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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Charlietb on July 05, 2013, 11:35:44 AM

Title: PROBLEM: avast_free_antivirus_setup_online is not a valid win32 application
Post by: Charlietb on July 05, 2013, 11:35:44 AM

Hello, I just uninstalled my old antivirus (avira) to get avast but when I try to lunch the file I just downloaded it says: "avast_free_antivirus_setup_online is not a valid win32 application"
I saw already other topics like that but I cant find a solution...I downloaded it with Chrome, I'm using Windows 7 64 bit... any suggestion?

Title: Re: PROBLEM: avast_free_antivirus_setup_online is not a valid win32 application
Post by: Asyn on July 05, 2013, 11:40:33 AM

First, be sure to get rid of all remnants of your prior installed AVs.
-> https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=574
-> http://singularlabs.com/uninstallers/security-software/

1. Download avast! Free Antivirus: http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.

Title: Re: PROBLEM: avast_free_antivirus_setup_online is not a valid win32 application
Post by: Charlietb on July 05, 2013, 11:47:46 AM

thank you I managed to installing it after downloaded directly from the link, I've found it also into another topic, sorry for the question!
Can I ask you one more thing?
I installed it mainly to use the utility to block websites, but I'm wondering if there is a way to prevent it to being disabled, maybe setting a password only to that utility... I found the way to put a password but it includes various area of the antivirus...
thanks for your time!

Title: Re: PROBLEM: avast_free_antivirus_setup_online is not a valid win32 application
Post by: Charlietb on July 05, 2013, 11:49:55 AM

(moreover the block sites utility isnt working :( )

Title: Re: PROBLEM: avast_free_antivirus_setup_online is not a valid win32 application
Post by: CraigB on July 05, 2013, 11:51:43 AM

Have you rebooted since installing?

Title: Re: PROBLEM: avast_free_antivirus_setup_online is not a valid win32 application
Post by: Charlietb on July 05, 2013, 11:56:51 AM

yes, it just wont work... I still can access the websites I blocked

Title: Re: PROBLEM: avast_free_antivirus_setup_online is not a valid win32 application
Post by: Asyn on July 05, 2013, 11:59:10 AM

Quote from: Charlietb on July 05, 2013, 11:56:51 AM

yes, it just wont work... I still can access the websites I blocked

Note: https won't work.

Title: Re: PROBLEM: avast_free_antivirus_setup_online is not a valid win32 application
Post by: DavidR on July 05, 2013, 02:13:05 PM

Quote from: Charlietb on July 05, 2013, 11:49:55 AM

(moreover the block sites utility isnt working :( )

Quote from: Charlietb on July 05, 2013, 11:56:51 AM

yes, it just wont work... I still can access the websites I blocked

Why isn't it working (aside from the mentioned https), can you give some examples of what you are trying to block ?

Post what it is that you are copying into the avastUI > Tools > Site Blocking > URLs to block - for this purpose break links (as we don't know why you are blocking them), change http to hXXp as this stops the link being clickable in the forum. The remainder of the url should be as you have entered it.