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Business Products => Archive (Legacy) => Avast Business => Avast Server Protection => Topic started by: babish on July 04, 2013, 12:03:59 AM

Title: unmanaged computers in system overview
Post by: babish on July 04, 2013, 12:03:59 AM
I'm using Small Office Administration. In the dashboard overview I have somo computers with the status Unmanaged. What does it mean? How do I fix this issue? The avast client software is already running in these computers.

Thx in advance.
Title: Re: unmanaged computers in system overview
Post by: jx on July 15, 2013, 12:28:12 PM
The SOA server has never received communication from these computers.

Possible (most frequent) causes:
1) Unmanaged computers are not running a managed version of avast.
2) The computers actually try to connect to different server (name of IP address of the server has changed). Check the avast5.ini file.

Cheers

jx
Title: Re: unmanaged computers in system overview
Post by: nancy30 on July 24, 2013, 09:55:04 AM
arey these unmanaged computers connected to the internet and do they have a free or licensed version.