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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: pmajhwar on November 05, 2013, 06:03:06 PM

Title: XP is not starting in last known, safe mode, and hanging on aswrvrt.sys
Post by: pmajhwar on November 05, 2013, 06:03:06 PM

Hi,  I have a problem where XP won't boot at all in any of the modes and hangs on aswrvrt.sys when booting in safe mode.

 can anyone help me with this problem.

Title: Re: XP is not starting in last known, safe mode, and hanging on aswrvrt.sys
Post by: pmajhwar on November 05, 2013, 06:10:39 PM

btw i used Reatogo desktop and Farbar Recovery Scan tool and generated FRST file.
PFA attached!

Title: Re: XP is not starting in last known, safe mode, and hanging on aswrvrt.sys
Post by: mchain on November 05, 2013, 06:17:33 PM

Have notified a certified malware expert to help you.  Should be along in a bit.

Title: Re: XP is not starting in last known, safe mode, and hanging on aswrvrt.sys
Post by: essexboy on November 05, 2013, 06:57:44 PM

Quote

Attention: Software hive is missing.

ATTENTION: Software hive is not loaded.

OK from the reatogo desktop open a command prompt and type the following command

chkdsk c: /r

Once it has completed try a normal boot

Title: Re: XP is not starting in last known, safe mode, and hanging on aswrvrt.sys
Post by: pmajhwar on November 06, 2013, 05:56:51 AM

after CHKDSK, rebooted with XP CD and did a repair of existing XP, everything is back to normal.

thank you so much!

Title: Re: XP is not starting in last known, safe mode, and hanging on aswrvrt.sys
Post by: essexboy on November 06, 2013, 02:58:22 PM

Glad that worked :)