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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Tetsuo on November 14, 2013, 03:09:28 PM

Title: Google Analytics code in Avast GUI?
Post by: Tetsuo on November 14, 2013, 03:09:28 PM
Hello,

I suspect there's some Google Analytics code in the GUI (or something like that, I'm not a programmer).

Should I be right, could you please tell me how to disable it?
I can recall some other user asked the same question  months ago, during the beta-testing.

Best regards
Title: Re: Google Analytics code in Avast GUI?
Post by: Tetsuo on November 18, 2013, 09:42:24 PM
Anyone from Avast (or the guy who asked before/someone who knows)?
Title: Re: Google Analytics code in Avast GUI?
Post by: Secondmineboy on November 18, 2013, 09:44:00 PM
Why do you think that there is Google analytics code in Avast?
Title: Re: Google Analytics code in Avast GUI?
Post by: Arnold72 on November 18, 2013, 10:04:25 PM
Open the interface and then scrutinize the web shield readings...Indeed there are google analytic activity occuring.
Title: Re: Google Analytics code in Avast GUI?
Post by: Tetsuo on November 19, 2013, 01:19:17 PM
Thanks,  Arnold72.

Anyway, as I said before, I can recall some other user asked the same question during the beta-testing. Someone from Avast replied, but I can't remember anything more - well, to be honest, I remember he confirmed there's some Google Analytics code somewhere in the GUI...

EDIT: added some info
Title: Re: Google Analytics code in Avast GUI?
Post by: ank91 on November 19, 2013, 01:45:15 PM
avast 9.0.2008 free x86.
I have also noticed some spy activity here-

I have noticed that once you open avast interface it begins to connect google (1e100.net) servers. :o

I just run netstat -b command and got this-->

Code: [Select]
  Proto  Local Address          Foreign Address        State           PID
  TCP    win-pc:1618            a118-214.142-13.deploy.akamaitechnologies.com:https  ESTABLISHED     2860
  [AvastUI.exe]

  TCP    win-pc:1619            bom03s01-in-f30.1e100.net:https  ESTABLISHED     2860
  [AvastUI.exe]

  TCP    win-pc:1620            bom03s01-in-f30.1e100.net:https  ESTABLISHED     2860
  [AvastUI.exe]

  TCP    win-pc:1621            a118-214.142-13.deploy.akamaitechnologies.com:https  ESTABLISHED     2860
  [AvastUI.exe]

  TCP    win-pc:1622            a118-214.142-13.deploy.akamaitechnologies.com:https  ESTABLISHED     2860
  [AvastUI.exe]

  TCP    win-pc:1623            bom03s02-in-f0.1e100.net:http  ESTABLISHED     2860
  [AvastUI.exe]



But when i add these lines in my host file (c:\windows\system32\drivers\etc\host), avastui.exe stopped its activity. 8)

Code: [Select]
# block Google Analytics via host file#
127.0.0.1 pagead.googlesyndication.com
127.0.0.1 pagead2.googlesyndication.com
127.0.0.1 adservices.google.com
127.0.0.1 ssl.google-analytics.com
127.0.0.1 www.google-analytics.com
127.0.0.1 imageads.googleadservices.com
127.0.0.1 imageads1.googleadservices.com
127.0.0.1 imageads2.googleadservices.com
127.0.0.1 imageads3.googleadservices.com
127.0.0.1 imageads4.googleadservices.com
127.0.0.1 imageads5.googleadservices.com
127.0.0.1 imageads6.googleadservices.com
127.0.0.1 imageads7.googleadservices.com
127.0.0.1 imageads8.googleadservices.com
127.0.0.1 imageads9.googleadservices.com
127.0.0.1 partner.googleadservices.com
127.0.0.1 www.googleadservices.com
127.0.0.1 apps5.oingo.com
127.0.0.1 www.appliedsemantics.com
127.0.0.1 service.urchin.com


strange! :o
I think avast downloads ads from somewhere and then shows them in its UI. ::)


Title: Re: Google Analytics code in Avast GUI?
Post by: Charyb on November 19, 2013, 02:03:23 PM
Hi Tetsuo,
Here is the comment from Vlk regarding Google analytics. -> http://forum.avast.com/index.php?topic=126470.msg950033#msg950033
Title: Re: Google Analytics code in Avast GUI?
Post by: Tetsuo on November 19, 2013, 02:19:45 PM
Thank you very much for the help, Charyb.

So, I was right. The avast UI contains an analytics module.
Title: Re: Google Analytics code in Avast GUI?
Post by: seeker15 on November 19, 2013, 03:03:22 PM
Thank you very much for the help, Charyb.

So, I was right. The avast UI contains an analytics module.

Yes, it does. At first I was worried about this unsolicited connection requests but then I found out that the interface use GA to monitor how we use the interface. It can be uncomfortable for some. It is for me so I blocked access altogether. Any unnecessary interaction is unacceptable! If avast needs feedback about how we use the interface, we would provide them happily but not this way. Well, avast do not even listen to most of the users. The new GUI is the example. But that's ok and it looks ok too!
Title: Re: Google Analytics code in Avast GUI?
Post by: DavidR on November 19, 2013, 03:08:21 PM
Open the interface and then scrutinize the web shield readings...Indeed there are google analytic activity occuring.

I doubt that you can use this as any degree of accuracy that there is any traffic related to the avastUI. Many sites use google analytics so that is the traffic activity you are seeing in web shield related activity.

Thank you very much for the help, Charyb.

So, I was right. The avast UI contains an analytics module.

Since that topic is from June and relates to avast 8, there is no confirmation that avast 9 does also.

In all honesty the avast 9 UI needs all the help it can get by using google analytics, as it really isn't intuitive, nowhere as user friendly and easy to find things as in the avast 8 UI.
Title: Re: Google Analytics code in Avast GUI?
Post by: Tetsuo on November 19, 2013, 03:40:03 PM
Since that topic is from June and relates to avast 8, there is no confirmation that avast 9 does also.

You can see the traffic looking at Statics/Your Stats for a while. Or better, you can use HostsServer's log feature (abelhadigital.com).
Title: Re: Google Analytics code in Avast GUI?
Post by: cooby on November 19, 2013, 04:05:49 PM
It's been like this for ages, see http://forum.avast.com/index.php?topic=109668.0 posts 4, 7 and others. It's not related to using GUI, just updating definitions.

attached log from yesterday - note that google analytics fails - that's because I use HOSTS file

Title: Re: Google Analytics code in Avast GUI?
Post by: abruptum on November 19, 2013, 04:16:08 PM
Is it possible to block Google Analytics  with Avast website blocking ?
Something like *.google-analytics.com* ?
Title: Re: Google Analytics code in Avast GUI?
Post by: DavidR on November 19, 2013, 04:17:14 PM
Since that topic is from June and relates to avast 8, there is no confirmation that avast 9 does also.

You can see the traffic looking at Statics/Your Stats for a while.
Or better, you can use HostsServer's log feature (abelhadigital.com).

Sorry the traffic in the Statistics isn't detailed enough to tell the origin of the request (which is being checked by the web shield). I honestly don't know if the avastui traffic would be being redirected through the web shield.

Unfortunately I have never used HostsServer, so I can't say or check.

But as I have said the UI really needs all the help it can get (too many levels and not intuitive) on how users navigate it.
Title: Re: Google Analytics code in Avast GUI?
Post by: seeker15 on November 19, 2013, 04:17:28 PM
Quote
It's not related to using GUI, just updating definitions.

Seriously? Avastui.exe had nothing to do with updating definitions. It simply does not have any function that would require it to connect to internet for the antivirus to work. It does however require internet connection when you want to see global stats and trace IP address. An easy process would be to block avastui.exe in firewall and see the firewall logs. You can determine to which IP address it constantly tries to connect, Use that to find the domain name and it will turn out to be google analytics and another server within your region (I found this for a different IP it tries to connect). But be sure, it does not take part in updating virus definition.
Title: Re: Google Analytics code in Avast GUI?
Post by: cooby on November 19, 2013, 04:26:41 PM
I just followed up this thing a little through some old logs and the current one.
Not that it bothers me.
It seems to occur within seconds after definitions update. I GUESS that it is linked to the slideup informing that the update occurred. The slideup usually contains suggestions to install something else, and that could be where google analytics comes into play, where avast simply wants to know what we select or don't.
The other log that I looked at is Setup.log - that's where I get the timing from.
Title: Re: Google Analytics code in Avast GUI?
Post by: cooby on November 19, 2013, 09:18:29 PM
Confirming my earlier observations and guesses, I just caught it in action, first occurence today - see the connection I see between updating and analytics in these log extracts
Title: Re: Google Analytics code in Avast GUI?
Post by: Tetsuo on November 19, 2013, 09:39:49 PM
As far as I could have understood looking at my system, the activity seemed not related exclusively to the update process. Hopefully, someone from Avast will join the conversation soon.
Title: Re: Google Analytics code in Avast GUI?
Post by: seeker15 on November 20, 2013, 08:26:12 AM
As far as I could have understood looking at my system, the activity seemed not related exclusively to the update process. Hopefully, someone from Avast will join the conversation soon.

There is no question of avast joining the discussion. An avast moderator had already cleared why google analytics are embedded in the GUI.
http://forum.avast.com/index.php?topic=126470.msg950033#msg950033

So, if you don't want such unnecessary connections, you can block the program through firewall. There is no harm in it except impacting two functionality as far as I know. 1. Global Stats, 2. IP tracing (maybe)
Title: Re: Google Analytics code in Avast GUI?
Post by: Tetsuo on November 20, 2013, 02:19:55 PM
The "Avast person" you mentioned was Vlk. At that time he wrote:

"Still, if you are uncomfortable sharing this data with us (i.e. you don't want, for any reason, us to see how you navigate through the Avast UI), there's ways to suppress this feature. Let me know if you need more details".
Title: Re: Google Analytics code in Avast GUI?
Post by: seeker15 on November 20, 2013, 03:03:06 PM
So, you want to know how to suppress it?
Title: Re: Google Analytics code in Avast GUI?
Post by: Tetsuo on November 20, 2013, 05:23:03 PM
This is the Avast support forum. I'd like to receive some official directions and information from the Avast Team about the tracking module present in their security software.
Title: Re: Google Analytics code in Avast GUI?
Post by: Tetsuo on November 24, 2013, 01:26:31 PM
Besides this thread, ten days ago I submitted a Ticket to the Avast! support, but I've received no reply.
Title: Re: Google Analytics code in Avast GUI?
Post by: CitizenOfTheWorld on November 24, 2013, 09:26:10 PM
Since that topic is from June and relates to avast 8, there is no confirmation that avast 9 does also.

You can see the traffic looking at Statics/Your Stats for a while.
Or better, you can use HostsServer's log feature (abelhadigital.com).

Sorry the traffic in the Statistics isn't detailed enough to tell the origin of the request (which is being checked by the web shield). I honestly don't know if the avastui traffic would be being redirected through the web shield.

Unfortunately I have never used HostsServer, so I can't say or check.

But as I have said the UI really needs all the help it can get (too many levels and not intuitive) on how users navigate it.

Sorry DavidR, But I have conclusive proof in the form of a screen cap where Comodo shows that avast emergency update is trying to access google with no internet browser running what-so-ever.  It does this during bootup!
Title: Re: Google Analytics code in Avast GUI?
Post by: DavidR on November 24, 2013, 10:48:27 PM
There is absolutely nowhere I mention anything about comodo or other sources, simply that the avast statistics have insufficient information to determine what made the connection if it is being routed through the web shield. It might possibly give more information in the AIS firewall logs (or other such sources) , but the avast statistics are sadly lacking in detailed information.
Title: Re: Google Analytics code in Avast GUI?
Post by: CitizenOfTheWorld on November 24, 2013, 10:58:41 PM
There is absolutely nowhere I mention anything about comodo or other sources, simply that the avast statistics have insufficient information to determine what made the connection if it is being routed through the web shield. It might possibly give more information in the AIS firewall logs (or other such sources) , but the avast statistics are sadly lacking in detailed information.

It doesn't matter what source is more reliable than another, just the fact that it's true!
Title: Re: Google Analytics code in Avast GUI?
Post by: ram1220 on November 24, 2013, 11:00:35 PM
 Maybe this is why Avast holds my computer hostage for a few minutes after every reboot. It has done this every version after version 4. I have tried everything but I simply can not do anything with my computer for 2 to 3 minutes until Avast releases it.
  So yes I would like instructions on how to disable analytics. please.
Title: Re: Google Analytics code in Avast GUI?
Post by: -midnight on November 24, 2013, 11:12:31 PM
 ??? ???
Title: Re: Google Analytics code in Avast GUI?
Post by: DavidR on November 24, 2013, 11:13:37 PM
There is absolutely nowhere I mention anything about comodo or other sources, simply that the avast statistics have insufficient information to determine what made the connection if it is being routed through the web shield. It might possibly give more information in the AIS firewall logs (or other such sources) , but the avast statistics are sadly lacking in detailed information.

It doesn't matter what source is more reliable than another, just the fact that it's true!

I'm not arguing if it is true or not, just that those looking in the avast statistics are looking in the wrong place as the information isn't detailed enough.
Title: Re: Google Analytics code in Avast GUI?
Post by: DavidR on November 24, 2013, 11:17:24 PM
??? ???

Yes, but that doesn't give the originator, browse the web and you are going to get hundreds of scans by the web shield as all page requests in the browser get routed through the localhost proxy. But it doesn't say what originated the connection.

Which is the very thing I have been banging on about in this topic, the avast statistics are sadly lacking in detail.
Title: Re: Google Analytics code in Avast GUI?
Post by: -midnight on November 24, 2013, 11:20:06 PM
??? ???

Yes, but that doesn't give the originator, browse the web and you are going to get hundreds of scans by the web shield as all page requests in the browser get routed through the localhost proxy. But it doesn't say what originated the connection.

Which is the very thing I have been banging on about in this topic, the avast statistics are sadly lacking in detail.

Sorry.  :-[
Title: Re: Google Analytics code in Avast GUI?
Post by: CitizenOfTheWorld on November 24, 2013, 11:27:03 PM
There is absolutely nowhere I mention anything about comodo or other sources, simply that the avast statistics have insufficient information to determine what made the connection if it is being routed through the web shield. It might possibly give more information in the AIS firewall logs (or other such sources) , but the avast statistics are sadly lacking in detailed information.

It doesn't matter what source is more reliable than another, just the fact that it's true!

I'm not arguing if it is true or not, just that those looking in the avast statistics are looking in the wrong place as the information isn't detailed enough.
Well in this case the OP's, that you addressed, indication was correct, so I guess he got lucky, huh?
Title: Re: Google Analytics code in Avast GUI?
Post by: cooby on November 25, 2013, 01:59:08 AM
Since my last posts here, the other day, when I unchecked analytics in HOSTS file to permit connections, there was a successful connection to google during definitions/emergency update.
See log extracts and a screen shot from the firewall. That qg...1e100.net server is google. The firewall log with all avast apps logged (except service) is for the benefit of DavidR who, seems, so far, hasn't been convinced that google is in the picture - ie100.net is google's connection with markmonitor.

I'm glad Avast logs things, and hope they never stop doing so even if complaints come in.

From Setup.log
Quote
20.11.2013   20:55:55.000   1384998955   system   Executing:AvastEmUpdate.exe /updater
20.11.2013   20:55:55.000   1384998955   system   Executed:AvastEmUpdate.exe /updater
20.11.2013   20:55:55.000   1384998955   general   Return code: 0x20000000 [Something done]
20.11.2013   20:55:55.000   1384998955   general   Stopped: 20.11.2013, 20:55:55
From eventlog.log
Quote
11/20/2013   8:55:59 PM   The virus definitions have been automatically updated to version 131120-0
From HtmlRemoteContent.log
Quote
11/20/2013, 20:56:04    WinHttpReadData returned  200 for: http://s.program.avast.com/api/?action=1&p_aas=0&p_adc=0&p_adi=-1&p_adp=0000&p_age=109&p_cid=1&p_cpu=-1.0&p_cpv=134219225&p_elm=80&p_fib=-1&p_fsh=11.7&p_hid=cf722c1c-b7e2-43d4-a6ab-9efa5dd4bd42&p_idw=0&p_iid=0&p_inf=2&p_lan=1033&p_lci=1033&p_let=24&p_lex=285&p_lic=0&p_lid=en-us&p_lng=en&p_lqa=0&p_lqe=0&p_lst=0&p_lsu=24&p_man=0&p_mdc=0&p_osv=5.1&p_pro=0&p_ram=894&p_reh=800&p_rew=1280&p_vbd=1497&p_vep=8&p_ves=0&p_wdc=0&p_wei=-1.0&p_wnf=0
11/20/2013, 20:56:05    WinHttpReadData returned  200 for: http://static.avast.com/program/api/images/mkt/toaster-mobile/bg.png
11/20/2013, 20:56:05    WinHttpReadData returned  200 for: http://static.avast.com/program/api/images/button_blue_36.png
11/20/2013, 20:56:05    WinHttpReadData returned  200 for: http://static.avast.com/program/api/images/mkt/toaster-mobile/fms.png
11/20/2013, 20:56:05    WinHttpReadData returned  200 for: http://www.google-analytics.com/__utm.gif?utmn=8163700247&utmac=MO-1405551-20&utmwv=4.4sh&utmp=%2Ffa-80%2Fen-us%2F30%2Ftoaster-virus-update_t5_70_mkt-mobile2.html&utmcc=__utma%3D999.999.999.999.999.1%3B&utmvid=0x41c509ad94987168&utmr=-
11/20/2013, 20:56:05    WinHttpReadData returned  200 for: http://www.google-analytics.com/__utm.gif?utmn=0127462121&utmac=MO-1405551-13&utmwv=4.4sh&utmp=%2Ffa-80%2Fen-us%2F0%2Fother%2Ftoaster-virus-update_t5_70_mkt-mobile2_AV.html&utmcc=__utma%3D999.999.999.999.999.1%3B&utmvid=0xc84e17efafea67c9&utmr=-
From my firewall - can't insert here, see screenshot below

That said,
1. Avast is free and wonderful. If this was a paid product I might be annoyed, somewhat. Somewhat because the quoted vlk explanation suffices for me.
2. If you don't trust a security product, even one of the 3 best in the world, ditch it and get another. It's no brainer.

Edit: corrected where the quotes are
Title: Re: Google Analytics code in Avast GUI?
Post by: DavidR on November 25, 2013, 03:03:29 AM
Wrong, I know that if you are using google-analytics (as many sites do) be that for collation of website traffic stats or other traffic the data has to be stored on the google-analytics.com to be able to access the data.

In this case the collation of how users navigate through the avastUI so that it can be analysed by avast to improve the avastUI.

My only issue is that people were trying to use the avastUI statistics to find access to google-analytics, the problem being that traffic could come from multiple sources, not just the avastUI.exe if it even records connections/traffic from avastUI.exe as these may not go through the web shield proxy. So it is the statistics as a source of information for this which I'm saying is not good.

Other sources firewall logs if the firewall is capable of recording the parent process (some can't) and not just recording the web shield proxy as the parent process (if the avastUI traffic is redirected through the proxy). There are a number of sniffer packages that are equally as good at detecting this.
Title: Re: Google Analytics code in Avast GUI?
Post by: cooby on November 25, 2013, 05:56:30 AM
...So it is the statistics as a source of information for this which I'm saying is not good.

Other sources firewall logs if the firewall is capable of recording the parent process (some can't) and not just recording the web shield proxy as the parent process (if the avastUI traffic is redirected through the proxy). There are a number of sniffer packages that are equally as good at detecting this.

Thanks for the clarification. Now I got it :)
Title: Re: Google Analytics code in Avast GUI?
Post by: Tetsuo on November 25, 2013, 03:40:17 PM
Well in this case the OP's, that you addressed, indication was correct, so I guess he got lucky, huh?

hahahaha

Well, I checked it with Online Armor and HostsServer - among the others.  I'm not a programmer and I only wanted to receive an official reply from the Avast Team - not arguing with Avast fanboys. Also, I could recall some other user asked the same question  months ago.

These are the main reasons why initially I preferred to mention only the Statistics and HostsServer: I was expecting an official reply from Avast team, they should know how their program works, I guess.
My first though was: "no reasons to give Avast evidences, if I should be right they already know. Just be polite and humble.


So I wrote:

I suspect there's some Google Analytics code in the GUI (or something like that, I'm not a programmer).
Should I be right, could you please tell me how to disable it?


When DavidR at some point said there is no confirmation that Avast 9 like Avast 8 has also a tracking module, I simply suggested to check the statistics or use something like HostsServer - just because I was not interested in giving evidences to other users or arguing with them: that was not the point of my thread - wrong move, I know. Avast fanboys always lie in wait, hijacking the main questions, justifying everything.


P.S., sorry for my poor English

EDIT: typo

Title: Re: Google Analytics code in Avast GUI?
Post by: ram1220 on November 26, 2013, 01:05:18 AM
 So once again in plain English. Is there a way to disable Google Analytics? I DO NOT want my AV to spy on me. I don't care what the info is used for.
Title: Re: Google Analytics code in Avast GUI?
Post by: -midnight on November 26, 2013, 01:29:20 AM
You can block it with Ghostery.
Title: Re: Google Analytics code in Avast GUI?
Post by: DavidR on November 26, 2013, 01:36:29 AM
You can block it with Ghostery.

That won't work for what is being requested. Ghostery is a browser add-on and only works with browser traffic. The use of google-analytics to monitor the avastUI (for usability, etc.) is totally different.

google-analytics.com can be blocked in a users firewall or the HOSTS file. This should work in all instances browser or otherwise, including its use by avast to monitor the avastUI usability.
Title: Re: Google Analytics code in Avast GUI?
Post by: CitizenOfTheWorld on November 26, 2013, 09:43:38 PM
avast 9.0.2008 free x86.
I have also noticed some spy activity here-

I have noticed that once you open avast interface it begins to connect google (1e100.net) servers. :o

I just run netstat -b command and got this-->

Code: [Select]
  Proto  Local Address          Foreign Address        State           PID
  TCP    win-pc:1618            a118-214.142-13.deploy.akamaitechnologies.com:https  ESTABLISHED     2860
  [AvastUI.exe]

  TCP    win-pc:1619            bom03s01-in-f30.1e100.net:https  ESTABLISHED     2860
  [AvastUI.exe]

  TCP    win-pc:1620            bom03s01-in-f30.1e100.net:https  ESTABLISHED     2860
  [AvastUI.exe]

  TCP    win-pc:1621            a118-214.142-13.deploy.akamaitechnologies.com:https  ESTABLISHED     2860
  [AvastUI.exe]

  TCP    win-pc:1622            a118-214.142-13.deploy.akamaitechnologies.com:https  ESTABLISHED     2860
  [AvastUI.exe]

  TCP    win-pc:1623            bom03s02-in-f0.1e100.net:http  ESTABLISHED     2860
  [AvastUI.exe]



But when i add these lines in my host file (c:\windows\system32\drivers\etc\host), avastui.exe stopped its activity. 8)

Code: [Select]
# block Google Analytics via host file#
127.0.0.1 pagead.googlesyndication.com
127.0.0.1 pagead2.googlesyndication.com
127.0.0.1 adservices.google.com
127.0.0.1 ssl.google-analytics.com
127.0.0.1 www.google-analytics.com
127.0.0.1 imageads.googleadservices.com
127.0.0.1 imageads1.googleadservices.com
127.0.0.1 imageads2.googleadservices.com
127.0.0.1 imageads3.googleadservices.com
127.0.0.1 imageads4.googleadservices.com
127.0.0.1 imageads5.googleadservices.com
127.0.0.1 imageads6.googleadservices.com
127.0.0.1 imageads7.googleadservices.com
127.0.0.1 imageads8.googleadservices.com
127.0.0.1 imageads9.googleadservices.com
127.0.0.1 partner.googleadservices.com
127.0.0.1 www.googleadservices.com
127.0.0.1 apps5.oingo.com
127.0.0.1 www.appliedsemantics.com
127.0.0.1 service.urchin.com


strange! :o
I think avast downloads ads from somewhere and then shows them in its UI. ::)

I'm sure you're aware, but in firefox, when the two check boxes shown Here (http://i187.photobucket.com/albums/x171/JoBrCo/GoogleListofbadsites-r.jpg) are checked, it phones that domain of Googles, that's circled, and checks their list of bad sites.  If one turns them off, or blocks them, then they don't afford the protection they supposedly offer, the question is, does one truly require such protection, some maybe, I can only speak for myself.  And I advice that no one allows me to speak for them, always know for yourself!  The only way one can be sure!
Title: Re: Google Analytics code in Avast GUI?
Post by: Tetsuo on December 02, 2013, 03:27:21 PM
At this point I'm going to ask for some advice, but also opinions, somewhere else on the Internet.
Many thanks to all the users that kindly provided useful information about the issue.
 
Title: Re: Google Analytics code in Avast GUI?
Post by: Tetsuo on December 10, 2013, 02:45:08 PM
Just a quick update. Here is the reply I received today - after almost one month - for my support ticket:

[My question was: I found out that Avast has a tracking module which uses  Google Analytics code (at least) in the GUI.
Could you please tell me how to disable it?]

<< Hello,

Thank you for contacting our support center with your concerns.
I cannot as I do not know anything about it or such avast! behaviour.

Best Regards,


Petr Bucek
Technical Support

AVAST Software a. s.
Budějovická 1518/13A
140 00 Prague, Czech Republic >>





Thanks, Mr Bucek! Now my faith in Avast Software is absolutely restored!!


Title: Re: Google Analytics code in Avast GUI?
Post by: seeker15 on December 10, 2013, 08:38:15 PM

<< Hello,

Thank you for contacting our support center with your concerns.
I cannot as I do not know anything about it or such avast! behaviour.

Best Regards,


Petr Bucek
Technical Support

AVAST Software a. s.
Budějovická 1518/13A
140 00 Prague, Czech Republic >>




Haha this made my day! Thank you :D
Title: Re: Google Analytics code in Avast GUI?
Post by: Tetsuo on December 10, 2013, 09:23:40 PM
Haha this made my day! Thank you :D

You're quite welcome! :D
Title: Re: Google Analytics code in Avast GUI?
Post by: Arnold72 on December 11, 2013, 12:25:01 AM
Even avast doesnt know about the google tracking activity LOL..!!!
Title: Re: Google Analytics code in Avast GUI?
Post by: cooby on December 11, 2013, 05:39:33 AM
Just a quick update. Here is the reply I received today - after almost one month - for my support ticket:

[My question was: I found out that Avast has a tracking module which uses  Google Analytics code (at least) in the GUI.
Could you please tell me how to disable it?]

<< Hello,

Thank you for contacting our support center with your concerns.
I cannot as I do not know anything about it or such avast! behaviour.

Best Regards,

Petr Bucek
Technical Support

AVAST Software a. s.
Budějovická 1518/13A
140 00 Prague, Czech Republic >>


Thanks, Mr Bucek! Now my faith in Avast Software is absolutely restored!!
This is unreal ... hmmm ... No, it's a typical answer from a level 1 Tech-support highschool flunkie.
Thanks, Tetsuo, for sharing this informative answer.
That made my day too :)

BTW, I'm yet to see it in GUI as you did. To this day the only time I see it is related to the emergency updates.
Title: Re: Google Analytics code in Avast GUI?
Post by: olddog on December 11, 2013, 11:21:05 AM
This is unreal ... hmmm ... No, it's a typical answer from a level 1 Tech-support highschool flunkie.

Actually, I think you will find he is from Level 2 support  :(
Title: Re: Google Analytics code in Avast GUI?
Post by: Tetsuo on December 11, 2013, 02:46:28 PM
Actually, I think you will find he is from Level 2 support  :(

By request: <<  Department: Technical Support (Level 2) >>

Never mind, let it go :D
Title: Re: Google Analytics code in Avast GUI?
Post by: UserA789 on January 19, 2014, 12:24:56 AM
Actually, I think you will find he is from Level 2 support  :(

By request: <<  Department: Technical Support (Level 2) >>

Never mind, let it go :D
So it seems that we have to download ANOTHER Google product to opt out.

So Avast joined the sell outs to the giant Google consortium and their quest to own all of our data.
Title: Re: Google Analytics code in Avast GUI?
Post by: justinlee on January 19, 2014, 01:13:35 AM
Honestly what's the big deal? You all own smartphones, right? Okay, If you have an Android phone your every move is being tracked by Google. If you have an iphone, your every move is being tracked by Apple. Windows phone? You get the picture by now.

The simple fact is nowadays there is no escape from the Googles of this world analysing your data every time you log on to your PC, and connect to the internet. Whether that be via Chrome, Firefox, or indeed Avast! It really is as simple as that.

If you don't want your data / internet connections to be analysed etc, then stop going online, because there really is no escape from it. So, to come on here and start moaning about how Google is connecting via Avast there is a solution. Stop using Gmail, stop using any form of email, and let's just go back to the analogue days. Don't want to? Then deal with it!

I am an Android user so i accept that Google knows my every move throughout the day. They even know what time i go to bed! Use Avast on your mobile? What do you think has been going on there the whole time? Come on people.