Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: bdp1971 on July 22, 2013, 07:46:10 AM
-
Gents,
You masterfully helped me once before get through a troublesome issue (http://forum.avast.com/index.php?topic=119105.0) and I'm back to help a friend troubleshoot some of hers. The first thing I did was download Avast and ran a virus scan but the only thing that's popping up is the 80000032.@ and 80000064.@. I remember from last time the evils that java causes and uninstalled it from her computer but need help cleaning up the rest permanently. Can you help??
BDP1971
-
yes we can.... follow the logs to assist in cleaning malware guide at top in viruses and worms forum section
attach the requested logs (not copy and paste) http://forum.avast.com/index.php?topic=53253.0
run in order listed
AdwCleaner / Malwarebytes / OTL / aswMBR
when done removal experts will be notified and help you...