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Other => Viruses and worms => Topic started by: Warsaw on May 21, 2013, 12:11:14 AM

Title: Avast Free: possible false positive?
Post by: Warsaw on May 21, 2013, 12:11:14 AM: Hi,

My avast antivirus updated today and for some reason it is now putting files from attkpowerloader (http://www.attkpowerloader.com/attk.html) into the virus chest. I scanned the files and avast said it was clean, but when i run it, it goes straight to the virus chest. I have been using the application for my game for about a year now. How do i submit it for checking?
Title: Re: Avast Free: possible false positive?
Post by: Pondus on May 21, 2013, 12:47:14 AM: report it here http://www.avast.com/contact-form.php
you may add a link to this topic in case they reply here
Title: Re: Avast Free: possible false positive?
Post by: Warsaw on May 21, 2013, 07:55:48 AM: I tried to sent the file but i always end up in the "No Data Received" of my browser, chrome, after it got to 100%. :(

How do I know they got the file?
Title: Re: Avast Free: possible false positive?
Post by: Pondus on May 21, 2013, 08:07:32 AM: try mail
send to virus@avast.com in a password protected zip file
mail subject: false positive
zip password: infected
Title: Re: Avast Free: possible false positive?
Post by: Warsaw on May 21, 2013, 12:19:25 PM: ok, i sent the file. hope they get it.

thanks! :)
Title: Re: Avast Free: possible false positive?
Post by: polonus on May 21, 2013, 01:45:08 PM: Consider this for the IP: http://97.74.144.160/
something going on there...

polonus
Title: Re: Avast Free: possible false positive?
Post by: Warsaw on May 21, 2013, 09:30:43 PM: What's that link? It's saying "Site not currently available".

By the way, i got an reply to my email saying:

"In order to better assist you we have implemented a new support/customer care system. We therefore kindly request that you visit http://www.avast.com/support avast! Customer and Technical Support and resubmit your question."

???
Title: Re: Avast Free: possible false positive?
Post by: jefferson sant on May 21, 2013, 09:37:10 PM: Quote from: Warsaw on May 21, 2013, 12:11:14 AM
Hi,

My avast antivirus updated today and for some reason it is now putting files from attkpowerloader (http://www.attkpowerloader.com/attk.html) into the virus chest. I scanned the files and avast said it was clean, but when i run it, it goes straight to the virus chest. I have been using the application for my game for about a year now. How do i submit it for checking?

It will be unblocked.
Title: Re: Avast Free: possible false positive?
Post by: Warsaw on May 22, 2013, 09:03:46 AM: So its confirmed false positive?

Thanks for the update, ill wait for the next version. :)
Title: Re: Avast Free: possible false positive?
Post by: Warsaw on May 25, 2013, 03:53:44 AM: avast virus definitions updated today but it is still blocking the file. it saying its a filerep malware.
Title: Re: Avast Free: possible false positive?
Post by: Sirmer on May 27, 2013, 04:36:34 PM: Hello,
it seems avast detects those files as Evo-gen. Can you send us those files please?
Title: Re: Avast Free: possible false positive?
Post by: Warsaw on May 28, 2013, 09:48:14 PM: Hi Sirmer,

I submitted it using the contact, and through email but it looks like you guys didnt receive it so I sent the file avast put in the virus chest using the "submit to virus lab" option and added a link to this post. Hopefully it gets sent in the next update. :)