Avast WEBforum

Consumer Products => Avast Mobile Apps => Avast Backup for Android => Topic started by: kennymann on November 13, 2013, 01:07:04 AM

Title: Avast Backup
Post by: kennymann on November 13, 2013, 01:07:04 AM
I am completely frustrated.  I recently renewed my license for Avast BAckup, but every time I try to use the program, I get the message that my license has expired.  I call the phone number for Avast total support, which I also purchased for almost $200, and they tell me that after all, they are not "total" and that I have to call somewhere else for Avast Backup help.  i call the number hey give me - it is not working.  I call back - they tell me I have to look for Avast Backup Support at www.support@avast.com.

They told me I need a ticket number, which I got, and they sent me an email that is labelled " NEED LICENSE FOR AVAST BACKUP but actually sends me the license - AGAIN - for Avast Antivirus.


There is no specific support for Avast BAckup, no phone number to call and no one seems to know what I'm talking about!

I am very anxious to backup a ton of stuff on my computer before it's too late and I REALLY WANT TO KNOW how to insert the license for Avast BAckup and where to get it. 

Please help!  I am beyond frustrated and ahve already spent way too much time on this.
Title: Re: Avast Backup
Post by: Filip Havlicek on November 13, 2013, 07:51:57 AM

are you referring to avast! Backup on Windows or on Android? Cause you got me confused a little bit there.