Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: adam on May 04, 2005, 06:50:09 PM

Title: avast notr updating plz help
Post by: adam on May 04, 2005, 06:50:09 PM

wen avast trys to update i get the follwing "downloading file: servers.def" then something like error can not connect to  server


it used to work fine , i uninstalled then reinstalled no look, plz help thanks

Title: Re: avast notr updating plz help
Post by: YLAP on May 04, 2005, 07:11:36 PM

How does exactly the error message sounds? Maybe your firewall is blocking outgoing avast connection... I haven't got this kind of problem...  ???

Title: Re: avast notr updating plz help
Post by: Lisandro on May 05, 2005, 01:13:03 AM

Are you manual or automatic updating?
Into the firewall settings, the following programs should be allowed to connect:

ashServ.exe (avast! antivirus service)
ashWebSv.exe (avast! Web Scanner)
ashMaiSv.exe (avast! e-Mail Scanner Service)
ashUpdSv.exe (avast! Update Service)
avast.setup (avast! Update executable)

Title: Re: avast notr updating plz help
Post by: adam on May 05, 2005, 06:05:40 PM

thank you both 4 ur help it was a firewall problem av got it sorted now , many thanks adam