Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: JCEngrossa on September 08, 2013, 10:47:24 AM

Title: Licence renewal start date
Post by: JCEngrossa on September 08, 2013, 10:47:24 AM

I have a question!
Shouldn't the start date be the first day we install the licence.lic and not the buying date???

Example; I have a licence till 30SET2013 and renew at 1SET2013, I only need that the new licence starts on 30SET2013 and not at 1SET2013.

(Sorry for my poor English)

Can someone answer please.

Title: Re: Licence renewal start date
Post by: Pondus on September 08, 2013, 10:50:53 AM

to my knowledge it start when you buy it...

Title: Re: Licence renewal start date
Post by: CraigB on September 08, 2013, 10:53:18 AM

Yep! the license starts from the purchase date.

Title: Re: Licence renewal start date
Post by: JCEngrossa on September 08, 2013, 11:05:04 AM

But in that case... I am reduced to buy a new licence or a renewal the day the old one ends.

This is not fair since the money transfer goes earlier to AVAST and we lose protections days for the same money!?  :'(

Thanks for your answers  :D

Title: Re: Licence renewal start date
Post by: CraigB on September 08, 2013, 11:13:47 AM

If you do the renewal through the interface of your installed version of avast the existing days left should be added to the new license.

Title: Re: Licence renewal start date
Post by: JCEngrossa on September 08, 2013, 11:33:27 AM

Thanks Craigb  ;D

Title: Re: Licence renewal start date
Post by: CraigB on September 08, 2013, 11:35:04 AM

You're welcome :)