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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: mokkaman on October 20, 2013, 08:50:03 AM

Title: Avast 2014 slow opening of programs
Post by: mokkaman on October 20, 2013, 08:50:03 AM
I updated to Avast 2014 recently and I clearly find a noticable slowness when opening a program after the update. For example, when i open ccleaner, it will open in 2-3 seconds in first start, with previous avast. But now, it takes around ten seconds to open it. This is the same case with any application you open the first time after booting. It takes long time. If the app is closed and opened second time, it works fast and normally.

I have the same settings in avast 2014 as in prev version. IS this due to some changes in file shield. Note that I have i7 processor and 8gb ram , so u cant blame my system.
Title: Re: Avast 2014 slow opening of programs
Post by: kennyb227 on October 26, 2013, 12:47:48 AM
I have the same system specs and my system is opening programs slower than before the upgrade.
Title: Re: Avast 2014 slow opening of programs
Post by: ank91 on October 27, 2013, 06:20:52 AM
i have same problem here- (avast free- win xp- x86)

i found that if i m connected to internet and try open a program (lets say notepad) first time (since i logged in to windows) the program takes about 5 seconds to appear on screen. and if i open that program second time then it open within a second.

but if i disconnected to internet and open any program (does not matter if it is first or second time) , all programs open within a second. :o


note : i have not installed "web shield" and only file shield installed .
           i have no other security software installed.

did some notice this behavior in avast 2014 ?

Title: Re: Avast 2014 slow opening of programs
Post by: Giraffe on October 27, 2013, 12:41:39 PM
RC2 of 2014, clean install (really good clean-out after Avast's tool and reboot) was fast. Went to RC3 and the slowness appeared, with a spreadsheet in Calc taking about 25s to open first time and about 15s after. With File Shield off, it opened in 11s first time and 7s after.
Apps launched from Quick Launch bar always had a 2s delay; from the Desktop icons there was the same.

Cleared out all of Avast again, installed 2014 Final - same problems.
(BTW, was using Private Firewall).

Another clear-out, installed Comodo AV and FW. I takes a another 100MB of RAM but I have 2GB.
Calc now opens in 11s, no delays with icons, shuts down about 3 - 5s quicker (OK, only form 14s to 9s, no big deal).
Most notable is QuiteRSS - it was about 10 - 12s with Avast and is not 3s!

If this is fixed, I'd still like to use Avast as AV, as I prefer 'no, you can't come in' over Comodo's 'you're in but you may not do anything' approach.
Title: Re: Avast 2014 slow opening of programs
Post by: dprout69 on October 27, 2013, 10:42:43 PM
This slowness started today for me as well... seems intermittent cause now it's not doing it, but earlier today all programs were taking about 10 seconds to open.
Title: Re: Avast 2014 slow opening of programs
Post by: Giraffe on October 28, 2013, 06:52:47 PM
Looks as if Avast Devs can't tell us anything about this - pity, as I'd love to go back to Avast.
Title: Re: Avast 2014 slow opening of programs
Post by: Hyncharas on October 31, 2013, 04:50:33 AM
Though a lot of what concerns me is filesharing/internet-based apps I, too, have noticed Avast 2014 appears to be strangling the CPU.

Clearly the build was released too early if so many people are having issues with it.
Title: Re: Avast 2014 slow opening of programs
Post by: Sirius Black on November 21, 2013, 09:35:13 PM
I have same problem with new version, works so slow in compare with previous one... Shame on you, developers, i've bought three licenses of your product month ago, and hope for same great performance as 8th version did, but totally overhelmed now.
Title: Re: Avast 2014 slow opening of programs
Post by: pompste on November 22, 2013, 08:48:17 AM
Same problem here--slow opening of some programs with avast 2014.
I found if i DISABLE ALL AVAST ONLINE SECURITY SETTINGS from the little icon in the upper right hand corner,that all sites load properly.But it all resets to default settings again after the browser is closed and then reopened.I don`t need this hassle and am looking for a new antivirus program.
Title: Re: Avast 2014 slow opening of programs
Post by: olddog on November 22, 2013, 10:55:56 AM
..I found if i DISABLE ALL AVAST ONLINE SECURITY SETTINGS from the little icon in the upper right hand corner,that all sites load properly.But it all resets to default settings again after the browser is closed and then reopened.

Answered in http://forum.avast.com/index.php?topic=140598.0
Title: Re: Avast 2014 slow opening of programs
Post by: mokkaman on November 29, 2013, 06:47:53 AM
This problem still exists. Wordweb, Internet download manager which are so light also takes long to open. I cant disable avast scanning .exe as it would allow viruses too to execcute. Hope the file system hield gets corrected to resolve this issue. When transient caching and persistent caching are enabled, this issue must not come at all. The freq used programs wont be scanned again and again if these two work properly. I am not sure on what actually went wrong but its really driving me crazy to have programs opening like a minute after opening them !!
Title: Re: Avast 2014 slow opening of programs
Post by: ATOMICO on December 01, 2013, 06:18:26 AM
I have same problem here.

Web/Firefox turned too slow...

Poor programmers.. how is possible?
Title: Re: Avast 2014 slow opening of programs
Post by: esarkay on December 05, 2013, 04:28:55 AM
I have the same problem.  Anything that requires file access has slowed dramatically.  Opening a file or saving a file.  Once the file is open no problem.  I have version 2014.9.0.2008 with 131204-2.  I am using the Windows 7 64-bit OS.  Just wondering if there are any settings that can provide some relief without leaving my system wide open.
Title: Re: Avast 2014 slow opening of programs
Post by: Jack 1000 on December 05, 2013, 12:07:59 PM
The new version is slow to open programs from a fresh reboot on Windows XP.  I had the issue with Avast 2014 on first install.  The program update notification said that Adobe Air was out of date so I got the latest version of that.  I also ran CC Cleaner, and did 2-3 more restarts.  The programs open a little longer than when I had MSE as my Anti-Virus, but going to MS Config and disabling Adobe Air at start up created a much faster boot time for Avast.

Firefox on bootup could open maybe five seconds faster than it does.  On subsequent sessions following the bootup, it is only about three seconds slower.  You guys can also send Help and Feedback to Mozilla Firefox about this issue in the Help section of the browser.  That might help.

Jack
Title: Re: Avast 2014 slow opening of programs
Post by: kodl on December 05, 2013, 05:01:51 PM
It looks like Avast do not know the answer!
Title: Re: Avast 2014 slow opening of programs
Post by: Lisandro on December 08, 2013, 08:48:22 PM
It looks like Avast do not know the answer!
Which answer?
Title: Re: Avast 2014 slow opening of programs
Post by: 129260 on December 09, 2013, 04:51:50 AM
@ tech,

No offense at all, but did you even read the thread? We want to know why avast is slowing down all our programs compared to previous versions...
Title: Re: Avast 2014 slow opening of programs
Post by: Lisandro on December 09, 2013, 02:07:41 PM
Well, I can't help as I can't compare the actual time of loading with the previous ones.
I've reinstalled Windows 8.1 from scratch and it's running very well with avast! No problems on logon and loading programs.
It's really hard to troubleshoot some seconds on delay in a particular system... Who knows what is going on... Although, maybe, some of the avast! programmers could take a look and post here if they have any solution. Sorry.
Title: Re: Avast 2014 slow opening of programs
Post by: kodl on December 10, 2013, 12:50:40 AM
Tech, What answer? If you do not know what answer, I presume you just skipped your daily medication.
Title: Re: Avast 2014 slow opening of programs
Post by: Krel on December 29, 2013, 10:07:16 PM
Anyword on this?  Just checking (sorry to walk a thread from the dead)...
Title: Re: Avast 2014 slow opening of programs
Post by: NoelC on December 29, 2013, 10:50:10 PM
Those of you experiencing problems may think it's slow for everyone.  It's not.  I have Windows 8.1 (running from SSD) and Avast is fully up to date.  I have no delays opening programs.  Most instantly appear.  I literally cannot measure the time.  Some big ones, like Photoshop, open as fast as they ever did.

May I suggest a full uninstall of Avast followed by a run of AvastClear, then a reinstall of Avast.

AvastClear : http://files.avast.com/iavs9x/avastclear.exe

Good luck.

-Noel
Title: Re: Avast 2014 slow opening of programs
Post by: kodl on December 30, 2013, 06:31:05 PM
I have Windows 8.1 Pro (running from SSD) and Avast IS 8.0.1497. After computer starts, Avast is always preventing all installed applications to open constantly. ALWAYS, no matter what I tried to do. After a while, applications will open as usual.
Title: Re: Avast 2014 slow opening of programs
Post by: venturert on December 31, 2013, 03:10:07 AM
I believe this is related to my issue as well.

Can you check whether your CPU usage is around 100% and Avast svc alone takes more than 85% usage memory??


I have opened a new thread on that.. http://forum.avast.com/index.php?topic=143754.0
Title: Re: Avast 2014 slow opening of programs
Post by: steve271 on January 02, 2014, 11:59:53 PM
I have a similar issue with the latest free version I installed a few days ago (2014.9.0.2011).

When I start programs, they seem to start up slowly , and then splash off as if they have shut down, and then open up again a second or two later. The most annoying thing is that any changes I make when they first appear are lost when they re-appear.

This doesn't affect all programs, just quite a lot of them. If I disable AV for ten minutes on the tray icon, it doesn't happen.

Windows XP SP3
Title: Re: Avast 2014 slow opening of programs
Post by: jaycenk on January 07, 2014, 02:06:41 PM
I'm posting out of frustration in hope to show avast that this sucks and is not what I just paid for. I also have this problem with considerable differences between previous version and this hunk of crap. It's so bad I'm read to remove and use one of the Norton lic. files I have and kiss avast good by for good. I have had avast for over 7 years and it has been great up until the previous and current versions. I don't know what the hell possessed them to want to make this product like every other product I all ready didn't want. If I could just at the least go back to the last version I would at this point.  :-\
Title: Re: Avast 2014 slow opening of programs
Post by: Lisandro on January 10, 2014, 02:58:00 PM
this hunk of crap.
And what do you refer to?
I mean, what is your problem now, what is not working now... More details of your system are also needed for proper help.
Title: Re: Avast 2014 slow opening of programs
Post by: kodl on January 11, 2014, 06:28:34 PM
@Tech, read carefully literally hundreds of people complains in this forum. Then you can start to answer all question those people asking. It will be refreshing.
Title: Re: Avast 2014 slow opening of programs
Post by: CraigB on January 11, 2014, 06:44:46 PM
@Tech, read carefully literally hundreds of people complains in this forum. Then you can start to answer all question those people asking. It will be refreshing.
kodl do you actually have any issue or are you just here to troll for Tech's replies to add your own rude and sarcastic remarks  ::)

This topic is also about the 2014 versions and from what you stated earlier your on version 8 which has nothing to do with this topic, from what you have also mentioned about slow start up of programs I to have Windows 8.1 on ssd and my programs open perfectly fine.
Title: Re: Avast 2014 slow opening of programs
Post by: kodl on January 11, 2014, 07:02:54 PM
@ Online craigb, thanx for your constructive answer. Are you just here to defend Avast no matter what? Yes, I have Avast 8.0.1497 installed on Win 8.1 Pro, because after trying Avast 9 for a few days I returned to my current version.Avast 9 is just insane. Why? Read literally hundreds of complains from people who trying to run it! I hope I answered your questions.

"Don't shy away from criticism, because it's healthy and it makes you better at what you do."

Any brainstorm now?
Title: Re: Avast 2014 slow opening of programs
Post by: CraigB on January 11, 2014, 07:21:35 PM
@ Online craigb, thanx for your constructive answer. Are you just here to defend Avast no matter what? Yes, I have Avast 8.0.1497 installed on Win 8.1 Pro, because after trying Avast 9 for a few days I returned to my current version.Avast 9 is just insane. Why? Read literally hundreds of complains from people who trying to run it! I hope I answered your questions.

"Don't shy away from criticism, because it's healthy and it makes you better at what you do."

Any brainstorm now?
Hundreds of complaints ??? I don't know where you are looking or reading but there are definitely not hundreds.

Maybe if you followed the correct instructions for a clean install that might help with any issues, you could also try shutting down services and restarting one at a time to see which one starts your problem re-occurring.

No one here is defending anything, we all know that no product is ever perfect 100% all of the time but at least most of us are here to provide advice and help and try to do so without the heckling hyena's vocalising in the background ::)
Title: Re: Avast 2014 slow opening of programs
Post by: kodl on January 12, 2014, 04:16:46 PM
@craigb, oh yea, HUNDREDS of complains. Go ahead, count them. Thanx for advice about flowing correct instruction. You know, I'm the person who is trying all possible solution, before making any complain. One of my trials was fresh installing Windows 8.1 Pro and then installing Avast 8.0.1497. If that is not enough for you, I did the same think on different computer. Results are completely identical! So, when I'm trying to alert Avast about ONE of many problems I'm "... the heckling hyena's vocalising in the background". Now I know how is Avast handling those complains. You just cleared that for me.
Title: Re: Avast 2014 slow opening of programs
Post by: CraigB on January 12, 2014, 05:04:31 PM
Once you fresh installed 8.1 Pro then you should have installed the latest version, no point remaining with old versions especially when the older versions weren't as well optimised for win8.1.

If you were trying to alert avast to your issue then you would have opened a topic of your own rather than posting in others topics and particularly posting rude and smart arsed remarks to those that are trying to provide help by asking for information, rather than being mature and explaining the details for getting the help you need you are just trolling and being a pest.
Title: Re: Avast 2014 slow opening of programs
Post by: kodl on January 14, 2014, 04:41:43 PM
@craigb, so this is summary from your post: Avast version 8.0.1497 is NOT compatible with Windows 8.1. Let me assure you even Avast 8.0.1497 is NOT compatible with windows 8! I tried both Windows freshly installed and on BOTH version sign was telling me that this version of Avast is NOT COMPATIBLE with this version of Windows. Please feel free to search this forum. Avast stated that version 8.0.1497 IS compatible with Windows 8 and advise everybody to IGNORE that sign. I'm talking about " being mature and explaining the details for getting the help....."
Also, I found that opening a new post and alerting Avast about any issue, will have absolutely no effect on what happen after that.
BTW, did you count/read all those hundreds of complains? Not only about version 9, but even about version 8? You just make my point perfectly clear stating..."you are just trolling and being a pest."
So all those people are just pest for Avast. That's what I tough. You are the one who is NOT mature enough to handle criticism. Now I know.
Again, just for you: "Don't shy away from criticism, because it's healthy and it makes you better at what you do." Have a nice life.
Title: Re: Avast 2014 slow opening of programs
Post by: donpachi on January 15, 2014, 04:36:50 AM
Just registered to say that i experience the same issue with avast making my system slower. I have fresh installation of windows 8.1 pro 64bit(all important windows update files installed) with latest version of avast and i can see avast slow effect even when i right-click on desktop. With avast turned off - i see context menu immediately, but with avast on - i usually have to see spinning blue circle first. I only run web and file shields, btw.

My system is:
Windows 8.1 pro 64 bit,
Core i5 3570k
GTX 760 with latest driver
8gb of ram.
Title: Re: Avast 2014 slow opening of programs
Post by: nariznada on February 16, 2014, 11:10:43 AM
I also had the same problem as those above. [XP-Home, SP3, 3G Ram and over 100G free space on C: drive (less than 2 years old)]
I did a test with Avast's file system shield turned off for ten minutes and all my applications started up normally again (less than a second to open photo viewers, word processors and media players). Once I turned the shield back on my application startup times all slowed way down (anywhere from 8-15 seconds to get a splash screen!).
So, obviously, this is not my system or my hard drive that's causing this slowdown!
After a lot of clicking and testing, I found that if I disabled Reputation Services, it fixed the problem!
I'm not totally sure what protection I'm lacking by having that disabled (I don't use Hardened Mode).
But, at this point, it was either run it that way or find a new AV, because the apps were taking so long to open that I though I had failed to click and would click again - often resulting in two or three instances of the same app open!
Hope this helps others as well!