Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: ProTruckDriver on May 18, 2013, 04:42:51 PM

Title: Account Website Down?
Post by: ProTruckDriver on May 18, 2013, 04:42:51 PM

I have tried to log in to my Account yesterday and today. All times have failed. Is the Avast MyAccount website down?

Title: Re: Account Website Down?
Post by: JuninhoSlo on May 18, 2013, 04:52:16 PM

I can log to my.avast.com. Try to clean internet histroy with CCleaner and see if you still have problems with my.avast.com

Title: Re: Account Website Down?
Post by: ProTruckDriver on May 18, 2013, 05:39:42 PM

I tried the CCleaner. This is weird, I can lon in to My Account using Firefox but not with IE-8 (Win. XP, SP-3). Even when I Google MyAvast and click the link I cannot get website. ??? This is only happening on this website with IE-8. Not having problems with any other websites.

Title: Re: Account Website Down?
Post by: Asyn on May 18, 2013, 05:42:16 PM

Stay with FF then. ;)

Title: Re: Account Website Down?
Post by: DavidR on May 18, 2013, 05:54:03 PM

No problem here either on firefox but get the ' Internet Explorer cannot display the webpage' error displayed in IE8. Diagnose Connection Problems fails find any problem.

Fortunately I don't use IE8, but FF 21.0 as my default browser.

Title: Re: Account Website Down?
Post by: ProTruckDriver on May 18, 2013, 06:31:41 PM

Thanks DavidR for the reply. At least I know it isn't my computer now.  :)

Title: Re: Account Website Down?
Post by: ProTruckDriver on May 18, 2013, 08:20:40 PM

Quote from: Asyn on May 18, 2013, 05:42:16 PM

Stay with FF then. ;)

True, but it should work with IE-8 also.  ;)

Title: Re: Account Website Down?
Post by: Aventador on May 18, 2013, 08:29:47 PM

Working perfectly fine for me using Google Chrome. 26.