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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: wladimirclemente on July 16, 2013, 11:21:02 PM

Title: Windows black screen after Avast update
Post by: wladimirclemente on July 16, 2013, 11:21:02 PM
After Avast installation, I started to having problem with black screen when the Windows initialized. Only mouse was working. Formatted PC three times and always had the same problem.
After a quick search in the internet, I found the website below (portuguese). Avast automatically activates an ridiculous option that is causing this black screen.
This problem is affecting a lot of clients.

http://conserteemcasa.blogspot.com.br/2013/04/tela-preta-no-logon-do-windows-8.html?showComment=1374008314390&m=1


Wladimir Clemente
Title: Re: Windows black screen after Avast update
Post by: Lisandro on July 17, 2013, 02:40:25 AM
I have (and always have) these settings on and never got a problem.
Any other previous antivirus before avast? Something is changing the system (a cryptographic tool, another antimalware program, etc.).
Title: Re: Windows black screen after Avast update
Post by: Muzzerboy on July 17, 2013, 04:08:08 AM
Look at the thread called "Black Screen Syndrome" and weep. You've been sold a lemon, mate. And Avast don't seem willing or able to do anything about it.

What a fantastic product and fantastic support. Not.
Title: Re: Windows black screen after Avast update
Post by: Lisandro on July 18, 2013, 02:05:16 PM
Look at the thread called "Black Screen Syndrome" and weep. You've been sold a lemon, mate. And Avast don't seem willing or able to do anything about it.

What a fantastic product and fantastic support. Not.
I think users should have the space to complain and to raise problems/bugs. The freedom is necessary to grow up and improve.
But, really, what a post like this will help? Blame against support? I've asked some questions and try to help the user, and you?
Title: Re: Windows black screen after Avast update
Post by: Arnold72 on July 20, 2013, 12:29:00 PM
Look at the thread called "Black Screen Syndrome" and weep. You've been sold a lemon, mate. And Avast don't seem willing or able to do anything about it.

What a fantastic product and fantastic support. Not.

Maybe you need a muzzle so avast users dont have to listen to your constant illogical waffling.