Avast WEBforum

Consumer Products => Avast Mobile Apps => Avast Backup for Android => Topic started by: Lisandro on September 15, 2013, 07:26:54 PM

Title: A general backup error occurred (Return code is 255)
Post by: Lisandro on September 15, 2013, 07:26:54 PM

Code: [Select]

A general backup error occurred (Return code is 255).What is wrong?

Title: Re: A general backup error occurred (Return code is 255)
Post by: Lisandro on September 16, 2013, 05:24:50 PM

Help, please.

Title: Re: A general backup error occurred (Return code is 255)
Post by: Lisandro on September 22, 2013, 04:58:04 AM

??? Can anybody say what is the error 255?

Title: Re: A general backup error occurred (Return code is 255)
Post by: Lisandro on September 25, 2013, 12:00:47 AM

I'm not being able to backup due to this error. It stops at ~80% and does not go further.
Please, help me...

Title: Re: A general backup error occurred (Return code is 255)
Post by: reinhardholzner on September 26, 2013, 10:21:09 AM

is it happening in rooted mode (app backup)?

Title: Re: A general backup error occurred (Return code is 255)
Post by: Lisandro on September 26, 2013, 03:25:08 PM

Quote from: reinhardholzner on September 26, 2013, 10:21:09 AM

is it happening in rooted mode (app backup)?

Yes.

Title: Re: A general backup error occurred (Return code is 255)
Post by: Lisandro on October 05, 2013, 03:38:11 AM

Reinhard, any progress in this issue?
Seems a 4.3 + supersu issue. Any workaround?

Title: Re: A general backup error occurred (Return code is 255)
Post by: ciib on October 31, 2013, 05:49:40 PM

This had happened to me and could not find an answer. I finally fixed it by dis-connecting my avast account in the backup and then dis-connected my avast account in the Avast Mobile Security. Then all I did was reconnected the Avast Mobile security and the Backup to my Avast account again and it was able to backup with no issues.