Avast WEBforum

Consumer Products => Avast Mobile Security for Android => Avast Mobile Security => Beta => Topic started by: asprin on September 23, 2013, 09:36:41 AM

Title: My Asus tablet does not show in MyAvast
Post by: asprin on September 23, 2013, 09:36:41 AM

Hi
I setup my new ASUS Tablet with Mobile Avast but I does not show the in the window My Device.
I only see my Laptop account.

What do I need to correct this problem?

Thanks
Asprin624

Title: Re: My Asus tablet does not show in MyAvast
Post by: Filip Havlicek on September 23, 2013, 10:26:25 AM

Hi,

are you sure this belongs to the beta forum?

Did you connect your mobile installation with the same account?

Filip

Title: Re: My Asus tablet does not show in MyAvast
Post by: asprin on September 23, 2013, 10:41:59 AM

Yes


Asprin

Title: Re: My Asus tablet does not show in MyAvast
Post by: Filip Havlicek on September 23, 2013, 02:44:50 PM

Hi,

can you doublecheck that your Mobile Security installation says it is connected to the account you think it is? It should says so in the Settings.

Filip