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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: 1010101010101010101010101 on May 13, 2013, 02:50:24 AM

Title: Run Time Error AFTER UPDATE TO 1489
Post by: 1010101010101010101010101 on May 13, 2013, 02:50:24 AM
I just updated my avast premier to the latest version about 10 minutes ( 7.40 pm central standard time 5-12-2013 ) ago via the update interface in avast and was told to reboot, upon rebooting windows stopped with a black screen and the following error om my screen so i took out my camera and took a pic then i clicked ( ok ) on the error and my pc booted just fine and avast did update and seems to be running just fine, i have not re-booted again yet.

I recently redid my computer with in the last month so it has everything fresh installed and ALL updates from windows update.
Title: Re: Run Time Error AFTER UPDATE TO 1489
Post by: mikaelrask on May 13, 2013, 08:22:42 AM
hey i suggest you do a clean installation of avast.

this usually solve the problem you have.

download the latest version of avast from avast.com

download and run the uninstall tool for avast

reboot your system

install the new version of avast you downloaded.

link to the uninstall tool

http://www.avast.com/en-se/uninstall-utility

link to avast program

http://www.avast.com/en-se/index

let us know how it goes.
Title: Re: Run Time Error AFTER UPDATE TO 1489
Post by: 1010101010101010101010101 on May 13, 2013, 08:39:18 AM
( mikaelrask ) should i not wait to see if it happens again?
Title: Re: Run Time Error AFTER UPDATE TO 1489
Post by: Asyn on May 13, 2013, 08:41:23 AM
( mikaelrask ) should i not wait to see if it happens again?

If avast is running fine now, no need for a reinstall.
Title: Re: Run Time Error AFTER UPDATE TO 1489
Post by: 1010101010101010101010101 on May 13, 2013, 08:42:46 AM
( mikaelrask ) should i not wait to see if it happens again?

If avast is running fine now, no need for a reinstall.

Well I have not re-booted since it happened so I guess I will try that a couple times and see whats up!!
Title: Re: Run Time Error AFTER UPDATE TO 1489
Post by: Asyn on May 13, 2013, 08:44:01 AM
OK, report back.
Title: Re: Run Time Error AFTER UPDATE TO 1489
Post by: 1010101010101010101010101 on May 13, 2013, 08:51:19 AM
OK, report back.

I just restarted my pc a couple times with no issues!!
Title: Re: Run Time Error AFTER UPDATE TO 1489
Post by: Asyn on May 13, 2013, 08:54:57 AM
OK, report back.

I just restarted my pc a couple times with no issues!!

Sounds good.