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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: h4x0r on May 18, 2013, 09:52:11 AM

Title: outlook.com triggers script shield
Post by: h4x0r on May 18, 2013, 09:52:11 AM
Hi,

i just logged into outlook.com and latest free version of avast gives me a popup stating it blocked bad scripts. the scan logs are attached. Anyone else seeing this? should I be worried?

thanks

Title: Re: outlook.com triggers script shield
Post by: Baz on May 18, 2013, 10:08:59 AM
I'm having the same problem. Can't help but think it's a false positive. It started right after the latest update.
Can any admins confirm this?
Title: Re: outlook.com triggers script shield
Post by: londonpeter on May 18, 2013, 10:12:36 AM
Same here, I've had to disable script shield
Title: Re: outlook.com triggers script shield
Post by: hjembaek on May 18, 2013, 10:23:19 AM
Same thing is happening to me.

It started right after Avast updated to version 8.0.1489.

I stop the script shield for 10 min. - just enough to browse through the emails - I just hope that this is a false positive.

Avast support - please fix this asap  :'(
Title: Re: outlook.com triggers script shield
Post by: Asyn on May 18, 2013, 10:30:48 AM
You can report a possible FP here: http://www.avast.com/contact-form.php
Title: Re: outlook.com triggers script shield
Post by: quakeworld on May 18, 2013, 10:31:41 AM
this is also happening with my hotmail.com and live.com emails.
Title: .
Post by: institution on May 18, 2013, 10:35:51 AM
.
Title: Re: outlook.com triggers script shield
Post by: Bowdon on May 18, 2013, 10:50:08 AM
Same here. Hope they get this sorted.
Title: Re: outlook.com triggers script shield
Post by: Aerospace on May 18, 2013, 11:11:22 AM
Same problem here! I try to report FP
Title: Re: outlook.com triggers script shield
Post by: garyward22 on May 18, 2013, 11:38:16 AM
Same problem here - couldn't figure out how to stop the messages and the annoying voice continually advising me.  Uninstalled the product and now have peace and quiet!  Relief!!  All i was doing was composing a new message in Outlook/hotmail using google chrome.

This was my error

URL:   https://dub121.mail.live.com/mail/17.1.6...
Process:   C:\Program Files\Google\Chrome\Applicati...
Infection:   HTML:Script-inf
Title: Re: outlook.com triggers script shield
Post by: Jarek337 on May 18, 2013, 11:41:44 AM
I got the same problem.
Title: Re: outlook.com triggers script shield
Post by: hyacinth020 on May 18, 2013, 12:07:15 PM
same problem
Title: Re: outlook.com triggers script shield
Post by: JuninhoSlo on May 18, 2013, 12:14:07 PM
I got same problem as you,do you get warning only when you trying open hotmail/outlook.com in FF?  I test hotmail/oulook.com with Maxthon and IE8 and I didn,t get any warning from AIS.

Thank you.

Bye

Title: Re: outlook.com triggers script shield
Post by: h4x0r on May 18, 2013, 12:23:09 PM
hi,

i get an avast security popup at outlook.com in firefox 21.0 and IE10
Title: Re: outlook.com triggers script shield
Post by: kjelle392 on May 18, 2013, 12:35:53 PM
Same here!
Title: Re: outlook.com triggers script shield
Post by: joe2cool on May 18, 2013, 12:37:23 PM
Same here seems common in  various threads...............not heard anything from admin as yet?
Title: Re: outlook.com triggers script shield
Post by: CraigB on May 18, 2013, 12:38:52 PM
See post 4 by Asyn to report the false positive.
Title: Re: outlook.com triggers script shield
Post by: blatts54 on May 18, 2013, 01:00:46 PM
Four hours and nothing's being done?
Title: Re: outlook.com triggers script shield
Post by: Gercla on May 18, 2013, 01:10:05 PM
also I hat that pop-up on IE 10.
And there all gone to the virus cest automatic
Title: Re: outlook.com triggers script shield
Post by: cwr64 on May 18, 2013, 01:10:45 PM
me too.  when I log in to outlook.com to load my Hotmail inbox page, I get the Avast warnings.   The Hotmail page loads, but it is missing the icons/buttons at the top of the page that allow you to do the Hotmail functions like "Reply", etc.  Also the line item icons that allow you to delete individual emails are missing.  I don't know if it is a FP or if Microsoft has let a bogey get into outlook.com.
Title: Re: outlook.com triggers script shield
Post by: Cael on May 18, 2013, 01:25:37 PM
Avast automatically knocks the connection to the website out. That is why you didn't get the buttons and stuff. You need to disable the script shield (and refresh the Outlook page) to get Outlook to work again. I ran into the same issue.

You might want to re-enable the script shield after you are done with Outlook.
Title: Re: outlook.com triggers script shield
Post by: Marc999 on May 18, 2013, 01:57:27 PM
Same. 

How could they release a version of Avast that conflicts with Outlook.com (previously hotmail/live.com), arguably one of the most widely used free email providers.
That's rather embarrassing/sloppy if you ask me.
Title: Re: outlook.com triggers script shield
Post by: CraigB on May 18, 2013, 02:03:44 PM
Same. 

How could they release a version of Avast that conflicts with Outlook.com (previously hotmail/live.com), arguably one of the most widely used free email providers.
That's rather embarrassing/sloppy if you ask me.
The version of avast is not the problem nor has anything to do with it, there's obviously a false positive being picked up in the latest VPS update.
Title: Re: outlook.com triggers script shield
Post by: Fract504 on May 18, 2013, 02:17:14 PM
What about the "streaming updates" that should give avast the edge over the competition and react in a very fast way to such issues?
Don't get me wrong, but just wondering...  Maybe only during normal working hours? :-\
Title: Re: outlook.com triggers script shield
Post by: pdchcats on May 18, 2013, 02:25:17 PM
(http://)
same problem
Title: Re: outlook.com triggers script shield
Post by: Helenauk on May 18, 2013, 03:08:20 PM
I am having the same problem when navigating to Outlook using Firefox, seven messages are appearing ....

Process:   C:\Program Files\Mozilla Firefox\firefox...
Infection:   HTML:Script-inf

Blocked URLs:
https://dub119.mail.live.com/default.asp?id=64855
https://dub119.mail.live.com/default.asp?id=64855
https://dub119.mail.live.com/mail/
https://a.gfx.ms/GFXHasherVerification_-...
https://dub119.mail.live.com/mail/
https://dub119.mail.live.com/mail/
https://dub119.mail.live.com/mail/

I hope this will be fixed soon as I can't use Outlook without having to switch off the script shield.

Regards ...
Title: Re: outlook.com triggers script shield
Post by: Alicia82 on May 18, 2013, 03:16:20 PM
I'm having the same issue too. But Hotmail is working perfectly on my iPhone.
Is there an actual threat posed by Hotmail right now, or is this likely a false positive? 
Title: Re: outlook.com triggers script shield
Post by: -midnight on May 18, 2013, 03:20:57 PM
Threat detected on outlook.com but no problem with windows live mail (Hotmail).
Title: Re: outlook.com triggers script shield
Post by: iroc9555 on May 18, 2013, 03:28:17 PM
Already fixed by stream definitions.
Title: Re: outlook.com triggers script shield
Post by: Milos on May 18, 2013, 03:28:30 PM
Hello,
it should be fixed now by last stream update.

Milos
Title: Re: outlook.com triggers script shield
Post by: iroc9555 on May 18, 2013, 03:29:58 PM
Yes it is Milos. Thank you.
Title: Re: outlook.com triggers script shield
Post by: h4x0r on May 18, 2013, 04:03:45 PM
all working ok. avast numero uno once again  :o
Title: Re: outlook.com triggers script shield
Post by: kjelle392 on May 18, 2013, 05:36:43 PM
Fixed already!

Really, really impressed Avast :)
Title: Re: outlook.com triggers script shield
Post by: Fract504 on May 18, 2013, 06:11:07 PM
More than 5 hours until a stream update fixed this? Sorry, not really fast...
Title: Re: outlook.com triggers script shield
Post by: CraigB on May 18, 2013, 06:20:37 PM
More than 5 hours until a stream update fixed this? Sorry, not really fast...
It's pretty good being that it's the weekend.
Title: Re: outlook.com triggers script shield
Post by: Bowdon on May 19, 2013, 10:43:03 AM
working again here thanks.