Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: herbybg on May 14, 2013, 05:03:30 PM

Title: Keyboard lost after update Avast! (Win-XP sp3)
Post by: herbybg on May 14, 2013, 05:03:30 PM

 >:(
I received an update of the free Avast antivir, this morning.( v8.0.1489)
I rebooted the PC, and wanted to collect my mail.
I selected the browser icon with mouse and gave in the webside...
Great was my surprise when I found out that KB was not responding and neither the mouse????
I pressed restart and could again work with mouse, asap I hit a key, KB and mouse were hanging???

I looked in System/Hardware/apparaatbeheer and I saw a yellow exclamation mark before KB
It is impossible to install a new driver, I also tried other keyboards as USB and PS2 KB: NO RESULT
Booting in safe mode is not working.

I would be very happy if sitiation could be solved!

Title: Re: Keyboard lost after update Avast! (Win-XP sp3)
Post by: herbybg on May 14, 2013, 06:11:28 PM

I have UNINSTALLED AVAST-v8.0.1489  >:(

Keyboard and mouse are working as before!!!!!! ;)

So other readers with the same problem knows what to do 8)

Title: Re: Keyboard lost after update Avast! (Win-XP sp3)
Post by: jrace on May 14, 2013, 08:53:01 PM

Sorry "herbybg" I could not help you directly but may be this one could help you:
http://forum.avast.com/index.php?topic=22872.msg188950#msg188950

Even a PM to "wetabax" could bring some light into the mentioned problem.