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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: boobear921 on May 06, 2005, 02:14:54 PM

Title: I have a Virus but which one??
Post by: boobear921 on May 06, 2005, 02:14:54 PM

I have avast home edition 4.6 VPS 0518-3 it has detected that I have a trojan horse but it is still here three days into trying to figure out how to fix it I have moved all the files to the chest done all the adware scans and removed files they have and my system restore is off so what do i do to get rid of this virus or even find out what one I have PLEASE HELP!!!  :'(

Title: Re: I have a Virus but which one??
Post by: DavidR on May 06, 2005, 07:13:18 PM

Hi, welcome to the forums.

Please Help us to Help you In order to help fully we need more information....
- What OS are you using? is it up to date?
- What was the virus name, what was the filename, where was it found
  example (C:\windows\system32\infected-filename.xxx)?
- What actions have you taken to try and resolve the problem?

Also see Advice & Tools for virus/trojan/malware Removal & Prevention (http://forum.avast.com/index.php?topic=5373.0)

Title: Re: I have a Virus but which one??
Post by: boobear921 on May 07, 2005, 01:27:12 AM

I am using windows XP as my OP I do not know what the virus name is or how to find out what one it is.  Each time that I run the avast virus cleaner several files come up effected as I am typing this right now this is what i just received
Malware: win32: trojano-1096(trj)
File name C:/windows\system 32\installer marketing18 exe
I have ran my regular avast virus program plus i have installed and run the ALWIL virus cleaner and it isn't working
I also have run Spy bot and Adware too and that isnt working what do I do now ??? ???

Title: Re: I have a Virus but which one??
Post by: boobear921 on May 07, 2005, 01:37:52 AM

I just went into my virus chest and this is what is under viruses

win32:startpage-085(trj)
win32:startpage-095(trj)
win32 Adan-025(adw)
win32:NGVCK-E
win32:trojan-gen.(other)
win32:trojano-998
are these all one virus or different ones it is really driving me nuts not clearing this problem HELP PLEASE

Title: Re: I have a Virus but which one??
Post by: kamulko on May 07, 2005, 01:38:56 AM

Hi!
The standalone virus cleaners don't detect all the malwares, only the most known. You can try to disable the system restore, programming a scan at reboot and restart the pc.
 After the scan is completed, remember to activate the system restore. 

Title: Re: I have a Virus but which one??
Post by: galooma on May 07, 2005, 01:42:13 AM

Could i suggest going into safe mode as admin and travelling to system 32 folder and just delete the exe.  ::)

Title: Re: I have a Virus but which one??
Post by: kamulko on May 07, 2005, 01:47:09 AM

yes, is the other right alternative, boobear: in both cases, you must run the antivirus before the services and the applications start. :). eheheh, Clousseau... you're really a detective!  ;D

Title: Re: I have a Virus but which one??
Post by: boobear921 on May 07, 2005, 02:10:04 AM

Ok lets see my system restore is off When my cousing built it he never turned it on saying it uses up wasted space.  I also have run scans from rebooting and when the viruses come and i hit repair they tell me they cant be repaired so I have had to delete certain files my computer is still running fine but the virus or viruses are still here so what do I do now????

Title: Re: I have a Virus but which one??
Post by: galooma on May 07, 2005, 02:14:35 AM

did you read reply no 5 ??