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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: calcu007 on October 19, 2013, 08:33:50 AM

Title: BSOD with Avas IS in Win 8.1
Post by: calcu007 on October 19, 2013, 08:33:50 AM

I received a BSOD in my Win 8.1 laptop. Where and how upload the dump file?

Title: Re: BSOD with Avas IS in Win 8.1
Post by: Asyn on October 19, 2013, 09:37:57 AM

Quote from: calcu007 on October 19, 2013, 08:33:50 AM

I received a BSOD in my Win 8.1 laptop. Where and how upload the dump file?

You can upload it here: ftp://ftp.avast.com/incoming/ (ftp://ftp.avast.com/incoming/)

Title: Re: BSOD with Avas IS in Win 8.1
Post by: calcu007 on October 20, 2013, 04:41:32 AM

where is the memory dump in win 8?

Title: Re: BSOD with Avas IS in Win 8.1
Post by: Asyn on October 20, 2013, 07:38:22 AM

Quote from: calcu007 on October 20, 2013, 04:41:32 AM

where is the memory dump in win 8?

Press Win + X and click on System.
Next click on “Advance System Settings”.
Under Start up and Recovery, click on Settings.