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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: claudia netto on May 12, 2005, 10:03:11 PM

Title: Error
Post by: claudia netto on May 12, 2005, 10:03:11 PM

:-[     Hi, sorry about my English, I am from Brazil and don`t speak it very well.     I just installed Avast pro and rebooted.  But after the memory test is finished, avast comes up with a window that says: that program executed a illegal operation and will be finished, then in details appears ASHEBASE . DLL in 018f:64519235.  What can I do?   ???

Thanks

Title: Re: Error
Post by: Lisandro on May 12, 2005, 10:08:09 PM

Welcome!
Do you use any other antivirus in your computer? Any firewall?
Do you use any software that monitors startup items? (TeaTimer, Ad-watch, PrevX, ProcessGuard)
Which is your operational system? XP?
Something is strange but could be solved...

Title: Re: Error
Post by: Fast on May 12, 2005, 10:08:25 PM

Try to uninstall, reboot and  clean all your temp-files, especially temporary internet files (e.g. by windows disk cleanup)  and do a new install...

Title: Re: Error
Post by: igor on May 12, 2005, 10:30:40 PM

I would also ask: what is your OS?
Are there any more details in the error window?