Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: kymbo1123 on August 18, 2013, 11:00:52 AM

Title: How To add an exception for a program?
Post by: kymbo1123 on August 18, 2013, 11:00:52 AM

Avast Internet Security wont allow a program I have to run, it stops the program every time but I cannot find out how to tell Avast this program is safe. Can anyone help with this seemingly simple thing? (the program is Dream Aquarium Screensaver)

Title: Re: How To add an exception for a program?
Post by: Pondus on August 18, 2013, 11:04:25 AM

what is the message from avast?






You can upload and report FP to avast  here: http://www.avast.com/contact-form.php

you can also use mail

send to virus@avast.com in a password protected zip file
mail subject:  False Positive
zip password:  infected

or you can send files from avast chest
how to use the chest.   http://www.avast.com/faq.php?article=AVKB21