Avast WEBforum

Consumer Products => Avast Mac Security => Topic started by: avidwriter on June 20, 2013, 06:36:13 PM

Title: avast on Mavericks 10.9
Post by: avidwriter on June 20, 2013, 06:36:13 PM

I run the avast installer and it jumps right to the end without installing anything.  the avast status window then pops up showing everything as red or exclamation point / not found.  is there a beta version i can use that's 10.9 compatible?  thanks

Title: Re: avast on Mavericks 10.9
Post by: darkfader on June 26, 2013, 03:37:03 PM

Hi, I just fixed it by running this from Terminal:
sudo /Applications/avast\!.app/Contents/MacOS/install.sh
Hope it works for you too.

Title: Re: avast on Mavericks 10.9
Post by: avidwriter on June 26, 2013, 05:45:21 PM

thanks that worked.  the 6/25 program update didn't seem to fix it.  oh well beta right? :)

Title: Re: avast on Mavericks 10.9
Post by: mcman70 on June 27, 2013, 02:16:10 PM

the uninstall button does not seem to work. is there another option to uninstall avast?

Title: Re: avast on Mavericks 10.9
Post by: specimen9999 on June 27, 2013, 05:22:38 PM

Fix disk permissions?

Title: Re: avast on Mavericks 10.9
Post by: mcman70 on June 27, 2013, 05:53:52 PM

fix disk permissions I have tried 3 times, unfortunately without success

Title: Re: avast on Mavericks 10.9
Post by: krahulik on July 04, 2013, 10:20:47 AM

Hello,
  we are not ready for the Mavericks currently. The following reports look like issue with user authorization. For the future release we plan to redesign significantly avast! installation.

Regarding uninstallation if a menu bar attempt fails, there should work also a drag&drop of avast! application to Trash and reboot, however it hasn't been tested for a long time and never on 10.9.

Martin

Title: Re: avast on Mavericks 10.9
Post by: jacealot on July 21, 2013, 12:31:32 PM

Tried the drag and drop without any luck  :(
Any other way to uninstall?

Title: Re: avast on Mavericks 10.9
Post by: krahulik on July 26, 2013, 02:42:48 PM

sudo /Applications/avast\!.app/Contents/MacOS/install.sh uninstall
rm -rf ~/Library/Application\ Support/Avast
rm ~/Library/LaunchAgents/com.avast.*
sudo reboot

Be noted, that normally install.sh is executed with UID!=0, EUID=0 and thus it behaves different than when called with sudo. The root of the installation/uninstallation issue is that the autorization mechanism leaves opened file descriptors and bash crashes on attempt to close one of them.

Title: Re: avast on Mavericks 10.9
Post by: ricci on July 30, 2013, 10:44:52 AM

Is there a manual way to register ? It is telling me my avast expires in 2 days, but the registration process hangs :-(

Title: Re: avast on Mavericks 10.9
Post by: ricci on July 30, 2013, 10:47:03 AM

also is there a public beta of the next avast ? I am assuming you must be working on a mavericks version by now ??

Title: Re: avast on Mavericks 10.9
Post by: krahulik on August 12, 2013, 03:53:30 PM

Hi,
  registration should work. If you are running Mavericks in a virtual machine like me, make sure that WebShield/Scan Secured connetions option is disabled on the host computer.

Regarding your second question, there is no public beta available yet, we are still working on a new installation procedure.