Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: clue on September 22, 2003, 09:19:40 PM

Title: outlook express
Post by: clue on September 22, 2003, 09:19:40 PM

I started using avast today and followed all the instructions while installing it. Now when i run outlook express nothing happends. It gets stuck while scanning the first incoming mail. Outlook tells me that here are 11 mails waiting to come in, but it doesnt even get to the first one. This is very annoying. What to I need to do to fix this. >:(

Title: Re:outlook express
Post by: Lisandro on September 22, 2003, 10:30:29 PM

Please, try to run manually the Mail Protection Wizard.
See help of avast!  ;)

Title: Re:outlook express
Post by: clue on September 24, 2003, 05:04:27 AM

That didnt work. Even after uninstalling the avast my outlook isnt working. I cant check my emails anymore through outlook at all. Everything worked fine until i installed avast.
even after removing the acount and adding it again outlook stops at the first message and doesnt download any of my emails >:(

Title: Re:outlook express
Post by: clue on September 24, 2003, 06:07:38 PM

Does anybody have an idea what happend here ????? This is really annoying me. Before I installed avast, my system was running fine, and now my email proggie doesnt work anymore

Title: Re:outlook express
Post by: Vlk on September 24, 2003, 06:14:02 PM

Sorry vojtech is probably the only guy who can help you but he's on holidays till the end of week :-\

Meanwhile, you may disable mail scanning in the Mail Protection Wizard (accessible via the the avast! Start menu group...)

Vlk

Title: Re:outlook express
Post by: vojtech on September 29, 2003, 04:03:30 PM

If the mail doesn't work even after uninstalling avast and restoring the account settings, I really doubt that you can blame avast for it. Outlook Express provides some logging feature, you can turn it on in menu Tools->Options->Maintenance->Troubleshooting/Mail and then watch the file pop3.log (smtp.log). Their location on my computer is: C:\Documents and Settings\[username]\Local Settings\Application Data\Identities\{....}\Microsoft\Outlook Express.