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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: egyptian hak on November 08, 2013, 05:14:37 PM

Title: problem wirh licence
Post by: egyptian hak on November 08, 2013, 05:14:37 PM
i have a problem with avast licence recommendation site

i sent 22 invitation to my friends and reached to 21 points , so i  must win a free licence of internet security 3 years as this pict
(http://i43.tinypic.com/fwrmu8.png)
but when i download the licence i found it 2 years only  expire at 2015 instead of 2016 it must expire 11.06.2016 
but i found it expire 11.06.2015 (2 years) only why this ?

any one help me
Title: Re: problem wirh licence
Post by: Para-Noid on November 08, 2013, 05:47:07 PM
You will receive "credit" for each new download once each is installed.
avast must be completely installed before you will reap the benefits. 
It's based on installs and not on downloads. Once they are installed and
receiving updates you will get the license upgrade.  :)

edit: Oops my bad!

Try using http://www.avast.com/contact-form.php
Title: Re: problem wirh licence
Post by: egyptian hak on November 08, 2013, 08:22:01 PM
You will receive "credit" for each new download once each is installed.
avast must be completely installed before you will reap the benefits. 
It's based on installs and not on downloads. Once they are installed and
receiving updates you will get the license upgrade.  :)

edit: Oops my bad!

Try using http://www.avast.com/contact-form.php

i  knew that i am also received 21 points for each installed program so i must get a 3 years licence but somethin wrong is happened it  was 2 years
 
Title: Re: problem wirh licence
Post by: Para-Noid on November 08, 2013, 08:36:47 PM
I went off in an odd direction...sorry about that.

Did you try using the avast contact form (http://www.avast.com/contact-form.php)?
Title: Re: problem wirh licence
Post by: egyptian hak on November 09, 2013, 09:37:30 AM
I went off in an odd direction...sorry about that.

Did you try using the avast contact form (http://www.avast.com/contact-form.php)?

yes i contact him but no reply yet