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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: lion9012 on November 02, 2013, 10:35:07 PM

Title: Problem with virus Evo.Gen
Post by: lion9012 on November 02, 2013, 10:35:07 PM

Hello.
help me please:
yesterday avast has detected file HmNoa.dll in my computer. Avast carantine this file with detect name Evo.Gen.
But when i scan this file by file scanner it's clean. Avast detect it only when i copy this file.

I give a link to file, please, add this file to next virus base update for it was possibly to detect by file scanner.

Thanks!

http://www.sendspace.com/file/rcwt4w (http://www.sendspace.com/file/rcwt4w)

Title: Re: Problem with virus Evo.Gen
Post by: Asyn on November 02, 2013, 10:50:37 PM

You can report a possible FP here: http://www.avast.com/contact-form.php

Title: Re: Problem with virus Evo.Gen
Post by: lion9012 on November 02, 2013, 11:01:34 PM

I sent a file through that form, but I have no answer till this time.
Turn off Avast protect because at all time I receive this message Infected by Evo.Gen.

Title: Re: Problem with virus Evo.Gen
Post by: Asyn on November 02, 2013, 11:31:52 PM

Quote from: lion9012 on November 02, 2013, 11:01:34 PM

I sent a file through that form, but I have no answer till this time.

You might get no answer, but it should get fixed if it's a FP.

Title: Re: Problem with virus Evo.Gen
Post by: lion9012 on November 03, 2013, 05:01:24 PM

I still disable Avast - every time I receive message about Evo-Gen in C:\WINDOWS\system32. I NEED to protect my PC!
Can I receive here some help?

Title: Re: Problem with virus Evo.Gen
Post by: Pondus on November 04, 2013, 11:46:51 AM

Quote

so what i did is i google the filename to confirm that its not a virus ,

you cant confirm that just by googling a name..... if that is all you did

upload file to www.virustotal.com and test with 40+ malware scanners

alternative: www.metascan-online.com / www.jotti.org

Title: Re: Problem with virus Evo.Gen
Post by: lion9012 on November 04, 2013, 09:20:05 PM

can anyone help me here??
on virustotal etc. online scanner file is CLEAN! so I ask to add this file to next virus database for file scanner.

I have attached file, what other problems?

http://www.sendspace.com/file/rcwt4w (http://www.sendspace.com/file/rcwt4w)

if not, i'll be forced change Avast to something better.
so much false detect is unacceptable for modern antivirus products  >:(