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Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: MrRAlan on November 07, 2013, 10:45:43 PM

Title: SMS Filter no longer blocking numbers
Post by: MrRAlan on November 07, 2013, 10:45:43 PM: I have my SMS Filter set to block incoming SMS with Hidden numbers and Unknown numbers. It was working fine but 2 days ago it let a text come thru from my provider. Today, another text came thru. They were from different numbers...both just 5 digit numbers. I updated avast this morning before the 2nd SMS came thru so today's update didn't fix what ever is happening here.
Title: Re: SMS Filter no longer blocking numbers
Post by: MrRAlan on November 13, 2013, 12:53:23 PM: Filip, do you know what is wrong here?
Title: Re: SMS Filter no longer blocking numbers
Post by: Filip Havlicek on November 13, 2013, 01:11:34 PM: Hi,

no. I suggest you enable debug logging (tap 5 times on the version area in Settings-About) and when another text goes through again, send feedback (the sooner the better) via Settings-About-Send feedback and post the ticked ID you get to your email inbox here. I'll take a look at the logs.

Filip
Title: Re: SMS Filter no longer blocking numbers
Post by: Lisandro on November 13, 2013, 07:18:22 PM: Quote from: Filip Havlicek on November 13, 2013, 01:11:34 PM
no. I suggest you enable debug logging (tap 5 times on the version area in Settings-About)
Just a side question: is there a way to disable the debug logging after that?
Title: Re: SMS Filter no longer blocking numbers
Post by: Filip Havlicek on November 13, 2013, 10:06:59 PM: Quote from: Tech on November 13, 2013, 07:18:22 PM
Quote from: Filip Havlicek on November 13, 2013, 01:11:34 PM
no. I suggest you enable debug logging (tap 5 times on the version area in Settings-About)
Just a side question: is there a way to disable the debug logging after that?

Yep, do the same thing again :)

Filip
Title: Re: SMS Filter no longer blocking numbers
Post by: Lisandro on November 14, 2013, 11:24:02 AM: Quote from: Filip Havlicek on November 13, 2013, 10:06:59 PM
Quote from: Tech on November 13, 2013, 07:18:22 PM
Quote from: Filip Havlicek on November 13, 2013, 01:11:34 PM
no. I suggest you enable debug logging (tap 5 times on the version area in Settings-About)
Just a side question: is there a way to disable the debug logging after that?

Yep, do the same thing again :)

Filip
Thanks!
Title: Re: SMS Filter no longer blocking numbers
Post by: MrRAlan on November 14, 2013, 12:50:03 PM: Quote from: Filip Havlicek on November 13, 2013, 01:11:34 PM
Hi,

no. I suggest you enable debug logging (tap 5 times on the version area in Settings-About) and when another text goes through again, send feedback (the sooner the better) via Settings-About-Send feedback and post the ticked ID you get to your email inbox here. I'll take a look at the logs.

Filip

It could be a long time before another text comes in. What negative effects will debug logging have leaving it on for a very long time?
Title: Re: SMS Filter no longer blocking numbers
Post by: Filip Havlicek on November 14, 2013, 12:57:50 PM: Your phone/AMS might get a tiny little bit slower and/or battery might deplete a bit faster (I personally don't notice it at all and I have it always on). Otherwise nothing.

Filip