Avast WEBforum

Other => Viruses and worms => Topic started by: chriss-330 on August 06, 2013, 10:44:36 PM

Title: aswrvrt.sys
Post by: chriss-330 on August 06, 2013, 10:44:36 PM

Hi,

I am having trouble booting my laptop with WIndows 7 ultimate. If i try to boot it normally, it stops at the loading windows logo. If i try to boot it in safe mode, it stops at aswrvrt.sys.

I already tried to create a FRST file as suggested in this thread: http://forum.avast.com/index.php?topic=120531.0  , however, when i insert the usb stick in my laptop and try to boot it stops after i see the green bar running and i only have a black screen with a mouse cursor.

Can anybody help me please ? thanks

Title: Re: aswrvrt.sys
Post by: essexboy on August 07, 2013, 04:15:48 PM

Are you using the correct version of boot disc for windows ?

If the recovery console is not loading then that would suggest there is a possible hardware problem with your computer

Title: Re: aswrvrt.sys
Post by: chriss-330 on August 07, 2013, 09:18:44 PM

I downloaded the ones you linked in the mentioned post http://forum.avast.com/index.php?topic=120531.0 . I have a 32 bit win7 system so i downloaded Rufus, the win7 32 bit rc.iso and FRST.

IN Rufus i used the following settings:
Device: (I:)
Partition: MBR partition scheme for BIOS or UEFI computers
File system: NTFS
CLuster size: 4096
I checked Quick format, creat bootable disk using: (selected the downloaded ISO), and Create extended label and icon files

I just tried it again and it stopped at the black screen with the white mouse cursor again.

Title: Re: aswrvrt.sys
Post by: essexboy on August 07, 2013, 09:25:02 PM

What were you doing prior to the none booting ?

Could you try this

Quote

I have changed SATA mode in bios from AHCI to IDE.

[/b]

Title: Re: aswrvrt.sys
Post by: chriss-330 on August 07, 2013, 09:37:29 PM

I do not have that option in my BIOS. It seems to me that i only have a very limited BIOS anways. THe only settings i can change is basically the system time and date and the boot order. (it is called Phoenix securecore)

I shut the computer down 2 nights ago after using it regularly (surfing the internet, checking my mails) and then i couldnt boot it anymore the next morning.

thanks alot for your help !

Title: Re: aswrvrt.sys
Post by: essexboy on August 07, 2013, 10:12:02 PM

What is the make and model of your computer as the hard drive may need checking out

Are you able to system restore from the safe mode menu

Title: Re: aswrvrt.sys
Post by: chriss-330 on August 08, 2013, 08:31:30 PM

The make is ONE and the Model is HLB2

I dont get as far as in safe mode, it always stops at aswrvrt.sys

Title: Re: aswrvrt.sys
Post by: essexboy on August 08, 2013, 08:40:10 PM

When you press the F8 key and the menu appears there should also be a system restore option...  Is that visible ?

Title: Re: aswrvrt.sys
Post by: chriss-330 on August 09, 2013, 07:11:29 PM

I have the options between:

-Repair your copmuter
-safe mode
-safe mode with networking
-safe mode with command prompt
-enable boot logging
-enable low-resolution video
-last known good configuration
-directory services restore mode
-debugging mode
-disable automatic restart on system failure
-disable driver signature enforcement
-start normally

i suppose you meant the first option. when i choose repair your computer it is loading and then gets stuck at a black screen..

Title: Re: aswrvrt.sys
Post by: essexboy on August 09, 2013, 07:55:55 PM

Could you try "Last known good"  as without access to the system I am unable to do anything

Title: Re: aswrvrt.sys
Post by: chriss-330 on August 09, 2013, 11:48:48 PM

thats not working either.. i tried pretty much all the optoins now, and nothing is working. It wont even let me enter setup when i put my windows 7 cd in...  The only thing that worked so far was getting into a "test" version of ubuntu when i put that cd in. i dont know if that is any help ??

Title: Re: aswrvrt.sys
Post by: essexboy on August 10, 2013, 12:41:04 PM

All I can offer is a different programme to try and access the computer

Download Peazip (http://peazip.googlecode.com/files/peazip-4.7.3.WINDOWS.exe) to the desktop 
Run and install the programme
As it installs this page will show, deselect the AVG ticks
Press decline and it will then install cleanly 
 
(https://dl.dropbox.com/u/73555776/peazip.jpg)
 
Download the following files to the desktop .. Right click the links and select save as...then select desktop 
 
Rufus (http://rufus.akeo.ie/downloads/rufus_v1.3.2.exe)
 
OTLPE_standard (http://oldtimer.geekstogo.com/OTLPEStd.exe)
 
Right click OTLPE on your desktop and select  ..Open as archive 
 
(https://dl.dropbox.com/u/73555776/Unzup%20archive.png)
 
 
Select OTLPE standard 
 
(https://dl.dropbox.com/u/73555776/select%20archive.PNG)
 
Click Extract, ensure that desktop is selected 
 
(https://dl.dropbox.com/u/73555776/extract%20archive.PNG)
 
Insert the USB stick Then run Rufus
 (https://dl.dropbox.com/u/73555776/rufus.JPG)
Select the ISO file on the desktop via the ISO icon.

Press Start Burn
(https://dl.dropbox.com/u/73555776/RufusISO.JPG)

Once the USB has burnt then

• Download Farbar Recovery Scan Tool (http://download.bleepingcomputer.com/farbar/FRST.exe) and save it to the flash drive.
  
  
  • Reboot your system using the boot USB you just created.
  Note : If you do not know how to set your computer to boot from USB follow the steps here (http://www.hiren.info/pages/bios-boot-cdrom)
  
• As the  Programme needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads  :)
• Your system should now display a Reatogo desktop.
• Locate the flash drive and run FSRT
• The tool will start to run.

(http://i1224.photobucket.com/albums/ee362/Essexboy3/Farbar/FRST2.gif)

• When the tool opens click Yes to disclaimer.
• Press Scan button.
  
• It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
  

Title: Re: aswrvrt.sys
Post by: chriss-330 on August 11, 2013, 01:40:08 PM

i was able to boot into the system, but it seems to be very slow. When i start the farbar, it opens but stays blank and then it is "not responding".. there also is an error that keeps popping up saying "The file or directory \$Mft is corrupted and unreadable. Please run the Chkdsk utility.

Title: Re: aswrvrt.sys
Post by: essexboy on August 11, 2013, 05:34:12 PM

Quote

\$Mft is corrupted and unreadable

This is the master file table for you computer, now normally a chkdisc would be able to fix this

From the windows menu select Repair my computer > Command prompt
At the prompt type the following:

chkdsk /f /r

Let it run to completion and then reboot to normal windows

Title: Re: aswrvrt.sys
Post by: chriss-330 on August 13, 2013, 08:06:38 PM

I tried to run chkdesk, but it only does the 1st step of five, and it says 5 sectors are damanged.. after step one it is just asking me for a new command....

Title: Re: aswrvrt.sys
Post by: essexboy on August 13, 2013, 08:37:12 PM

To me it sounds as though the hard drive is on its last legs and probably needs replacing

Title: Re: aswrvrt.sys
Post by: chriss-330 on August 26, 2013, 01:00:37 PM

Thanks for your help. I bought a new hard drive now. Do you by any chance have a recommendation for a good programm which can help me get back my data from the old hdd ? When i plug it in a computer with an usb adapter i can see my three partitions when i click on computer, but i can not access them. Maybe a good tool can help me ?

Title: Re: aswrvrt.sys
Post by: essexboy on August 26, 2013, 03:02:15 PM

You could try Recuva http://www.piriform.com/recuva