Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: JohnJohn on May 17, 2005, 12:32:13 AM
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Hi.
I'm a new user of Avast. I installed the Home Edition yesterday.
I'm on winxp pro, 768mb, PIII processor.
When I installed avast. Everything was fine except that every time I boot my computer, avast would load and my drive would make this irritating noise as if it were doing something major.
I went into msconfig, I disable avast, restarted my comp, and on startup (right after desktop loads) I got the same 2 minute "GRRRRRRRRR" from my hard drive.
IN the task panel, a component of avast was still running, even though I completely disabled it in msconfig.
Why does avast take so long to load/become active each time I boot. I only have web sheild and internet mail enabled. What the heck is it doing???
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re-install avast! and scan using error checking
(go to "My Computers">right click "Local Disk">Go to "Tools" tab>click on "Check Now" on error checking>Place a check on the box that says "Automactically Fix File Sytem Errors" and press "Start")
Note: You might need to restart your computer to do error check, so restart your computer. ;)
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If only scandisk actually ever fixed any of my computer's past problems. Scandisk is useless.
But I took your advice. I uninstalled Avast!!!!, ran a scandisk and as I guessed, nothing changed. I even cut down on which "providers" of avast I installed and still, I get a rigorous sound from my hard drive for two minutes before the TWO providers are loaded,, every time I start up!
I forgot to mention that my computer and everything on it ran beautifully. So I know there was nothing wrong with my computer before hand. For hours, I studied the avast features and options and tried everything humanly possible to avoid this drawn out startup.
So here I am again asking for advice on a program that acts more like a virus than a virus protection utility.
When I disable avast in msconfig and restart my computer, the computer will still boot a file that seems to be avast related. The name of the file I see processing in the task panel is ashServ.exe.
You see that folks?
ashServ.exe
I hope that bit of info helps you to help me. lol
Can someone please tell me if they ever had the same trouble and why this is happening and how to fix it?
AVG never gave me an ounce of these problems, though it did stink protection-wise.
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That is avast! Standard Shield if my memory is still fresh. It will use up a bit more memory than programs like avast! update.
Did you reinstall avast! like I told you? I didn't say unistall avast!, you must have misunderstood me. :-\
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Also a good friend reminded me something: Do you set your computer to idle after a short time (like setting your screensaver to appear in like 2 minutes)?
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Only 2 things I wish say: 1- If the HD rumor is like a cat-scratching, is not a software problem. 2- Maybe one error was the msconfig. Is NOT the same thing to work in the msconfig panel or in the service panel. The MSConfig modify the whole configuration of the pc; the service panel can be used to disable/enable the services for the current user, depends. 3- If you has deactivated the internet connection by your device (router, modem, cable) maybe Avast! is searching to go online 'cause the first thing for this program is the download of new updates. I know, 2 minutes are a long time, but I'm trying some hypothesis.
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That is avast! Standard Shield if my memory is still fresh. It will use up a bit more memory than programs like avast! update.
Did you reinstall avast! like I told you? I didn't say unistall avast!, you must have misunderstood me. :-\
I uninstalled it, then reinstall it. The only option was to "change" the installed components so I just went ahead and uninstalled, then reinstalled it again.
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Also a good friend reminded me something: Do you set your computer to idle after a short time (like setting your screensaver to appear in like 2 minutes)?
Nope. I have my computer configured to show a blank screen save and that will happen after 45 minutes.
My computer is set to never go in standby or idle or any of those things. I'll just shut it down when I'm done. :)
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Only 2 things I wish say: 1- If the HD rumor is like a cat-scratching, is not a software problem. 2- Maybe one error was the msconfig. Is NOT the same thing to work in the msconfig panel or in the service panel. The MSConfig modify the whole configuration of the pc; the service panel can be used to disable/enable the services for the current user, depends. 3- If you has deactivated the internet connection by your device (router, modem, cable) maybe Avast! is searching to go online 'cause the first thing for this program is the download of new updates. I know, 2 minutes are a long time, but I'm trying some hypothesis.
Hi, and I thank you all for such quick replies.
Theories you mentioned that I'm sure is not the case:
1. I put both update settings to ask me if their is an update and if any program wants to go online, I get a prompt for name and passworld. So that is not it.
2. I went into msconfig > startup and the only things that should be loading are systray and avast.
I also went into the component services and set components to automatic.
I would never use the actual msconfig. I don't know exactly what you mean.
My hard drive is fine. It doesn't sound like a cat scratching, just as if it's loading or searching for something.
I still would appreciate an answer as to why it's such a chore for avast to load 3 simple providers (internet mail, web, and standard shield)
It doesn't make any sense.
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Well I believe when you first install avast! there was an error while installing it, maybe dealing with running the residential shields during start up. It should only take about a few seconds to run all the shields that you enable. Is it fine now?
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It's not fine now. I reinstalled it yet a third time, enabled all of my service componenents, scandisked, in different orders to see if the problem would resolve...
The problem is when avast loads the three protections I have installed (internet mail, web sheild, resident sheild).
The answer must be out here somewhere.
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chkdsk /r ? try to run it
or:
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ashserv.exe is the kernel of avast! antivirus. Of course it has to run... it's a service. Disable that and you'll disable everything regarding avast!
I've never heard before that someone is having rumble sounds from HD because of avast!. Avast! doesn't write anything on your drive, at least nothing that would take so much time as you mentioned. Also, loading of those 3 providers you have enabled doesn't take a tenth of time you mentioned. It needs few seconds.
Is your VRDB generation enabled and in what conditions ?
EDIT: Also, did you hear those noises from your HD when avast! was completely uninstalled ? I'm not so sure, so I ask...
Also, you may wanna list all security programs you have installed on your system. Do you by any chance, have another antivirus installed on your system ? Are you 100% sure you completely uninstalled AVG prior installing avast! ? 100% sure ?
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re-install avast! and scan using error checking
(go to "My Computers">right click "Local Disk">Go to "Tools" tab>click on "Check Now" on error checking>Place a check on the box that says "Automactically Fix File Sytem Errors" and press "Start")
Note: You might need to restart your computer to do error check, so restart your computer. ;)
If only scandisk actually ever fixed any of my computer's past problems. Scandisk is useless.
.........................................................
So here I am again asking for advice on a program that acts more like a virus than a virus protection utility.
.................................................................................................................................................
AVG never gave me an ounce of these problems, though it did stink protection-wise.
mmm..... we are giving you the help we can. These are your first words about Avast!... I think is not a fine presentation at the first time one ask for help here ...but we have ignored this...
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avast does a pre-emptive scan of many system, program files (and items loaded into memory) to ensure your system is clean. This does take some time and does depend on your system, performance, number of loaded and installed programs, etc. Check the scanned count of the Standard Shield after everything has stabilised.
On my system it takes about 60-90 seconds and the number of scanned files is around 750-850. However there is no sound of a thrashing HDD (Seagate drive), quite as a church mouse.
Disk activity will increase noise levels, however, this shouldn't result in a "I got the same 2 minute "GRRRRRRRRR" from my hard drive." Perhaps you need to do a HDD load test to see if the noise is consistent under load and if so it could be an indication of potential disk problems/failure.
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And also, the model of the HD would tell us a lot. It's well known that Seagate and Maxtor HD are one of the quietest HD out there... however Western Digital HDs are one of those that makes a lot of noise while searching/reading/writting... Great deal in making noise, also have a speed and the size of the harddrive. See just one example:
http://www.storagereview.com/articles/200302/200302276Y200x0_6.html
Also, never forget that if your HD or just your OS partition is fragmented, it will always take a while. Defragment your HDs on a regular basis...
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Hello.
Everything mentioned by everyone is not the problem. I checked all of the things mentioned before i came to this forum.
I'm coming to the conclusion that AVAST needs to go. It scans every little move i make on my computer, it's disruptive and I think that is how it is set up to work.
Sorry folks.
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You have the right of your opinion. I say this: millions of users appreciate the flexibility and the efficience of this program. This is the best reply and you must say "Sorry" to yourself, I think. ;D Good luck!
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I'm coming to the conclusion that AVAST needs to go. It scans every little move i make on my computer, it's disruptive and I think that is how it is set up to work.
avast! is probably the most configurable AV about, certainly that I have ever used. You can tweak the settings so it doesn't scan every little move you make, you will however be a little more vulnerable. It is your computer and your decision on protection V performance, etc. but beware of throwing the baby out with the bath water.
If you are prepared to learn a little more about avast (we are prepared to help, as we have been trying to do), you will see how configurable it is. If you aren't prepared to do this, it will be your loss and good luck with your next AV.
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Hello.
Everything mentioned by everyone is not the problem. I checked all of the things mentioned before i came to this forum.
I'm coming to the conclusion that AVAST needs to go. It scans every little move i make on my computer, it's disruptive and I think that is how it is set up to work.
Sorry folks.
Hey JohnJohn, let me give you a fact here: There are over ten new virus discover each day that totals about over 500 new virus in just one month. Without a Up-to-date Antivirus program that also scans every file or website you visited, your computer will be toasted faster than a toaster toasting your bread. Avast! needs to scan everything you open or visited cause no one knows where a virus lurks in the shadows of the World Wide Web. ;)
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I had the same problem too ! the noise from the hard disk untolerable ??? at start and after...it goes on for ages to no end ... ;Dno way you could use it !it has to be fixed sooner than later .....Iam already migrated .....reached a point I lost all the data !
I am glad without it now ! ???
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I'v never heard of this before If your harddrive is making a grrring type noise it really sounds like
a harddisk drive on the way out. there are some utilities available to test this.HDD are prone to
sudden and unexpected failure. correct me if I'm wrong ??
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I had the same problem too ! the noise from the hard disk untolerable ??? at start and after...it goes on for ages to no end ... ;Dno way you could use it !it has to be fixed sooner than later .....Iam already migrated .....reached a point I lost all the data !
I am glad without it now ! ???
And this has nothing to do with avast!... again... ::) You don't kow how can we use it ? Well, we took some time to configure everything properly and to learn about our antivirus and our internet security. You didn't do that, so every single time you find some small problem, you will migrate to some other antivirus... and btw, leave the traces of your old antivirus in Windows Registry, 'cause I'm pretty sure you didn't take enough time to uninstall it properly as well. I'm not sure you'll find something that suits you... it's always easier to run away from problems, than to try to solve them. So many people in these forums are trying to help people like you, spending their precious spare time, and then all of a sudden, you run away... ::)
Well, be happy with your new antivirus... but one thing we all are 100% sure... are you going to get 24/7 technical support and best of all, completely free of charge ? I'm not so sure about that one...
.....reached a point I lost all the data !
You said it yourself... you've already lost your data... because, your hard drive is dying. See what P3t3rb0nn told you in his previous reply:
If your harddrive is making a grrring type noise it really sounds like a harddisk drive on the way out
Also, as I can see Ala, this is your very first post in these forums... that means, you never even bothered to come here to ask for help, maybe to try to find a solution for your problem... but, now you are here...
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I'v never heard of this before If your harddrive is making a grrring type noise it really sounds like
a harddisk drive on the way out. there are some utilities available to test this.HDD are prone to
sudden and unexpected failure. correct me if I'm wrong ??
This "Grrr" type noise should only be sound if you have just finish scanning your memory, but avast! never did that, only programs like McAfee. :-\ Hmm...
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Hi.
I'm a new user of Avast. I installed the Home Edition yesterday.
I'm on winxp pro, 768mb, PIII processor.
When I installed avast. Everything was fine except that every time I boot my computer, avast would load and my drive would make this irritating noise as if it were doing something major.
I went into msconfig, I disable avast, restarted my comp, and on startup (right after desktop loads) I got the same 2 minute "GRRRRRRRRR" from my hard drive.
IN the task panel, a component of avast was still running, even though I completely disabled it in msconfig.
Why does avast take so long to load/become active each time I boot. I only have web sheild and internet mail enabled. What the heck is it doing???
Likely a bad HDD!!! Thus you shall think about getting another HDD!!!
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Hi.
I'm a new user of Avast. I installed the Home Edition yesterday.
I'm on winxp pro, 768mb, PIII processor.
When I installed avast. Everything was fine except that every time I boot my computer, avast would load and my drive would make this irritating noise as if it were doing something major.
I went into msconfig, I disable avast, restarted my comp, and on startup (right after desktop loads) I got the same 2 minute "GRRRRRRRRR" from my hard drive.
IN the task panel, a component of avast was still running, even though I completely disabled it in msconfig.
Why does avast take so long to load/become active each time I boot. I only have web sheild and internet mail enabled. What the heck is it doing???
I'm sure others may balk at my suggestions below, but I too had a problem with ashserv at one point, but no longer.
If JohnJohn never returns, maybe this may help someone else.
Here is what I did:
dl a fresh copy of avast 4.652 ck to make sure bytes match
8.9 MB (9,240,024 bytes)
alternatively md5 = d843a2b666d95bb9a6fdc8933c44a8f6
1) completely uninstall Avast
2) use jv16 power tools or something like regcleaner to ck and make sure all traces of Avast are gone... you will be pleased to see that the program cleans up very well.
3) do a search for *.tmp
most should be located in \windows\temp
delete the temp files which are older than a couple of days
4) If windows xp has this or equivalent open my computer,
right click your c drive, select properties, use tools to ck for errors on your c drive
if that comes up clean
do a defrag.
4) restart your pc
5) when you are up and running, shut down all non required programs, you can use a process viewer (spybot has one) or ctrl+alt+del
once you are bare bones
6) use start, run to run setupeng.exe
7) use custom install, load only what you need
definitely webshield, standard shield, internet mail etc
do not use the wizard to configure your email scan, if you do, ashMaiServ.exe will start everytime, my experience is this is a resource hog unless all you are doing is downloading mail all day long, I would set to run manual
8) after you successfully load the program and restart
hopefully without grinding sound
+ right click avast in sys tray and check for jAVS update only
when done...
+ right click avast ball again go to program settings and change automatic update to manual
if you want to disable sounds while you are there feel free
+ right click avast again this time go to On-Access Protection Control
+ set up webshield
if you use a proxy use this link:
http://www.avast.com/eng/my_isp_wants_me_to_u.html
or
http://forum.avast.com/index.php?topic=12153.60
under advanced select silent mode
+ terminate standard shield or if you want to keep it running as fail safe then under basic scan take out all (3) of those scans, under advanced scan tab, put check marks beside:
scan on open
always scan wsh files
scan created/modified files - only for files with selected extensions
select default extensions
ok out... test and enjoy!
it worked for me:
b4 i did the above an old ME lap w/ 600 Mghtz Pent II would hang up on start up occasionally so bad desk top would not load
also when I dld eicar.com on my first install ashserv got hung up and would not respond
GL
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It's well known that Seagate and Maxtor HD are one of the quietest HD out there... however Western Digital HDs are one of those that makes a lot of noise while searching/reading/writting...
You're right!!!! I had the same experiences with Seagate, Maxtor and Western Digital.