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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Dallas3super on November 17, 2013, 09:59:47 PM

Title: Avast 9 not updating virus definitions - dallas3super
Post by: Dallas3super on November 17, 2013, 09:59:47 PM
Avast 9 (Free) version 2014.9.0.2008 is not updating the virus definitions.
As of 2:45pm cst 11/17/13 it still shows latest definitions file as 131116-1.
The settings are for automatic update, with streaming updates enabled.
I tried manually several times, to no avail.
My pc is Win Vista.
My wife's pc is still running last Free version 8.
Her definitions file is 131117-1.
Her pc is Win 7.
(I tried updating manually several times using 2014.9.0.2007, before updating to the .2008 prog update.
As noted, still will not update definitions file to 13117-1 (or greater).

Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: Alikhan on November 17, 2013, 10:11:22 PM
I think it's a sync issue. Try an avast repair...

Control Panel>Programs and Features>Uninstall a Program>Uninstall/Change>Avast>Repair.

Make sure to Reboot after repair.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: been on November 17, 2013, 10:20:10 PM
No need to repair, Avast just haven't released any vps updates for v9 so far today. Streaming updates are coming through fine.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: Para-Noid on November 17, 2013, 10:27:52 PM
Or...GUI>Settings>Update>check manually.  :)

But "been" is correct no vps update so far today.

Check vps update history here (http://www.avast.com/virus-update-history).
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: Alikhan on November 17, 2013, 10:35:00 PM
Or...GUI>Settings>Update>check manually.  :)

But "been" is correct no vps update so far today.

Check vps update history here (http://www.avast.com/virus-update-history).

If you check that link, it has them for v8. I'm back to v8 too so yeah.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: Ozzy666 on November 17, 2013, 10:55:38 PM
i  am  still stuck on the 16 version as well i have  tired multiple  times updateing  to 17 definition and it  dosent update
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: essexboy on November 17, 2013, 10:59:01 PM
The V9 stream has not updated today .. But there have been 217 streaming updates
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: Gorg on November 18, 2013, 12:22:06 AM
I'm still a little fuzzy on the whole streaming updates and the update we get with a version number. Are the streaming updates rolled in to the version update?

Are things like FP's in streaming updates, or only in the version update? Why even have a version update sig file if everything is coming in as a streaming update. <- This one is the one I'm trying to really figure out.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: Pondus on November 18, 2013, 12:40:26 AM
if you have been offline...and when going online again, you get the VPS that containe all previous released stream updates

search avast blog  http://blog.avast.com/  and FAQ section for info   http://www.avast.com/en-eu/faq.php

Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: miguelgrado on November 18, 2013, 12:44:17 AM
today no vps updates..version 131116-1  avast 9
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: olddog on November 18, 2013, 12:44:56 AM
Try an avast repair...

Maybe we should all try a repair, because it is happening here too.
The update history shows the latest issue as 17.11.2013 - 131117-1
It's 18.11.2013 here, my Avast shows 131116-1, and remains at that after a manual update - it say 131116-1 is the latest.

Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: Para-Noid on November 18, 2013, 12:51:51 AM
No need to do a repair!
v8.0 and v2014 are on different servers thus don't get the vps updates on the same cycle.
I have received well over 200 streaming updates so far today.
I'm not concerned at all. Mainly because there is nothing to worry about.  :)
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: Alikhan on November 18, 2013, 12:55:54 AM
Try an avast repair...

Maybe we should all try a repair, because it is happening here too.
The update history shows the latest issue as 17.11.2013 - 131117-1
It's 18.11.2013 here, my Avast shows 131116-1, and remains at that after a manual update - it say 131116-1 is the latest.

The reason I suggested it was because I'm using v8 and THOUGHT that the defs should be around the same. For v8, 131117-1 is the latest.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: olddog on November 18, 2013, 01:35:59 AM
Mainly because there is nothing to worry about

Sorry, my "Maybe we should all try a repair" was said tongue in cheek.

I agree that if the local definition is not overly outdated there is unlikely to be any significant risk, particularly if streaming updates are being received, but it isn't a confidence builder when Avast put the cart before the horse and show an update as the current latest, when it isn't at that time available on the servers for those who do a manual update.

It would be better if there was no reference to it until it was actually available on the servers.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: leftisthominid on November 18, 2013, 01:55:54 AM
This thing happens every Sunday. Not sure why, it is specific to Sundays relative to the other six days.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: mark5019 on November 18, 2013, 04:08:54 AM
terrible
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: mchain on November 18, 2013, 04:24:18 AM
terrible
No, sorry, it's (really) not.  Streaming updates are the most current, up-to-date definitions one can get, and these are done in real time.  Why wait for a consolidated vps update maybe once or twice a day when one can have this more beneficial feature?  I feel protection is enhanced here, not lessened, even tho a vps was not released for 2014 today.

Imagine the uproar here if there were no streaming updates and no vps for that day.

Sometimes it gets a little slow on the malware fighting front.  Could be a good thing going here.

[EDIT:]  Just fired up the XP system, and vps is 131116-1 but got a total of 380 new streaming updates in five minutes.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: miguelgrado on November 18, 2013, 12:13:54 PM
still vps 131116-1... :(
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: Gercla on November 18, 2013, 12:17:46 PM
Hello all,

My VPS is  131116-1 but here it is 11-18-2013,18 November!!!!.
Repair; done.
manually; done.
it must be 131117-1.what to do now ?

Gercla.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: miguelgrado on November 18, 2013, 12:22:14 PM
Hello all,

My VPS is  131116-1 but here it is 11-18-2013,18 November!!!!.
Repair; done.
manually; done.
it must be 131117-1.what to do now ?

Gercla.

nothing...no repair..vps 131116-1 fo me also...perhaps have some problem with the servants of the version 9
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: olddog on November 18, 2013, 02:45:41 PM
it must be 131117-1.what to do now ?

According to http://www.avast.com/en-au/virus-update-history for 18/11/2013 it is 131118-0
It appears no one with 2014 has got an update since 131116-1 which was 16/11/2013.
I thought VPS updates were issued at least once daily

Nothing to do until Avast update their server.
Maybe someone is asleep at the wheel?
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: Rohugh on November 18, 2013, 02:56:00 PM
Whilst I am not concerned about the lack of a VPS update there are obviously those who are so it would be nice to have some input from the Avast! team.

I have all the up-to-date streams but do we know if the 131118 streams are applied to the 131116 VPS definition?
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: DavidR on November 18, 2013, 03:00:42 PM
<snip quote>
According to http://www.avast.com/en-au/virus-update-history for 18/11/2013 it is 131118-0
It appears no one with 2014 has got an update since 131116-1 which was 16/11/2013.
I thought VPS updates were issued at least once daily
<snip>

I just wonder when this VPS Update History is going to show the two different update streams avast 6-8 and avast 9, as a single page gives rise to confusion.

In the interim period I have received a total of 398 streaming updates.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: mistercee on November 18, 2013, 03:08:46 PM
No VPS updates here since 11/16. However Streaming updates are current and I am assuming that these are actually more important to virus detection. Is this correct?
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: mark5019 on November 18, 2013, 03:17:09 PM
ok im still showinh 11/16/13 last definition update , i did repair and still wont update
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: DavidR on November 18, 2013, 03:21:57 PM
ok im still showinh 11/16/13 last definition update , i did repair and still wont update

As I said in my post, the avast 9 updates are on a different update stream/cycle to the earlier avast versions (6-8). A repair won't change that fact, all you have to do is either a manual update to confirm you have the latest update or wait for it to happen automatically.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: seeker15 on November 18, 2013, 03:43:40 PM
Quote
As I said in my post, the avast 9 updates are on a different update stream/cycle to the earlier avast versions (6-8). A repair won't change that fact, all you have to do is either a manual update to confirm you have the latest update or wait for it to happen automatically.

I am not sure what is there to worry when VPS updates are not reaching but streaming updates, continuously, are! I've got 289 streaming updates in the last 24 hours so yeah, I think its enough. Also, VPS updates are not necessarily the only definitions who are solely responsible for the detection of malwares. They contain fixes too. But regardless, its still a curiosity why so many users are not recieving the update yet when their history page states that current is 131118-0.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: mark5019 on November 18, 2013, 03:50:50 PM
ok im still showinh 11/16/13 last definition update , i did repair and still wont update

As I said in my post, the avast 9 updates are on a different update stream/cycle to the earlier avast versions (6-8). A repair won't change that fact, all you have to do is either a manual update to confirm you have the latest update or wait for it to happen automatically.

ok i tried manually im not new to avast still says im up to date  and where do you see streaming ?
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: seeker15 on November 18, 2013, 03:59:18 PM
Quote
and where do you see streaming ?

Open avast UI > Statistics > Historical data / Component status
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: realrod92 on November 18, 2013, 04:00:05 PM
Me pasa algo parecido, podeis mirar mi caso por que aparte de eso analizando se me queda en 0%...

Dejo aqui mi caso: http://forum.avast.com/index.php?topic=140229.0 (http://forum.avast.com/index.php?topic=140229.0)
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: Ananda Ji on November 18, 2013, 04:34:16 PM
I sent an e-mail to the helpdesk. But instead of checking whether anything was wrong with the server, they asked me to:
- repair
- manual update
To no avail, of course. We're long past the day that the problem always was at the users' side...
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: DavidR on November 18, 2013, 05:17:15 PM
ok im still showinh 11/16/13 last definition update , i did repair and still wont update

As I said in my post, the avast 9 updates are on a different update stream/cycle to the earlier avast versions (6-8). A repair won't change that fact, all you have to do is either a manual update to confirm you have the latest update or wait for it to happen automatically.

ok i tried manually im not new to avast still says im up to date  and where do you see streaming ?

Which just confirms that you have the latest version for avast 9, as I have said that update history page is confusing as avast 9 is on a different definitions update.

You can check the avast UI > Statistics > Historical data / Component status for the number of streaming updates. But that may not be accurate in this instance as it only shows the number for the last 24 hours and the last release was greater than 24 hours. That is why I counted the physical count using windows explorer for the defs folder and stream sub-folders C:\Program Files\AVAST Software\Avast\defs, e.g. 99999999_stream
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: sdluthier on November 18, 2013, 06:03:56 PM
Avast 9 Free version, last streaming update Nov. 17th, nothing on the 18th or since, still on 131116-1, Component status says 4 updates received in last 24 hours. Any reason for concern?
Also on Update page in Virus Definitions box under Connection: it says Connection not established. Is this why I'm not receiving more recent updates, and if so what to do about it?
Thanks for any input!

Edit-Just ticked 'My computer is permanently connected to the internet' under 'Details'. Updated manually, still nothing new.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: idleracer on November 18, 2013, 06:16:41 PM
Just adding my voice. The date is now 131118 and it's still at 131116-1. What is concerning me, is that I've had Avast now for just about as long as it's been in existence, and I don't recall this ever happening before. ??? I do feel a bit better knowing that I'm not alone with this issue.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: acasunshine on November 18, 2013, 06:29:19 PM


sorry but you are not alone because I have the same problem.   :o
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: beno696 on November 18, 2013, 06:48:48 PM
I have the same Problem...
on my Mobil is Version 118.0 and on the Laptop already 2 Days 116.1..
I try to repair and reboot etc ...... no change.. use Avira in the meantime..
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: rocket997 on November 18, 2013, 06:51:10 PM
Hi. I have got the same problem. My PC has a Windows XP ServicePack 3 32bit system. My Avast version is 2014.9.0.2008 and the database is 131116-1. I can't update the database.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: Rohugh on November 18, 2013, 07:18:58 PM
The VPS 131116-1 is still being updated via streaming,  mine had it's last stream update half an hour ago so there is nothing to worry about guys.  :)
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: essexboy on November 18, 2013, 07:20:39 PM
As of now there has not been a VPS update for the V9 stream.  This is different to V8 and the mobile data streams.  The emphasis now is more on streaming updates than a block update based on what I am seeing..  I have no qualms running with the 16th VPS as I am still getting 200+ streaming updates per day.  I believe this to be a storm in a teacup :) My two pennorth 
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: sdluthier on November 18, 2013, 07:54:39 PM
Your post makes good sense essexboy, I am now getting well over 200 streaming updates as well, since I ticked 'my computer is always connected'. Thanks for your input!
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: fire on November 18, 2013, 08:23:11 PM
I thought perhaps I was the only one experiencing this so I posted this in my own thread and was directed here,,,

I haven't changed any settings but I haven't had an auto update since 11/16. I manually updated and it said everything was up to date however,,rhe latest being shown was,,,,13116-1.  I went to the "update history" link and there were updates released on the 17 and the 18. Any idea whats going on,,thanks. BTW I did update the latest avast version that was just released,,,,2014.9.0.2008


Ok,,being a computer novice did we get the streaming updates from 11/7 and 11/8,,or are we not protected from whatever those updates are for????
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: rocket997 on November 18, 2013, 08:28:19 PM
Perhaps it is not such a big deal as the fellows said, but I remember about 2 years ago Avast has had the same problem and then the company has edited a cure to fix the problem.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: Rohugh on November 18, 2013, 08:31:23 PM

Ok,,being a computer novice did we get the streaming updates from 11/7 and 11/8,,or are we not protected from whatever those updates are for????

If you open the GUI>Statistics>Component Status you will see how many streaming updates you have had in the last 24 hours - gonna be a lot so you are still protected up to date.  :)
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: rocket997 on November 18, 2013, 08:40:04 PM
I remember this:
http://forum.avast.com/index.php?topic=94454.0
http://forum.avast.com/index.php?topic=94844.0
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: rocket997 on November 18, 2013, 08:51:55 PM
If you open the GUI>Statistics>Component Status you will see how many streaming updates you have had in the last 24 hours - gonna be a lot so you are still protected up to date.  :)

So I have got 0 updates. See my screenshots:

(http://i.imagebanana.com/img/cepe5ya9/thumb/beztytuu.JPG) (http://www.imagebanana.com/view/cepe5ya9/beztytuu.JPG)

(http://i.imagebanana.com/img/777zpf14/thumb/beztytuu2.JPG) (http://www.imagebanana.com/view/777zpf14/beztytuu2.JPG)

Yes, I have got streaming updates activated.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: sdluthier on November 18, 2013, 09:34:38 PM
rocket, make sure under Settings>Update>Details that you tick 'My computer is permanently connected...' and under Proxy Settings 'Direct Connection'. The go back to Statistics>Component Status and look under 'updates'. Should be fine then. (Unless of course you do have a modem and are using a proxy server)
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: rocket997 on November 18, 2013, 09:49:09 PM
rocket, make sure under Settings>Update>Details that you tick 'My computer is permanently connected...' and under Proxy Settings 'Direct Connection'. The go back to Statistics>Component Status and look under 'updates'. Should be fine then. (Unless of course you do have a modem and are using a proxy server)

I am using a modem connection by T Mobile Huawei 3131 and I have to spare a transfer, that is why I would like to use traditional method of update.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: fire on November 18, 2013, 09:52:54 PM
I've never had to check,, My computer is permanently connected to the internet,,and I've always recieved updates,,right now its unchecked,,,,,should I check it??? Its been unchecked forever.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: olddog on November 18, 2013, 09:55:02 PM
For those with a permanent internet connection, and who have streaming updates enabled, there is probably little risk, HOWEVER, for those who DON'T have a permanent internet connection, and thus don't get the streaming updates, or for those who prefer to have streaming updates turned OFF, and either manually update via the program, or download the VPS updates, then Avast 2014 would not seem to be a safe choice for an antivirus system.

It is now 19/11/2013, and there has been no VPS update since 131116-1. I personally think that is rather poor.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: Para-Noid on November 18, 2013, 10:02:25 PM
People please!

Right click on the "avast" desktop icon>click "open file location">double click "defs">double click on any "stream" and check out your streaming updates. 
They are there...nothing to worry about...you are fully protected.  8)
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: rocket997 on November 18, 2013, 10:05:43 PM
For those with a permanent internet connection, and who have streaming updates enabled, there is probably little risk, HOWEVER, for those who DON'T have a permanent internet connection, and thus don't get the streaming updates, or for those who prefer to have streaming updates turned OFF, and either manually update via the program, or download the VPS updates, then Avast 2014 would not seem to be a safe choice for an antivirus system.

It is now 19/11/2013, and there has been no VPS update since 131116-1. I personally think that is rather poor.

So what do you suggest? Avira? Comodo Internet Security? I would not expect that Avast wants to lose a user just like that...
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: rocket997 on November 18, 2013, 10:14:25 PM
Fellows! My Avast has been up to date just right now! I have a 131118-1 database!
EDIT right not tight ;)
EDIT2 Or shall I write: has been updated just right now?
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: richy m on November 18, 2013, 10:19:58 PM
its 18/11/2013 time 21:12 just did manual update 0n v9 and it updated to 18-1
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: abruptum on November 18, 2013, 10:21:02 PM
I just received 131118-1 update also.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: rocket997 on November 18, 2013, 10:25:22 PM
So it is done! I hope Avast team will read this topic and will never ever do this mistake again.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: olddog on November 18, 2013, 10:32:30 PM
I would not expect that Avast wants to lose a user just like that...

Maybe they finally heard the concern of their users.. I too have now 131118-1.

It is entirely up to Avast whether their product suits both those with permanent interconnections, and those who don't have a permanent connection, and/or for what ever reason don't or can't use streaming updates. If they don't want to lose users in the latter category then they need to reliably supply at least daily updates.

Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: Rohugh on November 18, 2013, 10:51:36 PM
Good,  I am glad that is sorted but I am sure that all through the VPS update delay we were covered with the streaming updates. 
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: rocket997 on November 18, 2013, 10:55:14 PM
(..)

Well, will see about that. ;) Thank you and good night;)

Good,  I am glad that is sorted but I am sure that all through the VPS update delay we were covered with the streaming updates.

Not me - see my posts above.

Cheers and good night to all!
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: olddog on November 18, 2013, 10:57:56 PM
..but I am sure that all through the VPS update delay we were covered with the streaming updates.

"We" being those who can get/use streaming updates.
Those who can't were not covered for several days.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: Dallas3super on November 18, 2013, 11:14:36 PM
I was finally able to get 18-1, also!

Thanks for the support folks!

Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: schmidthouse on November 18, 2013, 11:22:09 PM
I'd be curious to know if anyone has ever gotten infected while using Avast during these times of 'so-called' lapses in protection due to a day or two without an actual VPS update.
Just thinking out loud. ;D
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: rocket997 on November 18, 2013, 11:43:24 PM
I'd be curious to know if anyone has ever gotten infected while using Avast during these times of 'so-called' lapses in protection due to a day or two without an actual VPS update.
Just thinking out loud. ;D

Hmm... I supposed to sleep, but I couldn't and you have asked a good question so I want to share my thoughts. Perhaps it is only a psychological problem that we used to to a daily update. I am not so sure is it so much necessary to make at least one update a day. I even have been thinking about that previously, why does Avast (but also others), publishes updates every single day. Is it so much viruses on the internet? Or they do that because everybody else do that too. Hm...
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: DavidR on November 18, 2013, 11:48:39 PM
For crying out loud guys, over this period between 131116-1 and 131118-1 I got in excess of 400 streaming updates.
Avast 9 is on a different update stream to older versions of avast.

By all accounts, avast 9 has a much greater rate of streaming updates, so the dependence on the old style of VPDs update isn't as critical as it otherwise would. I have seen this in older version where there was no VPS on some days and that too was typically on a weekend as this was. Then there were days when there were as many as 5 VPS updates, compared to over 200 in a 24hr period and 403 streaming updates between 131116-1 and 131118-1

@@@@
Obviously those who aren't using or have a problem with streaming updates, that needs attention and is something that should certainly be taken up in its own topic, e.g. "avast 9.0.2008 Streaming updates not working" and we will try to help.

NOTE: To receive Streaming updates, requires that you have the virus definitions update set to auto.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: Arnold72 on November 18, 2013, 11:57:09 PM
@davidr.

But surely the streaming updates are entirely different from the VPS updates?
Sure you get streaming updates but the contents of the VPS updates must be different or why would avast issue them in the first place.?

Thanks.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: DavidR on November 19, 2013, 01:18:00 AM
They are different, but from one of the avast developers the virus definitions update have to be set to auto (the default setting) to also receive the background 'auto' streaming updates.

The contents of the VPS update also include the previous streaming updates.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: fire on November 19, 2013, 04:50:24 PM
I have one last question about this whole subject,,in the UI under,,settings>update,,,the box next to,,"my computer is permaently connected to the internet" is not checked on my computer. Is it absolutly necessary to check that box? Also when it says,,permantly connected to the internet,,exactly what does that mean. I turn my computer off every night,,so am I not permantly connected to the internet. I don't quite understand.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: DavidR on November 19, 2013, 05:31:24 PM
Generally it just means that you are on a broadband connection as the other option is dial-up.

I turn mine off at night also, but that doesn't matter as avast won't be running so won't be checking for updates.
Title: Same prob here...
Post by: streim on November 19, 2013, 08:25:50 PM
Several days ago I posted the same issue and Asyn told me to to go Control Panel>Add or Remove>click on Avast, then ask to repair.  It worked for ONE day!  Since then it's been hit or miss.
David R I have streaming updates in place... but am wondering if this may be a XP issue?
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: leftisthominid on November 19, 2013, 09:35:44 PM
I have not got any new 19-0 update today. Anyone else have the problem?
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: miguelgrado on November 19, 2013, 09:40:40 PM
I have not got any new 19-0 update today. Anyone else have the problem?

idem.. ;)
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: abruptum on November 19, 2013, 09:45:20 PM
Same here.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: Gorg on November 19, 2013, 11:32:27 PM
I guess we're going to do this every other day when there isn't an update.

It would be really nice if someone of official capacity for avast! could enlighten us on how updates work and whether or not they are necessary every day along with streaming updates.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: Alikhan on November 20, 2013, 01:30:50 AM
My understanding is that once a VPS update is released it is ALL packaged into the VPS update (meaning those previous streaming updates are also included into the VPS). This also helps Avast do the housekeeping of the virus defs. Meaning the streaming defs are virtually the same as the VPS updates since it's just basically all the streaming updates defs + some new definitions (when avast! think it's ready for a VPS)
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: leftisthominid on November 20, 2013, 02:47:15 AM
Still no 19-0...
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: rocket997 on November 20, 2013, 04:16:12 AM
I see no update again!
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: idleracer on November 20, 2013, 09:24:19 AM
I'm just going to assume that the updates come every other day now instead of twice a day, like they used to. It's now the 20th, and I'm still at 131118-1. At least this thread has taught me what streaming updates are, and what button to push to monitor them. 8)
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: Ananda Ji on November 20, 2013, 09:49:25 AM
Have a look at the Virus Update History at http://www.avast.com/en-eu/virus-update-history and see what we missed on the 19th...
Sure, there are streaming updates, but do they really give the same protection? If so, Avast surely would have told their users? Or do they prefer to protect us at random? That would give them a bad name in AV-land, would it not?
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: CraigB on November 20, 2013, 11:46:00 AM
Have a look at the Virus Update History at http://www.avast.com/en-eu/virus-update-history and see what we missed on the 19th...
Sure, there are streaming updates, but do they really give the same protection? If so, Avast surely would have told their users? Or do they prefer to protect us at random? That would give them a bad name in AV-land, would it not?
You haven't missed anything, the def's updates only contain what has already been given to you via streaming so the def's updates aren't really a big concern unless they feel the need to push out a few fixes.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: beno696 on November 20, 2013, 11:57:04 AM
I'm just going to assume that the updates come every other day now instead of twice a day.....

sorry, it's not like that! - My Mobile get updates always on time.. - today already in the morning 119.0 - only my laptop has Problems in the last week...
First with 116.1 about 2 days or more / now with 118.1...
Maybe they want the people to pay???
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: mistercee on November 20, 2013, 12:29:29 PM
I'm just going to assume that the updates come every other day now instead of twice a day.....

sorry, it's not like that! - My Mobile get updates always on time.. - today already in the morning 119.0 - only my laptop has Problems in the last week...
First with 116.1 about 2 days or more / now with 118.1...
Maybe they want the people to pay???

Same here. Mobile is up to date, laptop last updated on 11/18 2 days ago.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: DavidR on November 20, 2013, 12:58:58 PM
Have a look at the Virus Update History at http://www.avast.com/en-eu/virus-update-history and see what we missed on the 19th...
Sure, there are streaming updates, but do they really give the same protection? If so, Avast surely would have told their users? Or do they prefer to protect us at random? That would give them a bad name in AV-land, would it not?

Please read previous posts, the avast 9.x VPS updates are different to the earlier avast versions and that page only shows the earlier versions VPS update releases.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: rocket997 on November 20, 2013, 02:10:39 PM
Have a look at the Virus Update History at http://www.avast.com/en-eu/virus-update-history and see what we missed on the 19th...
Sure, there are streaming updates, but do they really give the same protection? If so, Avast surely would have told their users? Or do they prefer to protect us at random? That would give them a bad name in AV-land, would it not?

Please read previous posts, the avast 9.x VPS updates are different to the earlier avast versions and that page only shows the earlier versions VPS update releases.

Guys, you read this topic and you know the problem - people dont care about your explanations: streaming updates are just perfect, vps update is no need, new Avast is something different to past versions and no need updates via vps et cetera... People just want the updates. Why dont you give them, what they want?

Btw. My streaming updates doesnt work - look what I wrote above.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: DavidR on November 20, 2013, 02:36:08 PM
<snip quotes>
Guys, you read this topic and you know the problem - people dont care about your explanations: streaming updates are just perfect, vps update is no need, new Avast is something different to past versions and no need updates via vps et cetera... People just want the updates. Why dont you give them, what they want?

Btw. My streaming updates doesnt work - look what I wrote above.

If people don't care about the explanations, surely they would care about finding a fix if the streaming updates don't work, clearly not.

My post directly below your previous post, http://forum.avast.com/index.php?topic=140198.msg1022580#msg1022580 (http://forum.avast.com/index.php?topic=140198.msg1022580#msg1022580) suggested you start your own new topic about that so we could try to help you.

So far no response or new topic.

Also the NOTE about having the virus definitions auto updates enabled for the streaming updates to work.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: schmidthouse on November 20, 2013, 06:56:26 PM
For my thinking, I'd say Avast people are making a point. The old once a day process of updating VPS defs is gone and simply NOT NEEDED with the new technology used by Avast.
Until folks start dropping like flies with contracted virus's due to 'no vps daily updates' I'm not in the least worried.
Really, Avast users are using a cutting edge security software program and you either trust what you have installed or you don't. Avast is leading not because it lets their users surf unprotected but because we are protected in ways other security programs don't.
The lack of daily updates imo is just another step in "effective efficiency", and in no way causes me to think I'm protected less........when the fact is with Constant Streaming Updates I'm protected better!.
IMO  ;)
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: mchain on November 20, 2013, 09:23:48 PM
For my thinking, I'd say Avast people are making a point. The old once a day process of updating VPS defs is gone and simply NOT NEEDED with the new technology used by Avast.
Until folks start dropping like flies with contracted virus's due to 'no vps daily updates' I'm not in the least worried.
Really, Avast users are using a cutting edge security software program and you either trust what you have installed or you don't. Avast is leading not because it lets their users surf unprotected but because we are protected in ways other security programs don't.
The lack of daily updates imo is just another step in "effective efficiency", and in no way causes me to think I'm protected less........when the fact is with Constant Streaming Updates I'm protected better!.
IMO  ;)
Actually, what we have here is a case of user expectations based on the old way of doing things.

It's like when you get up in the morning, clean up, put on your clothes, get your breakfast and whatever else, read the newspaper left at your door, watch the telly, and go out the door to work, etc.,.  If you change the expected order of that routine, it may be less efficient or may not make sense or prevent one from getting out the door on that day, so....

It's a case of not understanding what streaming updates are, and what they do, so this disrupts to some extent what the user expects on a daily basis from avast!, as the daily vps's are something they understand and are used to occurring every day.

Streaming updates are not breaking the protective cycle, but actually enhancing this protective process.  We're heading to the point where a daily vps may not be needed anymore, and may only see one when avast! thinks it is needed. 

That's what I'm seeing from here.

So, for those who have disabled streaming updates for whatever reason, I think you may be missing out on the enhanced protection avast! now provides.  There is such a thing as removing active features from avast! (not default) that can actually hurt a user as far as protection expected from avast! goes.  Maybe this is one of the source issues we seem to be dealing with here in this thread.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: DavidR on November 20, 2013, 09:38:49 PM
Well so far since the last regular released VPS update I have received 427 streaming updates.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: miguelgrado on November 20, 2013, 10:30:11 PM
If avast communicated if this situation will be permanent or is temporary... just that :) and to sleeping

vps of day 20  it is available
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: mikel123 on November 20, 2013, 11:20:31 PM
I allowed my Avast installation to update the program yesterday (20 November). All went well except I was "stuck" on virus update 131118 when I thought it should have been 131119.

As always when I have a "problem" with Avast, I came back to this Forum and spent an hour or so reading the various Threads. I now have an understanding how "Streaming Updates" are taking over from the "old system" of daily vps-updates.

But I do have a question please........ My computer is usually turned on when I wake up in the morning, and turned off when I close the office late in the evening. My "Streaming Updates" are ACTIVE. However, if I leave the computer for a couple of hours during the day I have the habit of activating (Locking) my Zone Alarm Firewall. This action effectively prevents any internet connection. I unlock the Firewall when I return to the computer. Streaming Updates seem to recommence immediately...but, and here is my question.......

            "is the detail of any streaming update which was sent during the time my Firewall was blocking the Net lost to me...or  is that data still captured when my computer is again listening to the Net?"

Thanks....\\\
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: DavidR on November 20, 2013, 11:51:01 PM
As far as I'm aware the VPS release date time group is based on Central European Time, so it isn't quite the 21st yet, so that would be something that you would have to take into account.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: olddog on November 22, 2013, 02:50:38 AM
There are instances where streaming updates are of absolutely no use.

I have several portables for instance that are used in a service application. They are quite deliberately never connected to the internet, but because they are required to interact with multiple other PC's (mainly via files transferred by USB flash drive, and less often by a network patch cable), they still need antivirus protection.

The updates to the antivirus as well as updates to system and application files are done manually at a convenient time from files that have been downloaded to a flash drive from an online PC.

Ideally the manual antivirus updating of the portables would be done once each day, but in practice it sometimes is several days between updates. 

It is no problem downloading the Avast update files to do this, but it isn't ideal now when the file on the server for download at the time may be 2 or maybe 3 days "out of date".

I accept that the odds are (particularly in this application) that this may never actually be responsible for a virus being missed, however arguably it does make Avast a little less attractive in this instance than it was previously, and in comparison with other products that do have current updates available for manual download on at least a daily basis.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: rocket997 on November 23, 2013, 06:38:31 PM
(..)

I agree with you Olddog!
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: bhunted on November 27, 2013, 02:50:46 PM
Just noticed mine are not updating and seems it was before program update, just haven't noticed. It will not update manually either...
See attached...
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: DavidR on November 27, 2013, 04:49:23 PM
Just got the latest auto update 131127-1 when I came back on-line, I think that patience is the virtue best employed. With the volume of streaming update being downloaded in the background there isn't such a heavy reliance on the regular VPS update.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: SonyaLou on December 15, 2013, 06:09:30 PM
I have not received any updates, streaming or otherwise for over a month.  I have tried un-installing, re-installing, repairing and everything.

This started when I updated to to version 9.

Does anyone have any ideas?
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: schmidthouse on December 15, 2013, 06:44:39 PM
I have not received any updates, streaming or otherwise for over a month.  I have tried un-installing, re-installing, repairing and everything.

This started when I updated to to version 9.

Does anyone have any ideas?

A month!
If you have had directions and done this and you can't resolve your issue after running AvastClear.exe which reboots your system to  Safemode and uninstalls Avast versions and any/all remnants and then Fresh downloading and installing the latest version of  Avast you want, well you need to get an AntiVirus that will work on your system. ???

EDIT: You could also have our Malware Expert have a look to see what the problem might be. :)
Here:http://forum.avast.com/index.php?board=4.0 (http://forum.avast.com/index.php?board=4.0)
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: DavidR on December 15, 2013, 08:13:03 PM
I have not received any updates, streaming or otherwise for over a month.  I have tried un-installing, re-installing, repairing and everything.

This started when I updated to to version 9.

What happens when you try a manual virus definitions update, e.g. what errors are you getting ?
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: deteriorating on December 25, 2013, 01:41:48 PM
Last encountered error: The license for this product is invalid or has expired.
Engine and definitions: Already up to date (current version 131118-1)

Is this normal? Please help.
Title: Re: Avast 9 not updating virus definitions - dallas3super
Post by: mchain on December 25, 2013, 07:26:24 PM
Last encountered error: The license for this product is invalid or has expired.
Engine and definitions: Already up to date (current version 131118-1)

Is this normal? Please help.
No, it's not.

Analogy:  You can't legally drive your car without a driver's licence.  Your car will still run, but if the police catch you, there be a citation at best, and jail time and possession of your car at the worst.  By the same token, avast! will not update to current virus definitions without a valid licence, (which you don't have), but it will still run as it normally would.  Running avast! without the latest current definitions is putting your system at risk for the newest and latest infections it would otherwise detect and block.

Solution:  Renew your license.  For the free version, protection will resume for another year.

See bob3160's video here on how to do that:  http://forum.avast.com/index.php?topic=93544.new;topicseen#new (http://forum.avast.com/index.php?topic=93544.new;topicseen#new)