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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: rhonaanderson on October 03, 2013, 10:35:21 AM

Title: Rapport and Avast conflict
Post by: rhonaanderson on October 03, 2013, 10:35:21 AM

I had to call an engineer out to all my home devices as they were all freezing after Microsoft start up.  Diagnosed as a conflict between the most recent update of Rapport and Avast.  Solution is to uninstall both software and reinstall.  Costly exercise if you have to call an engineer.

Title: Re: Rapport and Avast conflict
Post by: Pondus on October 03, 2013, 10:47:14 AM

You say both Software..... What Software?

Title: Re: Rapport and Avast conflict
Post by: rhonaanderson on October 19, 2013, 04:02:17 PM

The avast and rapport (Trusteer) software!!!!  I have an update on the situation.  After uninstalling and then reinstalling rapport and avast the pc's/laptops only worked for a short time.  Eventually I have had to uninstall rapport completely.  I have contacted them and they are aware of this conflict and working to resolve.