Avast WEBforum
Other => Viruses and worms => Topic started by: killadilla on September 24, 2013, 07:41:06 PM
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Dear all,
Yesterday i closed my laptop like i always do.
But this morning when i tried to start it up, it went straight to startup repair. After doing that for more then 15 times ive had enough.
i have alot of important documents and files that i wish to keep.
This is the message i get from diagnostics and repair details:
File: \Windows\System32\Drivers\aswVmm.sys
Status: 0xc000000d
Please help me...
i cant start up in safe mode
I cant go back to an earlier know configuration
and i do not have a image file of my system
im running Windows Professional 7 32 Bit
and i was running a free version of AVAST.
thanks in advance.
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Are you able to go to command prompt under the repair my computer option ?
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yes i can
the command prompt says:
x:\windows\system32>
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i also made a log using FRST.exe
When trying to post the log here...it exceeded the limit.
you can view my log here:
http://pastebin.com/E6LZXuk3
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Could you attach the log as half of it appears to be missing
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Essexboy...!!
it worked..i continued from this thread: http://forum.avast.com/index.php?topic=130961.0
ive loaded your fixlist ( from the notepad) and it works..!!
iam in..!
your fast replies and your expertise is very very very appreciated..!!
thank you thank you thank you....
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The thing to be aware of is that fix removes the service keys for Avast and as the file was corrupt I would recommend a clean install
Lets reinstall Avast
Download Uninstall Utility (http://www.avast.com/uninstall-utility) to your Desktop.
Download the correct version of Avast
Avast Free (http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe)
Avast Pro (http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe)
Avast Internet Security (http://files.avast.com/iavs5x/avast_internet_security_setup.exe)
Avast Premier (http://files.avast.com/iavs5x/avast_premier_antivirus_setup.exe)
Disconnect from the net
Uninstall Avast via control panel
- Run aswClear
- It will offer to reboot to safe mode .. No need to accept that
(https://dl.dropbox.com/u/73555776/aswclear.JPG)
- In the Select Product to Uninstall dropdown choose the version of Avast that is on your system.
- Press Uninstall
- Once complete reboot your system to Normal Mode
- Reinstall Avast
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