Avast WEBforum
Other => Viruses and worms => Topic started by: Mirta Jorgelina Maurandi on July 10, 2013, 05:09:06 AM
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he tratado con todos los pasos indicados para restaurar las pàginas de inicio originales www.google.com.ar en Chrome e Internet Explorer pero ha sido infructuoso . Herramientas ,opciones de internet, aplicar pàgina de inicio , aceptar.... desde Chrome :configuracion y extensiones todo en el orden que se me ha indicado desde internet para eliminar ambas pàgina de inicio que aparecieron sin màs.
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This is the English version of what he said:
I have dealt with all steps to restore original home pages www.google.com.ar in Chrome and Internet Explorer but has been unsuccessful. Tools, Internet Options, apply home page, except ... from Chrome: all settings and extensions in the order that I have been instructed to remove both from internet home page that appeared no more.
Por favor, ejecute AdwCleaner, Que Malwarebytes Anti-Malware, entonces cara a cara, y finalmente AswMBR desde este enlace. http://forum.avast.com/index.php?topic=53253.0. Pon los registros en su próxima respuesta
English Version of that: Please run AdwCleaner, Than MalwareBytes Anti-Malware, then OTL, And finally AswMBR from this Link. http://forum.avast.com/index.php?topic=53253.0. Post your logs in you next reply.
I don't know if you speak English. But the Malware removers most likely don't. I'm not a Mod or Admin or anything, but that standard stuff before the Pro's can help you.
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Hi Mirta,
Have you tried any of these?
http://deletemalware.blogspot.com/2013/07/remove-delta-homescom-removal.html
http://malwaretips.com/blogs/delta-homes-removal/
It seems that you've installed adware or some PUP on your computer. Shouldn't be very difficult to remove.
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What's the domain .ar? Anyone know? I don't recognise it. Can someone get EssexBoy to help? Even though Mirta seaks Spanish. Thanks
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If a Spanish speaker could help with any translation required
Download AdwCleaner from here (http://general-changelog-team.fr/en/downloads/finish/20-outils-de-xplode/2-adwcleaner) to your desktop
Run AdwCleaner and select Delete
(https://dl.dropbox.com/u/73555776/AdwCleaner.GIF)
Once done it will ask to reboot, allow this
On reboot a log will be produced please attach that
THEN
Download OTL (http://oldtimer.geekstogo.com/OTL.exe) to your Desktop
Secondary link (http://www.itxassociates.com/OT-Tools/OTL.exe)
- Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
(https://dl.dropbox.com/u/73555776/OTL_Main_Tutorial.gif)
- Select All Users
- Under the Custom Scan box paste this in
netsvcs
BASESERVICES
%SYSTEMDRIVE%\*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
dir "%systemdrive%\*" /S /A:L /C
CREATERESTOREPOINT
- Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
- When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
- Post both logs
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I don't speak spanish. But Google can probably help enough for him to getr the basis of what he/she needs to do.
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OK guys she can not set Google. ar ( Argentina ) in Chrome or IE as a main page.
Hola Mirta. Bienvenida al foro. Essexboy esta tratando de ayudar. El es el experto aqui. Por favor dime si te sale alguna alerta de Avast! o del mismo Windows y que dice.
Mientras tanto baja a tu escritorio AdwCleaner (http://general-changelog-team.fr/en/downloads/finish/20-outils-de-xplode/2-adwcleaner) y ejecutalo. Pincha donde dice " Suprimir". Te pedira que reinicies y al hacerlo te presentara un reporte. Guardalo para que lo anexes en tu siguiente topico.
Tambien baja a tu escritorio OTL (http://oldtimer.geekstogo.com/OTL.exe) y ejecutalo. Cuando se abra asegurate que tengas marcado lo que ves en la imagen de Essexboy arriba en verde. No cambies nada mas. En el espacio en blanco copia y pega esto:
netsvcs
BASESERVICES
%SYSTEMDRIVE%\*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
dir "%systemdrive%\*" /S /A:L /C
CREATERESTOREPOINT
Y despues pincha " Run Scan ". Cuando termine el analisis te creara 2 reportes OTL.Txt y Extras.Txt. Guardalos y anexalos en tu repuesta con el reporte de AdwCleaner.
Cualquier duda preguntame antes de hacer algo que no sea lo dicho arriba.
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Thanks Iroc :)
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Thanks Iroc :)
No problem. Pondus directed me here. Mirta has not posted anything in the Spanish sub-Forum either. Hopefully she did not get cold feet with all the English replies at the beginning and went some place else.
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There are some very good Spanish language forums around :)