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Other => Viruses and worms => Topic started by: RELewis on July 20, 2013, 03:01:54 PM

Title: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: RELewis on July 20, 2013, 03:01:54 PM
Hi,  I have a problem where XP won't boot normally and hangs on aswrvrt.sys when booting in safe mode.

Hope you can help me with this problem.

Thanks, Richard
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on July 20, 2013, 03:09:19 PM
Hi what happened prior to the failure to boot...  Did you download any updates at all ?

Please print these instruction out so that you know what you are doing

Note : If you do not know how to set your computer to boot from CD follow the steps here (http://www.hiren.info/pages/bios-boot-cdrom)
Note : as you are running from CD it is not exactly speedy
(http://i1224.photobucket.com/albums/ee362/Essexboy3/Farbar/FRST2.gif)
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: RELewis on July 20, 2013, 05:09:45 PM
Windows updates were the last thing I did before this problem.

Attached it the FRST.txt file.

Thanks for you help!
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on July 20, 2013, 06:52:27 PM
Windows updates seems to be doing this a lot just lately

Download the attached fixlist.txt to the same usb as FRST
Run FRST as before and press fix

When it has completed reboot to normal windows

Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: RELewis on July 20, 2013, 08:18:31 PM
Hi Essexboy,

I followed your instructions and now Windows XP boots correctly both in Safe Mode and Normal.

You really made my day by helping me out.  I really appreciate your support.

Thanks again and Have a Wonderful Weekend!
Richard
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on July 20, 2013, 08:51:38 PM
My pleasure :)
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: Dave29 on August 04, 2013, 10:39:22 PM
Quote from: essexboy on July 20, 2013, 06:52:27 PM
Windows updates seems to be doing this a lot just lately

Download the attached fixlist.txt to the same usb as FRST
Run FRST as before and press fix

When it has completed reboot to normal windows

Hi! I've followed the steps, attached FRST.txt, please fix it

Thanks much!
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 04, 2013, 11:14:09 PM
Hi this one is an infection, partially activated

Download the attached fixlist.txt to the same USB as FRST
Run FRST as before and press FIX
On completion reboot to normal windows

Download OTL (http://oldtimer.geekstogo.com/OTL.exe)  to your Desktop
Secondary link  (http://www.itxassociates.com/OT-Tools/OTL.exe)
(https://dl.dropbox.com/u/73555776/OTL_Main_Tutorial.gif)

netsvcs
BASESERVICES
%SYSTEMDRIVE%\*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
dir "%systemdrive%\*" /S /A:L /C
CREATERESTOREPOINT

Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: Dave29 on August 04, 2013, 11:40:20 PM
Hi,

When I try to run the OTL.exe, it syas: "This application has failed to start because framedyn.dll was not found. Reinstalling the application may fix this problem"

What should i do/reinstall?

Thanks
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: Dave29 on August 05, 2013, 12:53:39 AM
Ok, I think I've fixed it but I've only got one file after running it. Please see attached.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 05, 2013, 11:52:22 AM
You appear to be running from the Reatogo desktop, was the system able to boot to normal mode ?  As that is where I would like you to run OTL from
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: Dave29 on August 05, 2013, 12:02:00 PM
I don't know, I just run it as is...  I have some new interface there. Can/Should I change it some how?
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 05, 2013, 12:17:30 PM
Yes could you remove the USB and reboot to normal windows please
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: Dave29 on August 05, 2013, 12:21:39 PM
Oh, lol. I had the feeling that what's causing it... I'm affraid though that I'll get that framedyn.dll error again. I'll do it when I'll get home from work later this evening
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 05, 2013, 12:28:17 PM
Download a fresh copy of OTL once in normal windows

 

Download OTL (http://oldtimer.geekstogo.com/OTL.exe)  to your Desktop
Secondary link  (http://www.itxassociates.com/OT-Tools/OTL.exe)
(https://dl.dropbox.com/u/73555776/OTL_Main_Tutorial.gif)

netsvcs
BASESERVICES
%SYSTEMDRIVE%\*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
dir "%systemdrive%\*" /S /A:L /C
CREATERESTOREPOINT

Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: Dave29 on August 06, 2013, 12:47:14 AM
I can't because I can't connect to the internet. It doesnt recognize my network card. I'm trying to install the driver, but it takes ages. Is the file I've sent completely useless?
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 06, 2013, 02:10:19 PM
What error do you get from windows when you try to access the net ?

Download the attached fix.txt to your desktop
Run OTL and press run fix
OTL will ask for the location of the fix.txt
Navigate to and select the file you downloaded and press run fix again

Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: Dave29 on August 07, 2013, 01:16:20 AM
I did it. It erased avast. I tried to reboot it without the CD, got stcuk at aswRvrt.sys again...
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: Dave29 on August 07, 2013, 01:58:46 AM
Attached is the fix log
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 07, 2013, 03:54:29 PM
How did you remove Avast ?
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: Dave29 on August 07, 2013, 04:05:04 PM
I don't know, when pressed the Fix button he asked me if I want to remove avast, so I thought this was the whole point, so I clicked yes.
I'm starting to wonder if I'll ever be able to turn my machine on again  :-\ ....
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 07, 2013, 04:12:48 PM
There was nothing in the fix to do with Avast

I will replace the userinit now to see if that helps

Download the attached fix.txt as before
Run OTL and press run fix
OTL will ask for the location of the fix.txt
Navigate to and select the file you downloaded and press run fix again
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: Dave29 on August 07, 2013, 04:18:12 PM
Cant i just open the fix.txt and copy paste it into the OTL? Seem to work better that way
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 07, 2013, 04:20:09 PM
Sure that would work :)
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: Dave29 on August 07, 2013, 11:08:50 PM
After the fix I still can't reboot. Attached is the log.
Thanks
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 07, 2013, 11:21:38 PM
Where is the boot stopping now, which driver
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: Dave29 on August 07, 2013, 11:27:23 PM
Same- aswRvrt.sys
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 08, 2013, 08:14:49 PM
Do you have an XP CD as we may need to do a repair install
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: Dave29 on August 08, 2013, 08:19:35 PM
Yes, I have. Should I just reinstall windows?
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 08, 2013, 08:26:53 PM
You can either do that, which will give you a fresh faster XP or we can repair it.  Repair retains the personal files


Given the choice I would back up the data you need and do a fresh install 
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: miranetta on August 08, 2013, 08:58:19 PM
I'm having the same problem.  I'm attaching the file.  Thank you.  Carolyn


Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 08, 2013, 10:03:03 PM
@miranetta I have placed a fix for you here http://forum.avast.com/index.php?topic=131889.new#new
Please continue in that thread
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: Dave29 on August 08, 2013, 10:53:00 PM
OK. Thanks for your time! Sorry it didn't work out. But I appreciate your effort  ;)
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 09, 2013, 02:33:44 PM
Sorry we were unable to resolve this

Title: Vista won't start in safe mode, but hangs on aswrvrt.sys
Post by: flo68 on August 09, 2013, 10:48:47 PM
I have the same problem with my Vista OS.
Repair OS doesn't work
I run AVG Rescue CD : nothing found

I've attached the log generated by FRST (Farbar Recovery Scan Tool)

Any idea ?
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 09, 2013, 11:40:30 PM
You have has a lot of blue screens just lately looking at that data.  What I will do first is remove McAfee

Download the attached fixlist.txt to the same USB as FRST
Run FRST as before and press fix
On completion try a normal boot

Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: flo68 on August 10, 2013, 12:09:28 AM
Thanks very much for your help.
No pb with the fix
Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 08-08-2013 02
Ran by SYSTEM at 2013-08-09 22:01:55 Run:1
Running from F:\
Boot Mode: Recovery

==============================================

mferkdk => Service deleted successfully.
mfesmfk => Service deleted successfully.

==== End of Fixlog ====
I restart in normal mode = no change (user's icon are displayed but after ~20 seconds, blue screen)
I relaunch in safe mode : display aswRvrt.sys and blocked

Other suggestion ?

Florent
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 10, 2013, 12:43:33 PM
OK as soon as you get to normal windows run MSConfig
You will need to be fast

Next we will check for driver conflicts

Step 1: Start MSConfig

Click Start, type msconfig in the Start Search box, and then press ENTER.
If you are prompted for an administrator password or for a confirmation, type the password, or provide confirmation.

Step 2: Configure Selective Startup options

1.In the System Configuration Utility dialog box, click Selective Startup on the General tab.

(https://dl.dropbox.com/u/73555776/Cleanboot1.JPG)

2.Click to clear the Load Startup Items check box.
Note The Use Original Boot.ini check box is unavailable.

3.Click the Services tab.

(https://dl.dropbox.com/u/73555776/cleanboot2.JPG)

4.Click to select the Hide All Microsoft Services check box.
5.Click Disable All, and then click OK.
6. When you are prompted, click Restart.

Once back in windows does the problem still occur ?
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: flo68 on August 10, 2013, 08:44:08 PM
Thanks for this response but I haven't enough time, I only can select user before blue screen.
So I can"t follow your instructions  :-(
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 10, 2013, 08:58:15 PM
What appears to be happening here is a driver is crashing the system in normal mode and failing to load in safe mode.  Prior to the boot failure did you install any new programmes or get some updates ?

Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: flo68 on August 10, 2013, 09:24:02 PM
No new installation, only updates of programs.
I can't be sure about the list of updates, but I think : avast, Windows firewall

At one moment normal mode didn't work and safe mode worked well. I've decided to delete unused application (dropbox...)
And after, event the safe mode didn't work

Is it possible to have logs about last install/unisntall in my system ?

Florent
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 10, 2013, 09:54:02 PM
Lets see if we can examine the lates minidump.  They appear to have become more frequent prior to the not booting

From the recovery disc command prompt would you be able to copy this file C:\Windows\Minidump\Mini080913-06.dmp to the USB and then upload it to a file sharing site so that I can collect it and see what is crashing
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: flo68 on August 11, 2013, 11:24:30 AM
I put all minidumps in this zip : http://wikisend.com/download/547326/Minidump.zip (http://wikisend.com/download/547326/Minidump.zip)

I hope it will help...
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 11, 2013, 05:27:36 PM
OK got it, the Avast self protection driver is corrupted

Download the attached fixlist.txt to the same USB as FRST
Run FRST as before and press Fix
On completion reboot to normal windows

Avast will be inoperative on reboot

 
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: flo68 on August 11, 2013, 06:50:14 PM
Great :-) !
Normal Vista boot is OK after fix execution
But now, no antivirus ?
May I launch fresh instal of Avast! ?
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 11, 2013, 06:56:14 PM
Yes download a fresh copy from one of these direct links

Download the correct version of Avast 
Avast Free (http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe)
Avast Pro (http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe)
Avast Internet Security (http://files.avast.com/iavs5x/avast_internet_security_setup.exe)
Avast Premier (http://files.avast.com/iavs5x/avast_premier_antivirus_setup.exe)
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: flo68 on August 11, 2013, 10:34:22 PM
OK, new release of Avast is installed on my computer
Thank you very much Essexbox ;D
Thanks for your patience and your support
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 11, 2013, 11:35:02 PM
My pleasure, take care now :)
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: sdpete on August 15, 2013, 11:54:28 PM
Hello,

I am apparently having the same problem as others in this thread.

Windows XP
ran Windows Update
restarted computer after update
computer would not boot
tried to boot to safe mode
boot process hung at aswRvrt.sys
downloaded OTLPENet.exe and  Farbar Recovery Scan Tool
attached FRST.txt to this post

Thanks for any help anyone can lend

Peter Stevenson
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 16, 2013, 01:49:35 PM
Initially I will try to restore the computer to a time prior to the windows updates

Download the attached fixlist.txt to the same location as FRST
Run Frst as before and press fix
On completion try a reboot to normal windows
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: paulmunroe on August 24, 2013, 01:55:16 AM
Hello,

I am having the same problem as others in this thread but with windows 7.


ran Windows Update
restarted computer after update
computer would not boot
tried to boot to safe mode
boot process hung at aswRvrt.sys
downloaded OTLPENet.exe  but it seems to only work for xp. Is ther anything I can do for windows 7

Thanks for any help you may be able to give. Its much appreciated

Paul
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 24, 2013, 04:31:34 PM
Windows updates are causing Avast a multitude of problems  as the last file loaded is an Avast one so people see that and say it is Avasts fault

Could you try the following :

Enable AHCI by following either of the steps below, depending on your board model:
1.Press the F2 key after the Power-On-Self-Test (POST) memory test begins.
2.Select the Configuration menu, then the SATA Drives menu.
3.Set the Chipset SATA Mode to AHCI.
4.Press the F10 key to save the BIOS settings and exit the BIOS Setup program.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: jonnyseagull on August 30, 2013, 04:49:54 PM
Hi, I am having the same problem. I ran the FRST program as suggested in the first post and attached is the FRST.txt file. Any help would be greatly appreciated.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: bubblecom on August 31, 2013, 08:54:51 PM
Same problem. Ran farbar. Here is te txt file. Can you help? Thank you.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 31, 2013, 09:22:06 PM
Could you create your own threads please as each fix will be unique and confusion could result
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: bubblecom on August 31, 2013, 09:49:15 PM
New post done under bubblecom
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: DukeJ on September 07, 2013, 09:02:16 PM
Sorry I can't start a new thread. I'm having the same situation like the others.
Attached the FRST.exe file.
Reply the fix using my screen name please.

Thanks a lot!

DukeJ
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on September 07, 2013, 09:19:33 PM
You have a zero access infection ..  What happened prior to the boot failure ?

Download the attached fixlist.txt to the same USB as FRST
Run FRST as before and press Fix
Once completed then reboot to normal mode

Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: DukeJ on September 07, 2013, 10:17:51 PM
No luck!
Problem still persists :(
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on September 07, 2013, 10:36:28 PM
Try this fixlist.txt same as before

Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: DukeJ on September 07, 2013, 11:06:25 PM
Cannot start Windows normally.
When using Safe Mode with networking now stops at mup.sys
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on September 07, 2013, 11:11:19 PM
I am afraid the system is broken and a reformat is required.  Do you have a backup image or would you like me to provide a programme to enable you to back up data
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: DukeJ on September 08, 2013, 12:10:21 AM
Thanks for your help Essexboy!

I can handle this next step, no worries. If I get stuck, I'll let you know.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on September 08, 2013, 11:20:47 AM
Sorry we could not resolve this
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: EdsMH on September 10, 2013, 08:02:36 PM
Hi
Am new to this so was not sure whether to start a new thread or tag on.

I have had the same headline problem. Went out leaving the computer on and came back to find it cycling trying to boot. Tried to boot in safe mode but just hangs at aswrvrt and cycles again.

Should I download OTLPen and Frst and follow instructions at start of thread?
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on September 10, 2013, 08:36:24 PM
What operating system are you using ?
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: EdsMH on September 10, 2013, 09:56:02 PM
Hi

Am running basic XP yhat came with the machine
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on September 10, 2013, 10:09:46 PM
Yes download OTLPE and FRST to generate the logs
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: EdsMH on September 11, 2013, 12:01:14 AM
Apologies for the delay.  I burnt the disc and tried to boot from it but the frozen PC says:

Disk boot failure, Insert system disk & press enter.

Tried a couple of times then went to my good machine to check the CD had the right files on it. I assume the disc burnt correctly.

Not sure what to do now
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on September 11, 2013, 02:41:22 PM
Sounds like you have a hardware problem, can you access the safe mode menu, just the menu not safe mode itself 
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: EdsMH on September 12, 2013, 01:58:43 AM
I'm not sure.... if I press F8 I get up the boot menu and try to start in safe mode but it does nothing. Is there another route?
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on September 12, 2013, 02:17:18 PM
At the menu select Command Prompt
Type in the following command and press enter :

chkdsk /r

This will take a while to run run, but once it has finished try a normal boot
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: EdsMH on September 15, 2013, 06:59:29 PM
Tried chkdsk but it only does 50% and then says 'one or more irecoverable problems'??

Am loathe to keep trying in case the hard drive is failing.

Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on September 15, 2013, 07:11:52 PM
It appears to be the problem, your hard drive is either going south or the MFT and file system is badly messed
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: EdsMH on September 15, 2013, 07:39:16 PM
Thanks for the help and I will probably pull the drive and then interrogate with another PC.

I had hoped we could get the system to boot so as to get all the files off easier and thought it must be a minor problem as the PC had been working fine.

Is there any good software that can pull the files without the OS?
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on September 15, 2013, 07:47:39 PM
You could try Reatogo

Download Peazip (http://peazip.googlecode.com/files/peazip-4.7.3.WINDOWS.exe) to the desktop 
Run and install the programme
As it installs this page will show, deselect the AVG ticks
Press decline and it will then install cleanly 
 
(https://dl.dropbox.com/u/73555776/peazip.jpg)
 
Download the following files to the desktop .. Right click the links and select save as...then select desktop 
 
Rufus (http://rufus.akeo.ie/downloads/rufus_v1.3.2.exe)
 
OTLPE_standard (http://oldtimer.geekstogo.com/OTLPEStd.exe)
 
Right click OTLPE on your desktop and select  ..Open as archive 
 
(https://dl.dropbox.com/u/73555776/Unzup%20archive.png)
 
 
Select OTLPE standard 
 
(https://dl.dropbox.com/u/73555776/select%20archive.PNG)
 
Click Extract, ensure that desktop is selected 
 
(https://dl.dropbox.com/u/73555776/extract%20archive.PNG)
 
Insert the USB stick Then run Rufus
 (https://dl.dropbox.com/u/73555776/rufus.JPG)
Select the ISO file on the desktop via the ISO icon.

Press Start Burn
(https://dl.dropbox.com/u/73555776/RufusISO.JPG)

Once the USB has burnt then boot from that to an XP style desktop

Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: EdsMH on September 17, 2013, 10:42:22 AM
Hi Essexboy
Sorry for the delay in getting back on this.

Decided to pull the drive and see if I could get my data off using a laptop but get the message 'File or directory is corrupted and unreadable' when it is connected. The laptop sees the drive which spins up and seems to be doing things.

Thought I must be doing something wrong so put hd back in PC and ran Linux Puppy. After mounting the drive it sees all the files I want to get at but will not copy them. It just hangs...

So.... pulled drive again checking at each stage what I was doing but still get the 'corrupted & unreadable message'

Should I try your Peazip suggestion or is there something else I should do? Sorry to be a pain but there is about 3 months of important data I would prefer not to lose.

The help is much appreciated

Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on September 17, 2013, 04:44:50 PM
You could try OTLPE as that gives full XP functionality but as Puppy had problems this may well experience the same.  Especially as the drive appears to be bad

Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: janiebug21 on September 22, 2013, 09:49:18 AM
 Essexboy, I followed this thread to the point of needing fixlist.txt. Attached is my log if you could please help.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on September 22, 2013, 12:42:50 PM
Quote
Attention: Could not load system hive.
Attention: System hive is missing.
Do you have a 64bit system
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: janiebug21 on September 22, 2013, 07:36:21 PM
No it's 32
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on September 22, 2013, 09:37:57 PM
OK on the reatogo desktop is a file called OTLPE

Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: janiebug21 on September 23, 2013, 07:41:16 AM
I don't know which drive is infected. I have just been having problems starting windows even in safe mode it won't load past the aswrvrt.sys file. I found this thread and saw it was the same issues and installed the Reatogo program.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: janiebug21 on September 23, 2013, 08:38:39 AM
Oh I have windows Vista not XP
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on September 23, 2013, 03:34:04 PM
The drive to select will be C :)
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: janiebug21 on September 23, 2013, 04:36:01 PM
That is which one I figured. It says Target is not windows 2000 or later.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on September 23, 2013, 04:37:50 PM
Unfortunately the only option now is a reformat.  You can back up any data you wish by transferring to a USB using the Reatogo desktop
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: janiebug21 on September 23, 2013, 04:48:17 PM
okay, Thank you :)
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on September 23, 2013, 04:48:41 PM
Sorry it was not better news
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: jooset on October 03, 2013, 03:36:41 AM
Same problem as others.  XP machine.  FRST.txt attached.  Please help - unable to boot at all, safe mode, or otherwise.

thanks in advance!
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on October 03, 2013, 03:27:28 PM
Are you running a raid system ?
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: jooset on October 03, 2013, 06:38:25 PM
I am not.  I did 'build' the computer - been running flawlessly since late 2007 when assembled it.  Two hard drives and an external and a couple of optical drives.

thank you.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: jooset on October 03, 2013, 06:56:02 PM
By the way...thanks to your CD, I was able to get your OS up and running and grab data off the hard drives simply.  Lesson Learned - do backups more frequently.  thanks
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on October 03, 2013, 07:48:31 PM
No problem, as you had multiple drives and had raid drivers running I needed to check that first
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: jooset on October 07, 2013, 03:30:14 PM
what do you think...any chance of getting my OS up and running?
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on October 07, 2013, 07:43:33 PM
I do not thinks so, I feel you will need to reinstall the system
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: falcon75 on October 27, 2013, 01:05:07 AM
i have the same problem here is the scan from frst
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on October 27, 2013, 12:50:48 PM
Quote
==================== Registry (Whitelisted) ==================

Attention: Software hive is missing.

ATTENTION: Software hive is not loaded.


========================== Services (Whitelisted) =================
Are you able to get to the command prompt and type :

chkdsk c: /r
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: falcon75 on October 27, 2013, 10:37:29 PM
Ok I am running the chkdsk from the mbrfix I will let you know what I get
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: falcon75 on October 29, 2013, 07:25:49 AM
The chkdsk fixed the problem thank you
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on October 29, 2013, 03:47:11 PM
Glad to hear that :)
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: carlt828 on October 29, 2013, 04:10:25 PM
Here is my FRST.txt file.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: carlt828 on October 29, 2013, 10:13:52 PM
Help please. I have a machine down at work that I'd like to try and fix instead of reloading everything.  :'(

Thanks a bunch.  :)
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on October 29, 2013, 11:32:56 PM
What was being done prior to the non-booting ?
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: ldog16 on October 30, 2013, 02:55:49 AM
thank you for any help on this. same problem(s).  can't  boot normally and hangs on aswRvrt.sys on safe mode boot.  here's the frst.txt file. WinXP 32bit laptop system.  thanks again.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: carlt828 on October 30, 2013, 01:20:37 PM
Quote from: essexboy on October 29, 2013, 11:32:56 PM
What was being done prior to the non-booting ?

Not sure. It is one of our secretaries computer. She had gotten hit with malware a few weeks ago and I configured another computer for her to use.

What did you find?
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on October 30, 2013, 03:34:26 PM
Just minor adware is all I could see..  Try this fix it may or may not work

Download the attached fixlist.txt to the same location as FRST
Run FRST as before and press fix

Once done try a reboot
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: ldog16 on October 30, 2013, 05:01:16 PM
essexboy, just wondering if you have had a chance to peek at the frst text that I posted.  any help is appreciated.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on October 30, 2013, 05:20:19 PM
ldog16 could you start your own thread please as with multiple users it can get confusing
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: elheebo on November 14, 2013, 05:04:14 PM
Dear Essexboy,
I hope you can help. I have the same problem as the starter of this thread (Windows XP hangs on aswRvrt.sys when starting in safe mode) and I've attached the FRST.txt, generated by FRST.exe. What should I do next?

Many thanks for your help!
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: mpedda on November 14, 2013, 11:17:27 PM
Dear Essexboy,

as many others, I also have the same problem. Please find attached my FRST.txt file, and if you can - do something with it.

Thank you for your trouble.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on November 14, 2013, 11:21:16 PM
Could you please start your own threads, as each fix will be different and mixing them up could be disastrous
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: mpedda on November 16, 2013, 12:11:04 AM
Dear Essexboy,

My computer with Win XP won't boot normally and hangs on aswrvrt.sys when booting in safe mode.
When I try to reboot it in safe mode, it showed the following message:
Press ESC to cancel loading SPTD.sys
After I click the ESC key it went on and then reboot again to the mode selection screen.
If start normal reboot, it also return back to reboot again.
Could you try to do something with this information and help?

 Thanks a lot.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: Thomas E. Sandidge on November 24, 2013, 06:30:46 PM
Essex, sorry to bother you, but I'm having the same problem as Richard did a few months ago, namely, the Windows XP computer won't boot either normally or in Safe Mode; it hangs up at aswRvrt.sys.

I've followed the steps you told Richard to do, booting from the CD and running FRST.exe from a flash drive.  Attached are the results of that scan.  Please advise me on what to do next.

If I recall correctly, the last thing I did was to run CCleaner wiping the free space clean.  The next day, it wouldn't restart.

Thanks for the help.

P.S.  I see you requested new threads be started for new questions relating to this, but how does one start a new thread; I don't see a place to do this.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: redwolfe_98 on November 25, 2013, 09:43:32 AM
Quote from: essexboy on November 14, 2013, 11:21:16 PM
Could you please start your own threads, as each fix will be different and mixing them up could be disastrous
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: yenyen on December 18, 2013, 05:43:41 AM
Will start a new thread.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: EDanido on December 19, 2013, 11:00:30 PM
Dear Essexboy,

I'm facing the same problem as mentioned before, did what you proposed, and got this FRST.txt.
Unfortunately, I can't tell what happened before this problem occured, since it's my mother's computer, and she doesn't really recall what she did...

Thanks for your help, it's really appreciated!
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on December 19, 2013, 11:20:17 PM
@EDanido I will start a new thread for you
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: conia on January 11, 2014, 02:16:48 PM
Hy, I have the same problem with my system. I've attached FRST.txt to my message. Thanks.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on January 11, 2014, 02:41:19 PM
@conia

Access the command prompt from the reatogo desktop and type in the following


Chkdsk c: /r
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: conia on January 11, 2014, 10:23:31 PM
@essexboy
Did that. I receive the same message.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on January 11, 2014, 10:29:20 PM
Do you have the recovery console installed on the computer ?  As we may need to do chkdsk from there
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: conia on January 11, 2014, 11:15:16 PM
No, I don't.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on January 11, 2014, 11:42:02 PM
Do you have the windows CD ?  If not do you have a USB drive we could use
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: conia on January 12, 2014, 08:39:59 AM
Yes, I have a windows CD but what's the point?
I can't reinstall, I have data to save.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on January 12, 2014, 01:19:19 PM
Nope we are not re-installing we are going to use the recovery console to run Chkdsk

http://www.dummies.com/how-to/content/how-to-start-recovery-console-in-windows-xp.navId-323028.html

Insert the CD into the sick computer
Boot and at the prompt "Press any key to boot from CD" press a key
Continue with the initial options until you get the option :
"To use the recovery console press R"
You will then come to a command prompt.. Probably C:\Windows
Type CD..  to take you up to the C:\  prompt
Type Chkdsk c: /r
Allow it to run and reboot normally on completion
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: conia on January 12, 2014, 02:50:41 PM
I know how to do it and I did that already.
I receive the same blue screen over and over.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: conia on January 12, 2014, 02:57:45 PM
Any idea? @essexboy
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on January 12, 2014, 03:47:30 PM
As it stands the FRST scan indicates a major registry error

The next option would be to try and recover a backup copy, if this fails then we are looking at a repair install

From the recovery console command prompt type the following pressing enter after each line :

CD C:\windows
md tmp
 copy c:\windows\system32\config\system c:\windows\tmp\system.bak
 copy c:\windows\system32\config\software c:\windows\tmp\software.bak
 copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
 copy c:\windows\system32\config\security c:\windows\tmp\security.bak
 copy c:\windows\system32\config\default c:\windows\tmp\default.bak

 delete c:\windows\system32\config\system
 delete c:\windows\system32\config\software
 delete c:\windows\system32\config\sam
 delete c:\windows\system32\config\security
 delete c:\windows\system32\config\default

 copy c:\windows\repair\system c:\windows\system32\config\system
 copy c:\windows\repair\software c:\windows\system32\config\software
 copy c:\windows\repair\sam c:\windows\system32\config\sam
 copy c:\windows\repair\security c:\windows\system32\config\security
 copy c:\windows\repair\default c:\windows\system32\config\default
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: wiring on January 14, 2014, 08:24:22 AM
Hi!
I've followed the steps and attached FRST.txt. Please fix it ...

Thanks in advance !
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: wiring on January 14, 2014, 12:14:52 PM
Hi,
I hope that there is any chance to resolve my problem  :-[
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on January 14, 2014, 03:53:15 PM
Quote from: wiring on January 14, 2014, 08:24:22 AM
Hi!
I've followed the steps and attached FRST.txt. Please fix it ...

Thanks in advance !
Could you create your own topic please as this one is getting chaotic
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: andypzee on January 17, 2014, 04:12:14 PM
Quote from: essexboy on July 20, 2013, 03:09:19 PM
Hi what happened prior to the failure to boot...  Did you download any updates at all ?

Please print these instruction out so that you know what you are doing

  • Download OTLPENet.exe  (http://oldtimer.geekstogo.com/OTLPENet.exe) to your desktop
  • Download Farbar Recovery Scan Tool (http://download.bleepingcomputer.com/farbar/FRST.exe) and save it to a flash drive.
  • Ensure that you have a blank CD in the drive
  • Double click OTLPENet.exe and this will then open imgburn  to burn the file to CD
  • Reboot your system using the boot CD you just created.
Note : If you do not know how to set your computer to boot from CD follow the steps here (http://www.hiren.info/pages/bios-boot-cdrom)
  • As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads  :)
  • Your system should now display a Reatogo desktop.
Note : as you are running from CD it is not exactly speedy
  • Insert the flash drive with FRST on it
  • Locate the flash drive and run FSRT
  • The tool will start to run.
(http://i1224.photobucket.com/albums/ee362/Essexboy3/Farbar/FRST2.gif)
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

I did this and after Reatogo runs windows gets past the loading logo and goes into a light blue screen, where the mouse pointer appears and nothing else happens. Does USB stick need to be completely empty with only FRST in it?
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on January 17, 2014, 05:00:25 PM
No, do you get an XP type desktop when running Reatogo
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: andypzee on January 17, 2014, 05:10:39 PM
When Reatogo runs, and progress bar loads at bottom, I then get a whindows logon logo, which used to hand, but now goes on to another light blue screen but no options, only a mouse pointer. Does it matter at which specific time I input the USB drive?

Thank you for your time.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on January 17, 2014, 06:56:49 PM
No there is no problem on the timing, if the Reatogo desktop does not load then the problem is slightly bigger

Download http://unetbootin.sourceforge.net/unetbootin-xpud-windows-latest.exe & http://noahdfear.net/downloads/bootable/xPUD/xpud-0.9.2.iso to the desktop of your clean computer
Download http://noahdfear.net/downloads/rst.sh (http://noahdfear.net/downloads/rst.sh) to the USB drive
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: andypzee on January 17, 2014, 09:34:46 PM
this is whats in the enumlog

8.0K Jan 17 15:16 boot
0 Jan 17 15:33 enum.log
13.3K Jan 17 15:16 ldlinux.sys
8.0K Jan 17 15:16 opt
3.8K Jan 17 15:09 rst.sh
2.8K Dec  7  2009 syslinux.cfg
142.3K Jan 17 15:16 vesamenu.c32
8.0K Jan 17 15:16 boot
189 Jan 17 15:33 enum.log
13.3K Jan 17 15:16 ldlinux.sys
8.0K Jan 17 15:16 opt
3.8K Jan 17 15:09 rst.sh
2.8K Dec  7  2009 syslinux.cfg
142.3K Jan 17 15:16 vesamenu.c32

Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on January 17, 2014, 09:47:27 PM
Hmm could you attach the log as I was expecting something like this

Quote
33.5M May 13 15:48 /mnt/sda2/WINDOWS/system32/config/software
11.5M May 18 00:44 /mnt/sda2/WINDOWS/system32/config/system

33.4M Jan 14 13:56 /sda2/~/RP66/~SOFTWARE
33.4M Jan 15 18:49 /sda2/~/RP67/~SOFTWARE
33.4M Jan 17 18:43 /sda2/~/RP68/~SOFTWARE
33.4M Jan 22 16:20 /sda2/~/RP69/~SOFTWARE
33.4M Jan 30 12:46 /sda2/~/RP70/~SOFTWARE
33.4M Jan 31 16:38 /sda2/~/RP71/~SOFTWARE
33.4M Feb 4 15:43 /sda2/~/RP72/~SOFTWARE
33.4M Feb 12 13:45 /sda2/~/RP73/~SOFTWARE
33.4M Feb 13 14:29 /sda2/~/RP74/~SOFTWARE
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: andypzee on January 17, 2014, 10:11:51 PM
ok
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on January 17, 2014, 10:54:03 PM
Unfortunately you have no restore points that I can use

Do you have the windows CD perchance
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: andypzee on January 18, 2014, 01:21:07 AM
I do have the CD
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on January 18, 2014, 03:57:55 PM
OK run a chkdsk from the CD .. Details here https://kb.wisc.edu/helpdesk/page.php?id=5097
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: tusken on January 23, 2014, 05:37:46 PM
hi
i have the same problem as the original post. i have followed your instructions. i have attached the FRST.txt

thanks in advance for your help
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: tusken on January 23, 2014, 06:04:30 PM
by the way, after reading this thread more, i ran chkdsk c: /r from the mbrfix and it returned " cannot open volume for direct access"

any ideas?

edit - i am now running chkdsk in recovery mode having booted using windows cd, so fingers crossed
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: figarojones on January 24, 2014, 11:12:55 PM
Apologies
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on January 24, 2014, 11:30:41 PM
Could you all create your own threads please as this one is now too long and confusing
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: figarojones on January 25, 2014, 01:14:30 AM
Quote from: essexboy on January 24, 2014, 11:30:41 PM
Could you all create your own threads please as this one is now too long and confusing

Apologies for that. My thread is here (http://forum.avast.com/index.php?topic=145329.0). Thanks!
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: CiscoKid on February 04, 2014, 09:05:16 PM
I just received the same issue where XP hangs on aswRvrt.sys and then blue screens.
I tried safe mode and last known good but windows will not load. I attached the FRST.txt to this post.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: Gthrush on February 17, 2014, 02:22:15 AM
I have this same problem and I have downloaded both:
Download OTLPENet.exe to your desktop
Download Farbar Recovery Scan Tool and save it to a flash drive.

When I run the Farbar Recovery Scan Tool it states is making a registry backup and then
becomes non responsive. Any help would be appreciated to get this fixed.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: bigggameo on February 19, 2014, 08:50:21 AM
Hi All,
I'm trying to repair an old WinXP machine and am experiencing the hanging/ crashing issue as well. Please find attached the FRST log.
Thanks for your help in advance.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: andymak on March 02, 2014, 11:05:06 AM
+1 on the aswrvrt problem.
I have started my thread here http://forum.avast.com/index.php?topic=147076.0 (http://forum.avast.com/index.php?topic=147076.0)
I have attached my FRST.TXT and I must add that I have already done a chkdsk /r on my main hdd which was completed with a few
repairs.
Restart on safe mode was not again possible.
I would very much appreciate your expertise on this.
Thanks in Advance.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: REDACTED on August 15, 2014, 05:08:49 PM
Hi,

I have the same problem (blue screen in normal boot or "aswrvrt.sys"" crash in safe mode).

The issue started after I decided to upgrade the ASUS BIOS.

In order to sort out the problem I did the following:

1. I have taken out the HDD from my laptop and inserted in another one. It worked perfectly. I put it back.

2. I downloaded the ASUS BIOS from ASUS website. (there were 5 versions: 204, 207, 208, 209, 210, 211). I erased the BIOS incrementally from 204 till 211 using the embedded Flash utility (the BIOS versions were on a flash drive). Each time XP crashed in Safe mode at the same line "aswrvrt.sys"

3. I followed your steps :

Download OTLPENet.exe to your desktop
Download Farbar Recovery Scan Tool and save it to a flash drive.
Ensure that you have a blank CD in the drive
Double click OTLPENet.exe and this will then open imgburn  to burn the file to CD
Reboot your system using the boot CD you just created.
As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads  :)
Your system should now display a Reatogo desktop.
Insert the flash drive with FRST on it


Here the steps stumbled: I couldn't get the image you presented. Actually XP went again in the booting sequence.


Please advise !

Thank you
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: essexboy on August 15, 2014, 05:11:29 PM
bogdan.bobolea  could you create your own thread please
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: REDACTED on August 18, 2014, 09:58:24 AM
hello ,
have same problem my pc stops at aswrvt.sys here is the FRst
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: Asyn on August 18, 2014, 10:10:55 AM
Quote from: kibwanaus on August 18, 2014, 09:58:24 AM
hello ,
have same problem my pc stops at aswrvt.sys here is the FRst
Please start your own topic, click here to do so: https://forum.avast.com/index.php?action=post;board=4.0
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: REDACTED on October 18, 2014, 10:42:57 AM
I need a fixlist
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: Asyn on October 18, 2014, 10:53:42 AM
Quote from: rbraksi on October 18, 2014, 10:42:57 AM
I need a fixlist
Please start your own topic, click here to do so: https://forum.avast.com/index.php?action=post;board=4.0
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: REDACTED on January 06, 2015, 03:09:06 PM
XP won't start in safe mode, but hangs on aswrvrt.sys
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: Asyn on January 07, 2015, 05:13:55 AM
Quote from: MarkyNS on January 06, 2015, 03:09:06 PM
XP won't start in safe mode, but hangs on aswrvrt.sys
Start a new topic in V&W and post your log there: https://forum.avast.com/index.php?action=post;board=4.0
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: REDACTED on October 21, 2015, 04:50:42 PM
Please help to solve the problem.

Thanks a lot.
Title: Re: XP won't start in safe mode, but hangs on aswrvrt.sys
Post by: Asyn on October 22, 2015, 05:20:57 AM
Quote from: lyy93 on October 21, 2015, 04:50:42 PM
Please help to solve the problem.
Thanks a lot.
Start a new topic in V&W and post your log there: https://forum.avast.com/index.php?action=post;board=4.0