Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: bdp1971 on July 22, 2013, 07:46:10 AM

Title: Win32:ZAccess-PB [Trj] - 80000032.@ Errors in Virus Chest
Post by: bdp1971 on July 22, 2013, 07:46:10 AM
Gents,

You masterfully helped me once before get through a troublesome issue (http://forum.avast.com/index.php?topic=119105.0) and I'm back to help a friend troubleshoot some of hers.  The first thing I did was download Avast and ran a virus scan but the only thing that's popping up is the 80000032.@ and 80000064.@.  I remember from last time the evils that java causes and uninstalled it from her computer but need help cleaning up the rest permanently.  Can you help??

BDP1971
Title: Re: Win32:ZAccess-PB [Trj] - 80000032.@ Errors in Virus Chest
Post by: Pondus on July 22, 2013, 07:48:41 AM
yes we can.... follow the logs to assist in cleaning malware guide at top in viruses and worms forum section





attach the requested logs  (not copy and paste)   http://forum.avast.com/index.php?topic=53253.0

run in order listed
AdwCleaner / Malwarebytes / OTL / aswMBR

when done removal experts will be notified and help you...