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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: jitzyjt on October 19, 2013, 06:10:34 AM

Title: AVAST 2014 installation errors
Post by: jitzyjt on October 19, 2013, 06:10:34 AM
Hey guyz,


I recently updated my avast 8.0.1497 to 9.0.2006 via the gui and update gone ok until it asked me to reboot... I did and the next thing I see when my pc logs in is an error  as in attachment error 1...

I checked on forums and decided to do a clean install of AIS 9.0.2006 ...downloaded avast cleaner boot into safe mode uninstalled product and all its remains restarted twice checked registry and folders for any remains and clicked on the 115mb AIS 2014 file...now a new error pops up while the installation self extracts which is error 2

same error  for online installer also....and its the same for any 2014 products...but i can still install the old AIS ver 8.0.1403 without any problem

i tried 3 or 4 times repairing product from control panel which didnt show any problems....uninstalled using avast cleaner twice or thrice but no luck :(

any help would be appreciated..ty :)
Title: Re: AVAST 2014 installation errors
Post by: jitzyjt on October 19, 2013, 06:23:07 AM
Im using Windows 7 32-bit OS and the action center saying my firewall antispyware and antivirus as AIS and its upto date.....its just the UI i cant control.... in control panel it says im on ver 9.0.2006 which i am atm.....no avast icon on system tray as well...but Avastsvc.exe is running in task manager under system
Title: Re: AVAST 2014 installation errors
Post by: jitzyjt on October 19, 2013, 09:29:24 AM
any reply?  :-\
Title: Re: AVAST 2014 installation errors
Post by: essexboy on October 19, 2013, 12:52:43 PM
Go for a clean install that should rectify all errors

Download Uninstall Utility (http://files.avast.com/iavs9x/avastclear.exe) to your Desktop.
Download the correct version of Avast 
Avast Free (http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe)
Avast Pro (http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe)
Avast Internet Security (http://files.avast.com/iavs9x/avast_internet_security_setup.exe)
Avast Premier (http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe)
Disconnect from the net
Uninstall Avast via control panel

(https://dl.dropbox.com/u/73555776/aswclear.JPG)
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