially released.
Beta is currently available.
http://forum.avast.com/index.php?topic=93544.msg958599#msg958599 (http://forum.avast.com/index.php?topic=93544.msg958599#msg958599)
Beta's should only be used by those that are willing to accept the dangers that go along with trying a beta version of any program.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: AJAH on July 07, 2013, 04:53:33 PM
When will Avast Internet Security Support Windows 8.1?
tia
ajah
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: CraigB on July 07, 2013, 05:05:24 PM
When will Avast Internet Security Support Windows 8.1?
tia
ajah
There is no time schedule so you'll just have to monitor the forum for when it might be released.

Note that windows 8.1 is essentially beta also, so even is avast release a version that is compatible with this release it doesn't mean that something wont be broken on the next windows 8.1 update.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: mkruzel6 on July 15, 2013, 04:31:31 AM
Actually the post above mine just answered my question.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: depscout on August 04, 2013, 04:02:15 PM
trying to update through the avast program and I get an error the package is broken I am running windows 7and have avast!free
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: huinatnaaq on August 04, 2013, 05:09:36 PM
Not working with Windows 8.1
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: bob3160 on August 04, 2013, 06:38:09 PM
Not working with Windows 8.1
See if the following topic is of help to you:
http://forum.avast.com/index.php?topic=129351.msg969448#msg969448 (http://forum.avast.com/index.php?topic=129351.msg969448#msg969448)
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: DavidR on August 06, 2013, 09:17:02 PM
Well I am getting a problem where I cannot get scan nothing on my computer. I just downloaded it yesterday and this morning it says that my I keep getting an error that "Unable to start scan, There are no more endpoints available from the endpoint mapper" and my and it keeps telling me I'm not registered after i registered it yesterday. Can someone please help me?

Start your own new topic and we can start to help you.
Title: Re: AVAST 8 Program update! (8.0.1489)
Post by: DJBone on August 08, 2013, 04:36:28 AM
I'm sorry that i'm putting it as a reply coz i dont know how to use the forum....... i tried to update engine and virus definition to the latest..... but an error gets encountered so i tried to download virus definitions manually the .vpx file now i dont know where to paste it........??? can any1 help me with this issue
Welcome to the Forum! :)

Please start a new topic to get help for your problem: http://forum.avast.com/index.php?action=post;board=2.0

DJBone