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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: JKDugan on June 25, 2013, 09:29:02 PM

Title: No servers detected on AEA Console "detect server" option
Post by: JKDugan on June 25, 2013, 09:29:02 PM

I just installed the Educational Free AVAST! version  (with Enterprise Administration Console) on one of our hosted network servers.  The tech support person for those servers had to add several pre-reqs before I could attempt the install. It was fine until the very end when more SQL errors were received, but the product completed the installation. When I try to LOGIN on the AEA console, no servers are listed and none can be detected. Has anyone had this same problem.?  Is this due to the SQL errors received earlier.  I have sent the problem to the support tech who is hosting our servers. Just thought I'd get a "jump start" if anyone else had experienced this problem.  Thanks!!

Title: Re: No servers detected on AEA Console "detect server" option
Post by: avast@@dvantage77.com on June 25, 2013, 10:23:39 PM

I have found that if SQL is NOT installed prior to AEA, then it doesn't always work:

https://support3.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1286&nav=0,1,23,727



Sincerely,
 
J.R. "AutoSandbox Guy" Guthrie

"At this point in time, the Internet should be regarded as an Enemy Weapons System!"

Title: Re: No servers detected on AEA Console "detect server" option
Post by: REDACTED on July 14, 2015, 08:47:04 PM

I am having this same issue. So you are stating that if SQL isn't installed locally, it could be a problem? I am using a seperate SQL server, and I didn't have any issues configuring it that way.

Title: Re: No servers detected on AEA Console "detect server" option
Post by: Asyn on July 14, 2015, 08:53:12 PM

Please post/ask here: https://forum.avast.com/index.php?board=33.0

Title: Re: No servers detected on AEA Console "detect server" option
Post by: Asyn on July 14, 2015, 09:24:31 PM

Quote from: Asyn on July 14, 2015, 08:53:12 PM

Please post/ask here: https://forum.avast.com/index.php?board=33.0

Sorry, my bad. Post/ask here: https://forum.avast.com/index.php?board=55.0