Avast WEBforum

Consumer Products => Avast Mobile Apps => Avast Anti-Theft for Android => Topic started by: Squeeky on August 08, 2013, 09:16:15 PM

Title: "Action cannot be completed. Anti-Theft version is too old."
Post by: Squeeky on August 08, 2013, 09:16:15 PM

I installed Avast and Anti-Theft on my rooted Galaxy Nexus.  Everything is configured, and appears to test correctly from the phone.  And when I am logged in to the Avast website, it shows my device, and shows that Anti-Theft is installed.  However, when I try to configure any of the Anti-Theft features from the web interface, I can't, and always receive the message "Action cannot be completed. Anti-Theft version is too old."

My Anti-Theft version is 2.0.4838, which Avast (on the phone) tells me is up to date.

Solutions?

Title: Re: "Action cannot be completed. Anti-Theft version is too old."
Post by: Squeeky on August 08, 2013, 09:28:26 PM

Now it works.  No idea what prompted the change in behavior.

Title: Re: "Action cannot be completed. Anti-Theft version is too old."
Post by: Werner on August 09, 2013, 10:37:32 AM

Hello,
There was a bug in Google Play Store where a beta version was offered for update.
However – it’s been removed and should no longer trigger erroneous  notifications.

Sorry for the inconveniences,
Werner

Title: Re: "Action cannot be completed. Anti-Theft version is too old."
Post by: ljosbon on August 24, 2013, 05:27:46 PM

I am having this same message but when trying to use one of the web based commands -- Take a Picture.. for example.  This takes place on several commands from the web based site.

It is maddening because all the software seems to be properly updated.  I have the premium service and even uninstalled and installed the Avast mobility and Anti-virus program on my HTC ONE X+ from the play store.

Is there someone who has a solution to this please?? :(

Thanks.