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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: burkeam on September 25, 2013, 01:23:33 PM

Title: Multiple Network Adapter - Unknown Devices - sw_aswNdidMP
Post by: burkeam on September 25, 2013, 01:23:33 PM

Hello I get Multiple Network Adapter - Unknown Devices - sw_aswNdidMP. Every time I boot the computer it adds another. after the 1st one I get a driver cannot be installed.
This device is not configured correctly. (Code 1)

Insufficient system resources exist to complete the requested service.


To find a driver for this device, click Update Driver.


I have the latest Avast update and believe the sw_aswNdidMP is something to do with Avast firewall.

Win7. Plenty of resources Q720 1.6ghz, 6GB memory

I delete them all and they start to come back.

Title: Re: Multiple Network Adapter - Unknown Devices - sw_aswNdidMP
Post by: mchain on September 25, 2013, 03:41:08 PM

hi burkeam,

What version of avast!, os, and SP?

Free, Pro, AIS, Premier?  6, 7, 8.0.xxxx, beta?

Title: Re: Multiple Network Adapter - Unknown Devices - sw_aswNdidMP
Post by: burkeam on September 25, 2013, 03:58:22 PM

AIS 8.01497

Title: Re: Multiple Network Adapter - Unknown Devices - sw_aswNdidMP
Post by: mchain on September 25, 2013, 04:06:39 PM

AIS 1497 is beta.

Suggest a repair of avast!  Since info re operating system is missing, cannot specify exact way to perform this, as XP and newer have slightly different ways of accomplishing this.

Please share.

Title: Re: Multiple Network Adapter - Unknown Devices - sw_aswNdidMP
Post by: Asyn on September 25, 2013, 04:08:08 PM

Quote from: mchain on September 25, 2013, 04:06:39 PM

AIS 1497 is beta.

Nope, it's a final.

Title: Re: Multiple Network Adapter - Unknown Devices - sw_aswNdidMP
Post by: burkeam on September 25, 2013, 04:10:23 PM

as in 1st post Win7

Please advise

Title: Re: Multiple Network Adapter - Unknown Devices - sw_aswNdidMP
Post by: Asyn on September 25, 2013, 04:13:23 PM

- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
- Which AV(s) did you use before avast!..??

Title: Re: Multiple Network Adapter - Unknown Devices - sw_aswNdidMP
Post by: burkeam on September 25, 2013, 05:49:11 PM

win7 pro/64 sp1, Everything is updated every Tuesday.
defender is running. Has only block a adware once on 3/2011
I have been using AIS since new - almost 2 year old. Only Avast ever installed on machine. I don't think the free version was ever on this machine

Title: Re: Multiple Network Adapter - Unknown Devices - sw_aswNdidMP
Post by: Asyn on September 25, 2013, 05:51:47 PM

1. Download avast! Internet Security: http://files.avast.com/iavs5x/avast_internet_security_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.

Title: Re: Multiple Network Adapter - Unknown Devices - sw_aswNdidMP
Post by: burkeam on September 25, 2013, 06:44:52 PM

Thanks Asyn,

I had problems but got it to work with a addition to you instructions.
With the instructions I got a  firewall installation error. See attachment.

Did it a 2nd time but after using the uninstall utility I deleted the network adapter driver relating to avast.
The install then worked.
Rebooted machine another 3 time and only see 1 unknown device with the sw_aswNdidMP. Should this be here?

Title: Re: Multiple Network Adapter - Unknown Devices - sw_aswNdidMP
Post by: burkeam on September 25, 2013, 06:45:49 PM

Here the driver errors on the 1st install

Title: Re: Multiple Network Adapter - Unknown Devices - sw_aswNdidMP
Post by: Asyn on September 25, 2013, 06:48:32 PM

Repair avast!:
1. Control Panel -> Add/Remove programs -> avast!
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.

Title: Re: Multiple Network Adapter - Unknown Devices - sw_aswNdidMP
Post by: burkeam on September 25, 2013, 06:58:36 PM

Followed instructions and no change after reboot.
2nd time I deleted the Unknown network adapter 1st then repaired as instructed. It is now gone.

I'll post again if it comes back.

thanks for the help Asyn.

Title: Re: Multiple Network Adapter - Unknown Devices - sw_aswNdidMP
Post by: Asyn on September 25, 2013, 07:00:07 PM

You're welcome.

Title: Re: Multiple Network Adapter - Unknown Devices - sw_aswNdidMP
Post by: burkeam on October 18, 2013, 12:54:45 AM

It came back. Multiple network adapters -unknown device. Noticed when trying to sink phone via USB or wireless. Cannot connect. driver details sw_aswNdisMP

Title: Re: Multiple Network Adapter - Unknown Devices - sw_aswNdidMP
Post by: Asyn on October 18, 2013, 08:17:36 AM

Did you update to V9 already..!?

Title: Re: Multiple Network Adapter - Unknown Devices - sw_aswNdidMP
Post by: burkeam on October 18, 2013, 02:04:51 PM

I did now. Didn't know it was out. Hopefully it corrects this issue