Avast WEBforum
Business Products => Archive (Legacy) => Avast Business => Avast Endpoint Protection => Topic started by: bwsanders on November 11, 2013, 10:56:22 PM
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I have an employee who got some virus that turned off the avast service and I can't seem to scan his machine through aea or through avast on his machine either.
I ran anti malware it found 2 viruses and got rid of them but I'm still stuck unable to update his program and vps for future scans and get him back online.
any thoughts?
Thanks!!!!
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Have you checked to see if it disabled avast! in your system services? Can you manually start the avast! services? If not, try running a repair through add/remove programs.
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the AV installation has been compromised.
Use the Avast uninstaller tool to remove the current installation and redeploy from EAE (or manually install) to have a secure installation.