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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: goran.lundin on April 10, 2005, 08:03:03 PM

Title: Problems with Outlook
Post by: goran.lundin on April 10, 2005, 08:03:03 PM

When I upgraded to Avas 4.6, a message came upp that Microsoft Outlook  has blocked  Avast. I tried to reinstall the Office package and then Avast, but it still doesn't work. Though Outlook is open and working, a message in Avast Scanner says: The provider is waiting for a subsystem to start".

What can I do?

Glund/Sweden

Title: Re: Problems with Outlook
Post by: Lisandro on April 11, 2005, 03:54:04 PM

Make sure the avast plugin is not disabled into MS Outlook:

Outlook 2003 > Help > About > Disabled items
Outlook 2000 > Tools menu > Options > Other > Advanced Options > Add-In Manager.

The message "The provider is waiting on the subsystem to start" will be shown there until you open MS Outlook.
The plugin will be enabled automatically after that.  ;)