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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: mxmy on May 18, 2013, 11:35:14 AM

Title: Avast blocks me to my Hotmail account
Post by: mxmy on May 18, 2013, 11:35:14 AM: I have been using Avast Free version for a while without any problems until today it blocked me to read my emails from my Hotmail accounts. The emails I had received were from known people, but Avast says it blocked a script and ....... A new page opens in my browser from Avast.com explaining short about the reason for blocking me to read my emails but many reasons why I should increase my protection by switching to a paid version!
Anyone has an idea how to let Avast Free to accept my Hotmail page???

http://www.avast.com/en-dk/lp-fr-virus-alert?p_ext=&utm_campaign=Virus_alert&utm_source=prg_fav_80_0&utm_medium=prg_systray&utm_content=.%2Ffa%2Fen-dk%2Fvirus-alert-default&p_vir=HTML:Script-inf&p_prc=C:\Users\MY\AppData\Local\Google\Chrome\Application\chrome.exe&p_obj=https://bay155.mail.live.com/default.aspx?id=64855&p_var=.%2Ffa%2Fen-dk%2Fvirus-alert-default&p_pro=0&p_vep=8&p_ves=0&p_lqa=0&p_lsu=24&p_lst=0&p_lex=339&p_lng=en&p_lid=en-dk&p_elm=7&p_vbd=1489 (http://www.avast.com/en-dk/lp-fr-virus-alert?p_ext=&utm_campaign=Virus_alert&utm_source=prg_fav_80_0&utm_medium=prg_systray&utm_content=.%2Ffa%2Fen-dk%2Fvirus-alert-default&p_vir=HTML:Script-inf&p_prc=C:\Users\MY\AppData\Local\Google\Chrome\Application\chrome.exe&p_obj=https://bay155.mail.live.com/default.aspx?id=64855&p_var=.%2Ffa%2Fen-dk%2Fvirus-alert-default&p_pro=0&p_vep=8&p_ves=0&p_lqa=0&p_lsu=24&p_lst=0&p_lex=339&p_lng=en&p_lid=en-dk&p_elm=7&p_vbd=1489)
Title: Re: Avast blocks me to my Hotmail account
Post by: Asyn on May 18, 2013, 11:38:29 AM: See: http://forum.avast.com/index.php?topic=124567.0
Title: Re: Avast blocks me to my Hotmail account
Post by: haywoodmike on May 18, 2013, 01:07:10 PM: The same thing is happening to me. Avast is blocking my hotmail account.
Title: Re: Avast blocks me to my Hotmail account
Post by: mxmy on May 18, 2013, 02:31:02 PM: I can not even enter Hotmail through IE 10 because of a missing Java script, but can enter Firefox but unable to read my emails!

How long will it take to correct this failure?
Title: Re: Avast blocks me to my Hotmail account
Post by: odp65 on May 18, 2013, 02:32:08 PM: I am glad I am not the only one experiencing problems.... I have now lost all of my stored emails within files and I have also been unable to access my Skype account too. I even attempted to open a new Hotmail/Outlook account without success... still blocked as a malicious programme.

This really is an unacceptable state of affairs... I do hope this is rectified soon.
Title: Re: Avast blocks me to my Hotmail account
Post by: Milos on May 18, 2013, 04:13:00 PM: Quote from: odp65 on May 18, 2013, 02:32:08 PM
I am glad I am not the only one experiencing problems.... I have now lost all of my stored emails within files and I have also been unable to access my Skype account too. I even attempted to open a new Hotmail/Outlook account without success... still blocked as a malicious programme.

This really is an unacceptable state of affairs... I do hope this is rectified soon.
It should be fixed now.

Milos
Title: Re: Avast blocks me to my Hotmail account
Post by: mxmy on May 18, 2013, 05:19:06 PM: Found a way to bypass this:
Go to Avast program

Settings --> Global exclusions --> press urls tab --> add www.mail.live.com

Now I can read my emails, but I hope Avast correct this.
Title: Re: Avast blocks me to my Hotmail account
Post by: Asyn on May 18, 2013, 05:21:01 PM: Quote from: mxmy on May 18, 2013, 05:19:06 PM
...but I hope Avast correct this.

See: Reply #5.