Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: wlpncp on May 17, 2013, 11:13:52 PM

Title: Can not install Avast Internet Security V8
Post by: wlpncp on May 17, 2013, 11:13:52 PM

I paid for the product and received the license via e-mail.  However when I try to open the license, I keep getting the screen shown in the attachment.  I submitted a ticket to avast support several days ago, but they have not responded.  Can anyone help me?

Title: Re: Can not install Avast Internet Security V8
Post by: Johnny4745 on May 17, 2013, 11:30:30 PM

Quote from: wlpncp on May 17, 2013, 11:13:52 PM

I paid for the product and received the license via e-mail.  However when I try to open the license, I keep getting the screen shown in the attachment.  I submitted a ticket to avast support several days ago, but they have not responded.  Can anyone help me?

Give Avast a call.  Talk to technical support.

http://www.avast.com/en-us/contacts

Attachment:

Title: Re: Can not install Avast Internet Security V8
Post by: schmidthouse on May 18, 2013, 04:38:21 AM

Quote from: wlpncp on May 17, 2013, 11:13:52 PM

I paid for the product and received the license via e-mail.  However when I try to open the license, I keep getting the screen shown in the attachment.  I submitted a ticket to avast support several days ago, but they have not responded.  Can anyone help me?

Just a word of caution: Be very wary of the "third party" support techs. There have been many complaints of Preasure Sales and Scare tactics, rather then providing free "effective" tech support. 8)